Response from LINC'S CARPET CARE
We sincerely apologize for your experience. Due to the limited information provided regarding the timeframe of the phone calls and the cancelled appointment, we have been unable to diagnose the cause of the disconnect you experienced. Regardless, your experience left you with a negative perception of our business. We would like the opportunity to earn your business! Since every LINCS client experiences our unique "Spot & Spill" Insurance, we want to ensure you have the same access to this coverage. LINCS clients enjoy 30 days of "Spot & Spill" Insurance following each cleaning. The free insurance offers LINCS clients peace of mind because it covers accidental spills in their homes (or a spill they cause in the home of their friends/family)! We will send communication to the address posted above. If you would like to contact us directly, our information is: info@lincscarpetcare.com 303-278-1988 Thank you for taking the time to share your feedback! Brian & Kelly Baillie LINCS Carpet Care