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Kevin's Kwality Appliance

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

***2005+2006+2007+2008+2009+2010+ 2011+2012+2013+2014+2015+2016 SUPER SERVICE AWARD WINNER*** Cost is determined by what is to be repaired Trip charge and hourly rate on major appliances.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

All major appliance repair, HVAC, heat, air conditioning, swamp coolers & heating, plumbing, electrical, hot tubs, pools, light home repair, walk in refrig, and freezer, lawn mover & power tool repair, earthlinked geothemal service and install certified.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.8345 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 226-250 of 345 reviews

Beth C.
08/2010
3.0
appliance repair
  + -1 more
Very friendly, but hard to schedule - after several days of misses I gave up.
Description of Work: Had wanted his help with a dishwasher door. He offered some ideas over the phone and then agreed to look at it.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


Response from Kevin's Kwality Appliance
Dear Member-unfortunately we had some scheduling conflicts in the beginning. Last I heard when I checked in with you Friday, you said you would call me next week and I did not hear anything from you until I saw this report. I wish we could have resolved this, but I hope you were able to have your dish fixed. All the best, Kevin

Rachel O.
08/2010
4.0
appliance repair, water heater repair
  + 0 more
I called Kevin when I received a phone call from my tenants about a leaking hot water heater. Kevin and I spoke over the phone, and he agreed to go check out the heater the same day. He was great about fitting me in the same day I called. He called me after he looked at the water heater and let me know that I needed to replace it. Fortunately, the water heater was under warranty. Kevin picked up the new water heater, replaced the broken one, and returned the broken one (which was under warranty) to the shop for the refund. He was flexible and charged a fair price. My only complaint was that his communication on his arrival time on the day of the install was not great. Initially, he told me and my tenant he would meet them at the house at noon. Then, when his morning appointment ran late, he called the tenant to reschedule for much later in the day. This caused a bit of confusion, but in the end, the work was completed. Please note Kevin ONLY accepts checks or cash and no credit. Overall, he did a great job. I would use him again.
Description of Work: Service call to look at leaky hot water heater. Once we determined the heater needed to be replaced, Kevin picked up a new heater, installed it, and returned the old heater still under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$340

Deborah N.
08/2010
5.0
appliance repair
  + -1 more
Responsive, answered the phone himself. He agreed to meet me the same day, and set a specific hour, since I had to leave work to meet him. Was punctual and thorough and fixed the problem. Reasonable price.
Description of Work: Freezer repair, subzero quit cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MAUREEN S.
08/2010
5.0
appliance repair
  + -1 more
Kevin was very responsive. Got us back up and running in a timely manner.
Description of Work: Diagnosed a defective water valve on Whirlpool refrigerator icemaker; obtained the correct replacement and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DON B.
08/2010
5.0
appliance repair
  + -1 more
Pretty darn simple, given that he fixed it over the phone!!
Description of Work: This guy is awesome. If you need a large appliance fixed, you are nuts if you don't call this guy! My fridge died over night. I emailed him late on Sunday afternoon. A couple of hours later he calls me. He takes some basic troubleshooting information over the phone. In the process of doing that, he suggests a likely problem and a way I could fix it myself. I did that and it works great! Talk about honesty. Even though he did not ask for it, I am sending him a check (and not for $1!) to cover his time and for his absolutely fantastic service. Now who else would have provided service like that! (And no, it was not as easy as cleaning the coils!!!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Denny L. D.
07/2010
5.0
appliance repair
  + -1 more
Kevin responded within an 1.5 hours of my call for help late in the day. He fixed the refrigerator and freezer as described above. All of this for only $108.00. Great service at a great price. I will use him in the future for my other appliance repair work!
Description of Work: He thawed out my freezer that was icing up to include the coils and drain that was causing the problem. The refrigerator was no longer getting cold and he fixed that as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Judith N.
07/2010
5.0
appliance repair
  + -1 more
My dryer wouldn't stay on and was overheating. Kevin came out on Monday and diagnosed the problem. He ordered the part and came back to fix it on Wed. He would have come back the next day, but I was busy. He was prompt, friendly and competent and I will certainly call him again the next time I have a problem with an appliance.
Description of Work: Replaced the control board in the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Lori C.
07/2010
5.0
appliance repair
  + -1 more
Kevin fit my repair in right away as he was out my way on another call. He showed me all throughout the repair what he was finding in my machine, what part was the problem, why it was causing problems, etc. -- all while conversing on a variety of topics, including hydrogen power, which Kevin is a passionate advocate of. (When you see the first wave of hydrogen cars on the road, Kevin will be driving one.) My washer was fixed and continues to work great.
Description of Work: Diagnosis and repair of washing machine problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Matt W.
07/2010
5.0
appliance repair
  + -1 more
This was his second job. He identified the issue and solved it quickly. He did great. He was pleasant and had a pleasant demeanor.
Description of Work: They performed a refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Peter B.
06/2010
5.0
appliance repair
  + -1 more
We could not be happier with Kevin. He was punctual and thorough. We appreciated his suggestions to add a filter and replace the copper. He gave us very thorough explanations about what he was doing, what we needed to watch out for after he left, and the schedule for replacing the filter that he installed. He wouldn't take any money from us until the job was entirely completed, and while it seems like a steep cost for "just" an icemaker, it seems a fair price to us and we have peace of mind knowing the work was done right and that Kevin will stand behind it.
Description of Work: The icemaker in our GE Profile refrigerator never worked properly: it often failed to make ice and even when it did the ice on the bottom would end up a single solid mess. Based on his stellar reviews on Angie's List, we called Kevin. He was able to come over the next day at a time convenient to us. He inspected the refrigerator, said we needed a new icemaker, and went to research price and availability. He called us back promptly with the total cost and schedule. We accepted, so he ordered the part. The part arrived within the time expected and Kevin called to make an appointment to install it. He also suggested that we install a filter for the water line and that we replace the copper line with plastic because plastic will better survive repeated flexing. We accepted both of his suggestions. Now we have ice, and he fixed the water leak that caused the ice on the bottom to congeal. We also asked him about maintaining the air conditioning system because we had just read an article that said these systems need to be maintained regularly. He said that our two-year old system just needed to be hosed off, which he did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$533

Response from Kevin's Kwality Appliance
.On this call, the water valve was defective because downtown denver is replacing the water lines in the streets and debris made it's way to valve making defective' leaked into refrig. so to remedy added water filter behind refrig. to keep debri from ever getting to valve in the first place. And replace the copper line that was to short with STAINLESS BRAIDED lines two needed because plastic is not legal to use in denver. And the ice maker was making a growling noise which had to be replace also and had to be special ordered, was not a common part. To have refrig. set back into wall space; I cut hole in drywall to recess new water filter. And also serviced the central Air Condtioning system, wash condenser coils off and checked freon for proper Super Heat for proper operation and was perfect. Angie's List client's are the BEST!.

BETH M.
06/2010
5.0
appliance repair
  + -1 more
I called Kevin on Memorial Day weekend. He got my refrigerator working. Since it was a holiday weekend, parts were not available. He returned on Wednesday with the necessary parts to complete the repair. He was very nice about working on a holiday and kept me from going without a refrigerator.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Greg J.
04/2010
5.0
appliance repair
  + -1 more
He said, "I don;t want to talk myself out of work, but after researching parts lastnight, it would be cheaper for you to buy a new one." Thanks Kevin!
Description of Work: Repair an oven thermastat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Michael A.
04/2010
5.0
appliance repair
  + -1 more
We were extremely happy with him and he did a magnificent job. He was here practically before my wife got off of the phone.
Description of Work: Kevin’s Kwality Appliance made the dishwasher work by taking a kink out of the rubber drain pipe and he gave us good advice about the failing refrigerator that came with the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sheila W.
03/2010
5.0
appliance repair
  + -1 more
He was prompt and the customer service was good. I will use again in the future and recommend to other.
Description of Work: He replaced a defroster on my fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STANLEY S.
03/2010
5.0
appliance repair
  + -1 more
After discovering a small amount of water coming from the washing maching, I telephoned Kevin who personally and promptly answered the call and set up an appointment for the next day. He arrived promptly as promised, very quickly diagnosed the problem, replaced the part and we engaged in a bit of pleasant conversation before he left. This is my third time to use Kevin and I consider him to be one of life's great finds.
Description of Work: Diagnosed and replaced a faulty water distributer in a fairly old washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Megan H.
01/2010
5.0
appliance repair
  + -1 more
The overall experience was good. Kevin answered the phone call himself and tried to trouble shoot my issues over the phone in order to come prepared with the correct parts. He arrived the next morning and trouble-shooted my issues -- coming to the conclusion that neither of my issues were fixable probelms, but gave me a few workarounds. I would definitely have Kevin back to do other repairs at my house.
Description of Work: Issue: Wall oven with long running fan and incorrect temperature reading

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RICHARD L.
01/2010
5.0
appliance repair
  + -1 more
This is the third time in the last year that Kevin helped me -- first a refrigerator, then a dryer and finally a washer which was found to have a bad cord. On this last occasion he charged me only for a service call. Previously, charges were higher because parts had to be replaced, but the overall bill in each occasion was under $150. He has come within 24 hours of my call -- in the first two instances within a few hours. I found him to be honest, and very pleasant to work with.
Description of Work: My washer stopped running, and Kevin found that the power cord was defective and if it was twisted slightly in one direction, it would stop the washer. I couldn't figure it out, but it took him about 10 minutes to work it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Ben A.
01/2010
5.0
appliance repair
  + -1 more
Kevin did a great job!! He thought it might have been the motor at first and then after looking a little more he found a plug that was blocking the line that had broken off from the main drain line.
Description of Work: Our dishwasher was not draining. Kevin checked the motor for the drain function on the dishwasher and then checked the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Roz S.
12/2009
5.0
appliance repair
  + -1 more
He was very quick and he finished within an hour. He was responsive. He fixed the refrigerator. He was very helpful.
Description of Work: I used Kevin to replace the washer and the dryer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Steven A.
12/2009
4.0
appliance repair
  + -1 more
Kevin answered the phone immediately when called. Came out within hours of the call. Extremely prompt. Refrigerator was commercial unit installed in a residential home with mechanically elements on top of refrigerator. Built in model was hard to get at, which gave Kevin some trouble. He was not familiar with my model of appliance, which I believe lead to longer repair time and higher total price for hourly charge.
Description of Work: Troubleshoot refrigerator not cooling. Thawed out frozen coil, replaced bad defrost timer on refrigerator, replaced switch.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Kevin's Kwality Appliance
Yes this was a difficult repair. Unit was built in and equipment was also enclosed by custom cabinet maker i did try try to repair but found could not do to inadequate access to equipment, not wanting to pull unit out knowing this would be quite difficult. But ended up doing exactly that! what a job had to pull out over a built up floor in super small kitchen. I thought i did a fantastic job, i am a big guy got it out did not have to pick up parts and could do repair that day. And for what had to be done did job in record time. And i also cleaned freezer and door of sticky stiff.

Kevin O.
11/2009
5.0
appliance repair
  + -1 more
From the very first impression from Kevin, I could tell that he really cared about my his customers problem over the phone. He took the time to help me get a better understanding on how all of the components work so that in the end I could decide if it was something that was really worth fixing; or invest in purchasing a new refrigerator. When he arrived at my house, there was a high-level of professionalism I could immediately feel and based on my intuition he was a very personable kind of person that really understood what I wanted to accomplish in getting the ice maker working again. He took his time and did his job well from start to finish. Not to mention, he is very knowledgeable on all mechanical things and a master of his craft! I would strongly recommend anyone to call his business when a major appliance breaks down. He understands the value of your needs, time, and money!
Description of Work: Kevin did a thorough job at diagnosing what was causing my ice maker to not work and leak at the back of my refrigerator. He cleaned my entire fridge by disassembling all the pieces of where cold and ice are prevalent as well as cleaned out my filters from debris and particulates that accumulated over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Linda M.
10/2009
3.0
appliance repair, small appliance repair
  + 0 more
Washer repair went well. The microwave wasn't repaired - Kevin took a part back to test it on his volt meter and said he'd get back to us. We never heard back from him.
Description of Work: Provided minor repair of washing machine, and attempted repair of microwave.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$96

Response from Kevin's Kwality Appliance
Yes when we talked to the member after checking out part on more powerful volt meter found that new replacement part was defective and had to order new part. Parts store was out of stock. One and a half weeks part came in.

MARGARET V.
09/2009
5.0
appliance repair
  + -1 more
I had a piece break off my refrigerator door so it wouldn't close quickly or tightly. Kevin examined the door, tried to find the part but determined it was no longer available. He got me a part which he could modify to solve the problem. All this took 3 trips to the house but he was most willing to help me and was very conservative in his charges. He is also going to continue to try to find the exact part for me and I have no doubt that he will keep his word. I will definitely use him again for appliance repairs.
Description of Work: repaired refrigerator door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Kevin's Kwality Appliance
I had to mix and match parts of whirlpool parts to repair, A G.E. Refrig. that the parts are no longer available.

STANLEY S.
09/2009
5.0
appliance repair
  + -1 more
Having had a previously wonderful experience with Kevin (as reported a year or so ago), when the ice maker on my fifteen year old refrigerator stopped working, I called Kevin. He was at my house with two hours and quickly diagnosed the problem. After changing out the part, everything seemed to be working and he left. Several hours later it appeared all was not working and by telephone he led me through several other possible fixes. When these failed as well, he made a second trip to my house without charge, removed the ice maker, checked out the wiring, pleaded or threatened it with replacement and replaced it. Within hours we were happily having our afternoon iced coffee.
Description of Work: Kevin replaced the ice make water supply valve on a fifteen year old refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Peter K.
09/2009
5.0
appliance repair
  + -1 more
Called Kevin Sealman first thing Monday morning. He answered the phone himself. Offered to come out same day. Luckily we had another refrigerator so it wasn't an emergency. Came out next morning right on time. Thought the problem was all the dust around the cooling unit. Cleaned it all out. Things seemed to be working. I called 2 hours later when the freezer wasn't getting cold. Came back and reinspected things. Compressor kicked on. Next morning the ice was melted again. Came out a third time and replaced circuit board. No problems since. Only charged us for 1 of the 3 service calls. Otherwise just parts and labor. Very pleasant, knowledgeable and efficient. Would highly recommend for any appliance repair.
Description of Work: Side-by-side GE refrigerator/freezer stopped cooling. Kevin cleaned out dust from cooling unit and then replaced circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

Contact information

5619 Allison St., Arvada, CO 80002


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Handyman Services,
Plumbing,
Water Heaters,
Electrical,
Dryer Vent Cleaning,
Lawn Mower & Power Tool Repair

FAQ

Kevin's Kwality Appliance is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Kevin's Kwality Appliance accepts the following forms of payment: Check
No, Kevin's Kwality Appliance does not offer free project estimates.
Yes, Kevin's Kwality Appliance offers eco-friendly accreditations.
Yes, Kevin's Kwality Appliance offers a 10% senior discount.
Yes, Kevin's Kwality Appliance offers emergency services.
Yes, Kevin's Kwality Appliance offers warranties.
Kevin's Kwality Appliance offers the following services: All major appliance repair, HVAC, heat, air conditioning, swamp coolers & heating, plumbing, electrical, hot tubs, pools, light home repair, walk in refrig, and freezer, lawn mover & power tool repair, earthlinked geothemal service and install certified.
Ask for details

Contact information

5619 Allison St., Arvada, CO 80002


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM