JUST SPRINKLERS

I have left messages with Just Sprinklers repeatedly and they will not call me back. I desperately need my sprinkler system turned on since my grass is burning out. I am looking for a good sprinkler company and probably would have given them all my business if they would have treated me with respect. I am surprised that they have a good rating with Angie's list. This is my first experience with Angie's list and it didn't go well.

We had a new concrete patio installed in our backyard, which went right through where our sprinklers were routed. Just Sprinklers came out, identified where they'd need to route the sprinklers to have everything connected and water spraying all the trees and grass and not the new patio. They also identified where our sprinkler system had not been properly shut down the winter before by another contractor, and showed us the proper way it should have been done. Lastly, they helped us repair a leak in our sprinkler system that had caused us to flood a nearby field (and get a huge water bill!). Just sprinklers was prompt, efficient and showed a great attention to detail. This wasn't a standard install or winterization service but a complete re-routing of our system and they did a great job!

They came out in a timely manner and all the work was really good. The quality of work was very good, but they were very blunt and kind of rude

Service was prompts and the staff was very knowledgeable. Offered advice on fertilizer for a troubled area; recommendation worked and lawn grew back green and without issues. Nice family business, dependable and reliable with compeitive prices. Plan to use them again for any lawn service needs.

They are very good, I like them. They come as soon at you call.

They came out quickly; that was good. They did okay. I probably would use them again.

First off, they were an hour and a half late for our appointment to do an estimate. After they did come, it took them almost a week to send me the bid. Then, when I agreed to have them do the work, they scheduled the day for July 20th. A day or two before they were supposed to come, they called and said they "meant to schedue it for the 25th". When I told them I was going out of town on the 25th (and therefor could not change dates with short notice), they agreed to stick to the 20th, and said they'd be there between 9am and 11am. They also told me I could pay with my American Express. I took the entire day off of work, waiting for them to arrive that morning (which they didn't), and finally, I had to leave my house around 2:30. They showed up after I left. When I expressed frustration about taking off from work to wait for them all day, rather than be apologetic, they said they were helping ME out by sqeezing me in on a day I "wasn't scheduled". I was very angry to hear this, but said I'd be heading back home later to pay them. They then told me they couldn't do the main work because there were no locator markings (they said they put in a call for this to be done, but it appears noone showed up). While they were at the house, they did some backflow work, but were unable to do the main work. They then said they'd be back in the morning (I was told "9:30"). By 10:00, when they still hadnt shown up, I was not about to take more time off of work waiting, so I called them to let them know I could not wait any longer. They showed up later that morning, after I left. When I spoke to them again, they said they STILL could not do any of the work because there were no locator marks, despite the "call" they put in. I was very upset, but everytime I'd mention my frustration with taking time off work to wait for them, they'd say again that they were "sqeezing me in" (as if I should be grateful that they showed up at all). I no longer wanted to do business with them,but I didn't want to say that directly. I simply told them that the price of the work they quoted me (work they hadn't done) was higher than I thought (I had to take into account the full day I missed of work off the clock when they showed up several hours late). I ended up paying them for the backflow work, but would never do business with them again.

Good response but didn't call when they were going to miss appointment time by a few hours.

The sprinkler valves were old and leaking. The controller was obsolete and needed replacement. Work was completed according to the estimate. Other contractors have tried to sell me more than I needed and it was refreshing to give me what I needed without high pressure sales. I am very pleased with this contractor and will use them for my future landscaping and sprinkler system work. Thank you for the fertilizer recommendation!

Excellent. She was prompt and came when scheduled. The tech performed the service quickly, made sure she had all equipment needed, checked the sprinkler heads and check out both zones. All in all it took about 15 minutes. I even asked to be put on their list for spring turn on.

arrived on time and completed task promptly.

I received a live person when calling, and they were able to set up a date that worked for me. A very nice couple (owner's daughter) came out, and went over the system and issues with me. They promised to put together a quote and email it over. The owner's daughter even said she would follow up with me to make sure I received the estimate. I never received an email or a call. Very nice couple, but there was no follow-through. As a result, we installed a new system with another company.

I liked Jerry, the owner. He was incredibly straight-forward. He offered all options. He explained the procedures clearly. All-around I liked the whole experience (efficient, detailed, and fast).

This is a small company with lots of experience. Price is good, work is excellent.

I called Just Sprinklers to get an estimate to repair a leak at the main valve that was diagnosed by another contractor, and, boy, am I glad I did. I had taken a day off work because I was led to believe this was a serious problem causing constant running of water 5 ft. underground. I called early in the morning and Stephen Williams and his assistant showed up in just a few hours. Within minutes of arriving, Stephen “fixed” the leak by fully turning the valve on. I other guy wanted to dig up my front yard and charge me $1,848.25 to make a repair that wasn’t even necessary. The silver lining to having almost been taken to the cleaners by the disreputable contractor, which, by the way I was referred to by servicemagic.com, is that I’ve found Just Sprinklers (on Angie’s List). I definitely will use them for all my future system maintenance and repairs.

Mr. Williams and his assistant, Chris, were very punctual, professional & explained in detail what they were doing. They showed up ahead of schedule and had everything completed ahead of time. We will definitely call this company again!

The bottom line here is that I paid $200 and wasted my time for nothing.

I was very pleased. Kristen spent a lot of time making sure the system was working to my satisfaction.

They were punctual for our appointment and fixed my broken line quickly and efficiently (in the rain, I might add). When I asked them to check the other sprinkler zones they did not hesitate to do so. They were very nice and professional. I'd definitely use them again.

He submitted an estimate for repairs. It was approved. The work was done, however, the sprinklers needed further repairs to function. The system wasn't tested on leaving; the tenant called to say they weren't working. They came back to fix and demanded further payment. In fact, he immediately sicced his lawyer on me when I told him that I shouldn't have to pay more. Seems like he makes a habit of overcharging.

Two workers from Just Sprinklers arrived when expected. They did the job quickly and answered questions I had.

Excellent. They came out free of charge, met me, we walked the system and they provided a verbal estimate. Also provided three references. Checked them all and found nothing to cause further concern. Charged me exactly what was estimated. Arrived on time and did the work promised. Provide a one year guarantee. No hesitation for calling them back again.

Steve came to my house on Memorial Day to give me an estimate on the work. Since the sprinklers did not work while I was out of town, my yard was VERY dry. He found the problem quickly and set an appointment for Wednesday to do the work. He also recommended some fertilizer to bring the yard back quickly. He was very polite and professional and did a very good job. I would recommend him highly!

WAS VERY PROMPT AND PROFESSIONAL. VERY KNOWLEDGEABLE ABOUT SPRINKLERS AND COMPLETELY WENT THROUGH THE COMPLETE SYSTEM TO ASSURE IT WAS WORKING. WAS NOT HIGH PRESSURED.