They did a great job; they showed up on time, thoroughly cleaned our ducts and charged a very fair price. I highly recommend Ductworks for cleaning your HVAC.
Description of Work: Cleaning of our HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Sherri B.
01/2020
1.0
air duct cleaning
+ -1 more
I used Duct works because they were referred to me. The guy that came to my house was nice and said he had been with the company for 5 years. However, my furnace guy came about 10 days later and found that the Duct works tech broke my Carbon Monoxide line and tried to force it back together. So I had a CO leak in my house. This guy could have killed me!! On top of that he left sharp metal shavings everywhere and broke a loose piece of tile I had in my furnace room. At no point did the tech actually bring any of this to my attention to be accountable for it. Also, I was told I would get before and after pics, which never happened so there is no guarantee the work was actually done (or done right). When I got in touch with management, they did come out to evaluate the situation, but I was told I would hear back from them in 1-2 weeks. That was 6 weeks ago. I will never allow anyone from this company back into my home.
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$475
Peter H.
02/2018
2.0
air duct cleaning
+ -1 more
Workers were late due to one getting lost, not a big deal. Quality of work was good. Primary problem (and it was a BIG one) was that the manager visited my house in the afternoon while the cleaners were working, rang the doorbell, and then proceeded to immediately let himself in before I could get to the door. I walk out of the bedroom to see a man I had never met or invited into my house standing in my living room. This was beyond inappropriate. I don't care if your workers are here, this is my house not yours and you need to wait for an invitation before you enter, period.
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0
$450
Liza P.
07/2017
2.0
air duct cleaning
+ -1 more
Pros: the technician was honest that he felt he couldn't do a good cleaning with the poor access he had to my furnace. He was also honest that he did not feel confident cutting drywall to get access. I appreciated his honesty. Cons: he told me he thought they could use a different type of cleaning tool to get in with the existing access and that they would contact me today to reschedule. When I called them at the end of the business day, the office staff was snarky with me when I told them I was following up because I hadn't heard back. They told me it would take a month to reschedule the appointment when I had already waited over a month for this initial appointment. Very disappointed.
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
professionalism
3.0
Scott W.
06/2017
4.0
air duct cleaning
+ -1 more
Very well. Was provided before and after pictures.
Description of Work: Furnace duct cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$463
Frank D.
05/2017
5.0
air duct cleaning
+ -1 more
Perfect, spent most of a day cleaning ducts. Very professional, took before and after pictures. No mess and everyone agreed it made a big difference in our office air quality.
Description of Work: Cleaned office ducts. Employees were having sneezing attacks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
jill T.
05/2017
5.0
air duct cleaning
+ -1 more
We hired Ductworks at the referral of local Castle Rock, CO, friends who'd a positive experience with the company. Unbeknownst to us, the ducts had recently been cleaned by a separate company hired by our homebuilder. Odd circumstances as we told the builder we were scheduling this work after our home closing. Nonetheless, Ductworks came out to do the service and after checking several vents and the main trunk line, informed us that the ducts appeared to be recently cleaned. We appreciate the honesty of employees Richard and Jason in informing us and waiving any charges for the service visit. Their integrity and handling of our case meant a lot to us as recent transplants from MN. We would definitely recommend this company, and will hire them again when work is needed.
Description of Work: Ductwork and furnace cleaning for newly built home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda S.
01/2017
4.0
air duct cleaning
+ -1 more
Fine once the appointment happened. They claimed that they tried to contact me to postpone the original appointment but they had my phone number wrong.
Description of Work: Duct cleaning and sanitized
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$229
Response from Ductworks Inc
Mrs. [Member Name Removed]: You have posted a review for the wrong company, we have not performed work for you. I'm sorry that you had a bad experience with the company that you chose. Respectfully, Eddy Frisk
LOUIS Z.
12/2016
5.0
air duct cleaning
+ -1 more
showed up on time and did have any problems
Description of Work: duck cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jiansheng L.
08/2016
3.0
dryer vent cleaning
+ -1 more
First, I read a review saying it took the technician 7 hours to complete the cleaning of 41 vents at a cost of $556. In our case, it took Kyle only 1 hour or so to finish our 28 vents cleaning. He explains that the vents' original condition is good, so it takes fewer time to clean but we still need to pay the exactly same price $556 as the other reviewer. How could 1 hour cleaning justify a price tag of $556???Second, the technician told us the Dryer Vent is in perfect condition so no need to clean, but a year later we are told the dryer vent is too messy to have the dryer working smoothly.
Description of Work: Cleaned 28 vents and 1 furnace
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$556
Carly S.
08/2016
3.0
air duct cleaning
+ -1 more
We had 22 vents cleaned in our new construction the second week of September. It was about $550 total. The service itself seemed fine - the technician worked steadily and was courteous (although he did have some bad b.o.). However, my main gripe is with the main office and not receiving before/after pictures of the air ducts. I was told by the technician that the pictures would be provided by the main office. So I called the main office the next morning, and was told that the pictures would be mailed out later that day. A week later, the pictures had not arrived, so I called again, and they said that the pictures were never uploaded to their system and were lost. I have no idea how well the vents were cleaned because no photos were provided. I wrote a review on their website, which I think was deleted.
Description of Work: Cleaned air ducts
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$550
Martha B.
08/2016
5.0
air duct cleaning
+ -1 more
Great job! Technician was on time and very nice. He thoroughly explained what he would do and then got right to work. He worked steadily until he got it done. The machine is noisy and he even offered me ear plugs! I didn't need them, but it was a nice touch. The cleaned up after himself and I was very pleased.
Description of Work: Cleaned ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$41,200
Carmen B.
02/2016
5.0
air duct cleaning
+ -1 more
We just bought a large ranch house with basement, and wanted to move into a clean, fresh home. We called around to do research and are very glad we chose Ductworks. They were not the least expensive quote, but they were definitely not the most expensive, either. Chris & Eric both answered numerous questions over several calls before we made our decision. I called to schedule the work before our move-in date but they were booked about 2 weeks out. I made an appointment but asked to get placed on their wait-list, and luckily, the perfect date opened up for us just a few days later. Our tech, James, arrived on time and together we counted 23 vents. He re-explained how the process works and was very careful about removing vent covers without damage, and protecting the carpet and walls. Pictures showed how dirty the ducts were to start and how clean the tech left them when finished. Apparently they had never been cleaned in over 30 years -- not just dust and cobwebs, but construction debris and junk (little colored beads? M&Ms? who knows…) A very long day - 8:30 to 6:30 due to the volume of cleaning we needed - but the price stayed as quoted, so I feel like we got good value for the money spent. We received 9 before/after pictures, sent by e-mail a few days later. I would have liked to get all pictures to show my husband but we couldn't download anything since we haven't moved in yet -- no computer on site. Overall, excellent, friendly service (both on the phone and in person) with great results -- thank you, James! We will absolutely use Ductworks again in 4 years for the recommended follow-up.
Description of Work: Cleaned 23 air ducts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dusty D.
06/2015
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
I called with what I thought was an airflow issue but after I talked for about 30 minutes with the person who answered the phone (forget his name), it turned out to be iced evaporator coils. He explained how the whole system works and what steps I can take on my own to further diagnose and resolve the issue. At no point did he try to convince me to have one of his people come out and diagnose the problem or perform services, which I really appreciated.
Description of Work: Offered me lots of free advice which directed me away from paying for the cleaning service. The person who answered the phone was very friendly and knowledgeable and he spent a long time helping me diagnose my AC problem.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meggin R.
01/2015
5.0
air duct cleaning
+ -1 more
We had some smoke damage that got into the ducts and we needed the greasy smoke cleaned out. These guys were contracted by our overall smoke restoration people. They did an excellent job, prompt and professional. He worked really hard to try to be done before our toddler's nap time so that he could move the noisy equipment out and let her sleep. We've had our ducts "cleaned" before with a $99 special. But that was nothing compared to this. They really scrape everything out to get them really clean. I would recommend them again.
Description of Work: Cleaned greasy smoke damage from ducts.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kevin E.
03/2014
5.0
air duct cleaning
+ -1 more
They gave us an estimate based on the number of vents that we had. Then they adjusted it accordingly as they got out and counted it. I think I've missed one or two. The showed us before and after pictures, which was actually a little bit disgusting! They came out when we asked them to and they showed up on time. They were a little bit late, but they called and said they were running a little behind, which was perfect. They spent a long time and really cleaned it out well. In the basement there was sheet rock dust that had got in the vents and they cleaned all that out. We were very happy with their performance. We've got their sticker that shows when they would suggest the next service due and their number and we would definitely call them again.
Description of Work: We did use Ductworks. They cleaned about 30 ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Salvation A.
02/2014
5.0
air duct cleaning
+ -1 more
Would highly recommend them to anyone.
Description of Work: They cleaned air ducts in a home we own and did a fantastic job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Anthony L.
01/2014
5.0
air duct cleaning
+ -1 more
Sani was the gentleman that arrived on time to do the cleaning of my ducts. I walked through my home with him as he planned out the best way to do the cleaning while keeping my two scared kitties calm. Sani did a great job and was able to show me photos of before and after the cleaning of each of the ducts. I would recommend Ductworks to anyone who is in need of duct cleaning.
Description of Work: I had all of my furnace ducts cleaned as well as my dryer vent ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Dottie U.
10/2013
5.0
air duct cleaning
+ -1 more
Provider arrived on time, was courteous and professional. He explained everything he would do to complete my job. He protected my carpet with a drop cloth, protected the corners of my walls with large plastic corners and cleaned each and every vent with a brush, not just a vacuum. He was here for almost 8 hours and did a very thorough job. I was well pleased.
Description of Work: Cleaned all the ducts, dryer vent and furnace blower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary P.
08/2013
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
I spoke to Fish at Duct Works in July and scheduled for August 9th. Was given price over phone and via email. The technician arrived on time and worked steadily throughout the day until finished.
Description of Work: All ducts in the house were cleaned as well as the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$461
Heidi Y.
08/2013
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They were great. They took before and after pictures which were nice. They did a good job.
Description of Work: Ductworks Inc. cleaned all of our air ducts and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
xxx X.
08/2013
5.0
air duct cleaning
+ -1 more
Rudy came out to clean our ducts and dryer vent, which were WAY overdue. He showed up right on time and couldn't have been easier to work with. He was professional, friendly, experienced, neat and thorough. We were so impressed! He did a wonderful job and his helpful and knowledgeable attitude were so appreciated. We will definitely be using Ductworks in the future thanks to Rudy!
Description of Work: Cleaned ducts, trunk line, vents, and dry vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Timothy M.
07/2013
5.0
air duct cleaning
+ -1 more
They were punctual and clean. They are highly recommended. I was satisfied with them.
Description of Work: Ductworks Inc cleaned out heating and air conditioning duct for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Holly W.
06/2013
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Things went very well, starting with the friendly service over the phone to schedule an appointment. Eddie was able to ask a few questions about my home, give me an estimate, and tell me what to expect the day of the cleaning. The morning of, Felipe arrived on time and worked diligently all day. Not only did he do a great job cleaning, he was respectful and conscious of our home and belongings, ensuring that our floors, furniture, and walls were protected. He was also kind and aware of our pets, helping keep them safe and inside while he came in and out. I highly recommend Ductworks and Felipe!
Description of Work: Felipe performed a whole-house duct and return vent cleaning, in addition to cleaning our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
Nicole J.
06/2013
4.0
air duct cleaning
+ -1 more
One little guy arrived on time as expected. Spend the entire day working. He seemed very methodical in his work. All went well and tested well at the end. He showed me the pictures on his phone, and two of the pictures were mailed to me with a thank you letter from Duct works at a later time. Overall the experience was pleasant and easy. Too bad my ducts weren't more dirty. They recommend the cleaning again in 3 years. The cost was high, but perhaps I will feel better about paying it next time if my ducts are dirtier.
Description of Work: Provider removed and cleaned all air registers. Took pictures with a standard camera down the duct, vacuumed the duct, scraped the duct, re-vacuumed and replaced the registers. The main trunk was also cut into and cleaned then re-sealed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning
FAQ
Ductworks Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Ductworks Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ductworks Inc offers free project estimates.
No, Ductworks Inc does not offer eco-friendly accreditations.
No, Ductworks Inc does not offer a senior discount.
Yes, Ductworks Inc offers emergency services.
Yes, Ductworks Inc offers warranties.
Ductworks Inc offers the following services: Residential & commercial indoor air quality, air duct, dryer vent, furnace, air conditioner & swamp cooler cleaning.