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Castle Fresh House Cleaning

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

We believe the best way to serve you is to serve our employees first. We care about their goals, their hopes and dreams. That's why we've structured our entire business model around giving each employee the opportunity to advance further with our company. We want them to succeed not only when it comes to cleaning, but at life in general. That's why we provide company cars, phones, the highest hourly pay around, bonuses and more importantly an unparalleled level of flexibility and understanding. Ask any of our employees what they think of our company and they'll tell you this is the greatest job they've ever had. At the end of the day our goal is simple: To shift the cleaning duties around your home from you to us. We are Castle Fresh, the only house cleaning service you'll ever need. You can now book appointments online at https://estimates.castlefresh.com/estimates/main.

Business highlights

12 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Whole house interior cleaning services. Steam mopping available. Kitchen services include behind, inside and surfaces of all appliances, floors, counter tops, cabinets inside and out, dishes, take out the trash and more. Bathroom service includes inside and outside of toilets, sinks, vanities, tubs/showers, floors, mirrors, light fixtures. Services for other rooms include dusting, mopping, baseboards, windows, blinds, wall cleaning, vacuuming and we even offer organizational services.

Services we don't offer

Carpet cleaning and exterior window washing is not currently being offered. Please note that we respectfully reserve the right to turn down projects that are beyond our cleaning capabilities. This includes properties with a severe lack of maintenance that pose a risk to the health of our employees. If you think that a health hazard may exist at your home please be candid about your situation. Health hazards include but are not limited to the presence of feces, urine, blood or vomit.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6609 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 551-575 of 609 reviews

Linda H.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

angela K.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather S.
12/2015
5.0
house cleaning
  + -1 more
Cleaned my house
Description of Work: Tanya's crew did a great job as always! I highly recommend her crew and Castle Fresh!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carolee B.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Janine V.
12/2015
5.0
house cleaning
  + -1 more
Housecleaning
Description of Work: I moved into town and needed a housecleaning service. Went to Angie's list and found Castle Fresh house cleaners. I have been using them for about 7 months now and they are awesome. Every crew that comes to clean are very professional and get the job done beyond my satisfaction. They listen to my concerns and always makes sure they are taken care of. Since I have many pets in our house I have special instructions unique to our house and they greet the task without question?and accomplishes it?quickly and efficiently!?One extra special thing I find about this company is, they seem to take pride in the company they work for.? Very hard workers and do a GREAT job. Thank you Rachael and Tanya

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

MaryAnne M.
12/2015
5.0
house cleaning
  + -1 more
N/a
Description of Work: N/a
Rating CategoryRating out of 5
Yes, I recommend this pro

Ben K.
11/2015
5.0
house cleaning
  + -1 more
Move-in/move-out cleaning service.
Description of Work: They did an excellent job, especially in the kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bryan K.
11/2015
5.0
house cleaning
  + -1 more
Deep clean of the house
Description of Work: Tanya was fantastic! She was prompt, professional and she did an outstanding job. ?We wanted our to have our home deep cleaned because we were bringing home a new baby and wanted one less thing to worry about. I am not sure it has been this clean since the day it was built, we will definitely be using Castle Fresh again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Bill R.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
09/2015
3.0
floor cleaning, house cleaning
  + 0 more
unknown
Description of Work: Charged me an extra $89 to finish the job. Did two floors instead of 3. 1600 sqft for 3 floors, but only 2 floors cleaned

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$160

Response from Castle Fresh House Cleaning
Hi member, thank you so much for taking the time to review us. Occasionally we encounter projects where a lack of maintenance exists and requires added treatments and elbow grease beyond what we are accustomed to encountering. I know how annoying it can be when a service provider informs me that the price will be higher than initially quoted so I can relate to the frustration you felt. I can assure you that we did everything in our power to help you and I'm sorry that you don't feel that you got a value for your money. We do wish you the best and appreciate the opportunity to serve you.

Dolores A.
08/2015
5.0
house cleaning, window cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael V.
06/2015
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Castle Fresh House Cleaning
Hi member, thank you so much for taking the time to review us. If you call us at 720-446-6328 we would like to make this up to you in a meaningful way. Thanks so much for the opportunity and sorry again.

Donald L.
05/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Christopher K.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
$170

Heather S.
10/2014
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary K.
08/2014
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Castle Fresh House Cleaning
Hi member, thank you so much for taking the time to review us. I'm so sorry for the issues you encountered working with our company. If you call us at 720-446-6328 we would like to make this up to you in a meaningful way. Thanks again for the opportunity and sorry to have let you down.

patricia M.
08/2014
5.0
house cleaning
  + -1 more
That went great.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Kyle G.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: This is a tough one to review. We used the deal to clean a house we were moving from to make it show-ready. The cleaning itself was sub-par, especially since the house had already been nicely cleaned by the tennants moving out. We truly needed a "deep-clean" with all the details that might ordinarily be missed. I won't get into that here, especially since no doubt each job depends on the crew that comes to your house. However, the owner followed up promptly with us after our service (he called us first before we could even complain) and made it right by refunding us our money without any hassle. We are moved away from the area now, but because of that customer service, I would use them again in the future to give them another try. The overall rating definitely reflects the good customer service.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Castle Fresh House Cleaning
Member, I really do appreciate your candor and the fairness of this review. You (and members reading this) might find it interesting to know that both of the employees we sent to your home are no longer with our company. I do sincerely apologize for the frustration you endured and I wish I could have done more to make it right. We are frequently training new employees to keep up with demand for our services. Unfortunately, sometimes there are individuals that just don't "get it". They don't last long because we expect the very best from every employee. If you want to ensure that your next service with us is good one, please specifically request your service with one of our senior crew leaders. This will likely mean a longer wait for your service, but it will ensure you have a time tested, long term Castle Fresh crew. We do stand behind our newer crews, but no service will always be perfect 100% of the time. Brian 720-446-6328 brian@castlefreshcom Castle Fresh House Cleaning

Tim E.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Very professional and courteous crew that cleaned my parents home in Denver metro area |Owner and the crew were extremely professional and emailed and followed up w phone calls to set time to arrive etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Georgia T.
03/2014
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Cleaned 3 bathrooms, kitchen stove, oven, refrigerator; all hardwood floors, vacuumed carpet, cleaned blinds in each room. |Really appreciated that I could communicate with the ladies and talk about what and how they were cleaning. Bridget and Dori were both very nice, friendly and eager to do a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Karl M.
03/2014
5.0
house cleaning
  + -1 more
.
Description of Work: I purchased the big deal for $145 Home Deep Cleaning Plus Inside Oven And Refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Barry K.
03/2014
4.0
house cleaning
  + -1 more
Overall, the service was fine.
Description of Work: I purchased a Big Deal for four hours of housecleaning. They actually sent two cleaners for two hours. I did not understand the deal so I had to pay additional because there was more work I wanted them to complete.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KEVIN W.
02/2014
5.0
house cleaning
  + -1 more
It went great!
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bill H.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan A.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$70

Contact information

12500 W 58th Ave ste 225, Arvada, CO 80002

http://castlefresh.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Window Cleaning,
Animal & House Sitting,
Pooper Scoopers,
Dog Walking

FAQ

Castle Fresh House Cleaning is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Castle Fresh House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castle Fresh House Cleaning offers free project estimates.
Yes, Castle Fresh House Cleaning offers eco-friendly accreditations.
Yes, Castle Fresh House Cleaning offers a 10% senior discount.
No, Castle Fresh House Cleaning does not offer emergency services.
No, Castle Fresh House Cleaning does not offer warranties.
Castle Fresh House Cleaning offers the following services: Whole house interior cleaning services. Steam mopping available. Kitchen services include behind, inside and surfaces of all appliances, floors, counter tops, cabinets inside and out, dishes, take out the trash and more. Bathroom service includes inside and outside of toilets, sinks, vanities, tubs/showers, floors, mirrors, light fixtures. Services for other rooms include dusting, mopping, baseboards, windows, blinds, wall cleaning, vacuuming and we even offer organizational services.
Carpet cleaning and exterior window washing is not currently being offered. Please note that we respectfully reserve the right to turn down projects that are beyond our cleaning capabilities. This includes properties with a severe lack of maintenance that pose a risk to the health of our employees. If you think that a health hazard may exist at your home please be candid about your situation. Health hazards include but are not limited to the presence of feces, urine, blood or vomit.

Contact information

12500 W 58th Ave ste 225, Arvada, CO 80002

http://castlefresh.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM