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Castle Fresh House Cleaning

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

We believe the best way to serve you is to serve our employees first. We care about their goals, their hopes and dreams. That's why we've structured our entire business model around giving each employee the opportunity to advance further with our company. We want them to succeed not only when it comes to cleaning, but at life in general. That's why we provide company cars, phones, the highest hourly pay around, bonuses and more importantly an unparalleled level of flexibility and understanding. Ask any of our employees what they think of our company and they'll tell you this is the greatest job they've ever had. At the end of the day our goal is simple: To shift the cleaning duties around your home from you to us. We are Castle Fresh, the only house cleaning service you'll ever need. You can now book appointments online at https://estimates.castlefresh.com/estimates/main.

Business highlights

12 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Whole house interior cleaning services. Steam mopping available. Kitchen services include behind, inside and surfaces of all appliances, floors, counter tops, cabinets inside and out, dishes, take out the trash and more. Bathroom service includes inside and outside of toilets, sinks, vanities, tubs/showers, floors, mirrors, light fixtures. Services for other rooms include dusting, mopping, baseboards, windows, blinds, wall cleaning, vacuuming and we even offer organizational services.

Services we don't offer

Carpet cleaning and exterior window washing is not currently being offered. Please note that we respectfully reserve the right to turn down projects that are beyond our cleaning capabilities. This includes properties with a severe lack of maintenance that pose a risk to the health of our employees. If you think that a health hazard may exist at your home please be candid about your situation. Health hazards include but are not limited to the presence of feces, urine, blood or vomit.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6609 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 476-500 of 609 reviews

James S.
04/2019
5.0
house cleaning
  + -1 more
Great job. Very professional.
Description of Work: Home Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Castle Fresh House Cleaning
Thanks so much member! it's been such a pleasure working with you these past 5 years! Call us if you need anything 720-446-6328

Susie M.
11/2018
5.0
house cleaning
  + -1 more
It was great
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Castle Fresh House Cleaning
always a pleasure member! Call us if you need anything else.

Craig H.
11/2018
5.0
house cleaning
  + -1 more
Did an excellent job! Thanks!
Description of Work: move out of apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Denise D.
10/2018
5.0
house cleaning
  + -1 more
Great. My bathrooms sparkled.
Description of Work: Bathrooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lori K.
03/2013
5.0
house cleaning
  + -1 more
They did a really good job. They actually contacted me to schedule an appointment. I would have used them but their prices were higher than I expected
Description of Work: I purchased a Big Deal from Castle Fresh House Cleaning for $60 for 4 Hours of Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Thank you member for giving us the opportunity to serve you! In order to keep the most hard working, talented staff on board, all of whom are fluent in English, our rates may be a touch higher than some of our competition. However, we hope that you and all of our other customers see the extra couple dollars as an investment in good communication and top notch service. Thank you so much for the kind words and for the perfect grade!

Teresa J.
03/2013
4.0
house cleaning
  + -1 more
Castle Fresh was punctual, polite and did a very nice job. They mistakenly picked up one of my bathroom towels with theirs and when i found it missing and emailed the owner, he offered to reimburse me and was very apologetic!
Description of Work: cleaned the top 2 floors of my house, with special focus on bathrooms, baseboards and above kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Thank you member for the GREAT review! We are glad to see that you did receive and the check we sent you to reimburse you for the towel that we took by accident. I hope you are enjoying your brand new set of towels. We look forward to serving you again!

David B.
03/2013
5.0
house cleaning
  + -1 more
They did a very thorough job. They did a good job in cleaning out the cabinets and drawers and things like that. It was very well priced and they did a good job.
Description of Work: Castle Fresh House Cleaning did housecleaning for us. They did a move in a new house clean. We used the Angie's list coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Castle Fresh House Cleaning
Thank you very much for taking the time to review us member. We look forward to seeing you at your next scheduled cleaning.

Joyce M G.
03/2013
5.0
house cleaning
  + -1 more
On the second visit, the cleaning was very thorough, particularly the kitchen and baths. The hardwood floors, baseboards, glass and mirrors were cleaned and the carpeting was vacuumed very well. I was very pleased with the second cleaning. I would recommend the service to friends.
Description of Work: I purchased an offer for what I believed would be a thorough"deep cleaning" that was advertised on Angies List. 2 workers arrived promptly for the first visit, but the extent of cleaning was not what I anticipated. It turned out that they were not informed that it was supposed to be the deep cleaning service. Rachel, (one of the cleaners) did call and apologize, and returned to clean my refrigerator which was part of the package. Brian, the owner of the cleaning service, did arrange for a second cleaning and really tried to address the problem. I was very happy with the second cleaning, and appreciated the effort he and his staff made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$149

Response from Castle Fresh House Cleaning
Member, thank you so much for taking the time to candidly share your thoughts. Although we love and appreciate all the praise we have received here on Angie's List, we cannot learn from our mistakes unless people like you take the time to let us know what we are doing wrong. First, I would like to address the fact that you received the wrong service. You had stated that your crew only remained for 2 hours and failed to clean the fridge. Our crews KNOW what a deep clean is and obviously, you did not receive one. Please accept our humblest apologies for the error. Although we have a very thorough system to avoid confusion such as this, we are human and unfortunately, mistakes are made. I am glad to hear that our crew leader realized her mistake and attempted to correct it by returning to clean the fridge, however I am embarrassed that she did not do more to let our office team know that the service that was provided was insufficient. Our crews KNOW what a deep clean is and obviously, you did not receive one. Next, regarding insufficient follow up, we TYPICALLY call every single customer after service has been completed to make sure that 100% satisfaction has been attained. In times of horrible weather, such as your service date of Saturday Feb 23rd which was 2 days after a small blizzard, we work extra diligently to get work done that had to be postponed due to hazardous driving conditions. And it is in times like this that a courtesy follow up call can fall through the cracks. And so, what we have learned from this error is that it is not acceptable for us to ever miss any follow up call to confirm that a client was satisfied. I sincerely wish that we'd have had communication with your sooner because I would have done everything in my power to make it right and I'm sure you would have been left feeling 100% satisfied and confident that Castle Fresh is the only company you'd want to do business with. Someone from our company will be attempting to make contact with you to offer you a free deep clean to make up for this error, though after this experience, we would understand if you prefer to take your business elsewhere. Lastly, I want to say that if you or anyone else ever has any problem whatsoever with our service please first make a call to our office at 720-446-6328. You can also email us at info@castlefresh.com or brian@castlefresh.com. Had you attempted to contact us we would have been able to address this issue immediately. We are open to take your calls and emails nearly 24/7 and our top priority is keeping you healthy, productive and happy. Thank you again for giving us a chance, we are only all too sorry that we let you down this time.

Mary M.
03/2013
5.0
house cleaning
  + -1 more
As above. I will have Caste Fresh again and hope I can have the same person each time.
Description of Work: I had one person here for four fours and she first deep cleaned the kitchen, Cleaned the exterior of the appliances and vacuumed the coils of refrigerator. She mopped the tie floor. cleaned the stove top and aundry room. She cleaned the entire house,dusted and vacuumed. Scrubbed the the three bathrooms. She was excellent. I would recommend Castle Fresh from this one experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Castle Fresh House Cleaning
Thank you so much for giving us the opportunity to serve you. We have assigned Sharon to your routine service as per your request :)

Thomas D.
02/2013
4.0
house cleaning
  + -1 more
It was effective and a good value.
Description of Work: I was very pleased with the promptness and professionalism of this service I would certainly hire this company again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Vickie W.
02/2013
5.0
house cleaning
  + -1 more
Story above - it went great!!!
Description of Work: I purchased a 4 hour house cleaning service (Castle Fresh) on Angies List in early February for my rental property where my son and his three roommates live (Regis University Students). Brian the owner called the day I purchased the service and was great about coordinating the date and time they would clean. I got 4 text messages yesterday from my son and his roommates and they thanked me for the gift. They said the house looked and smelled great and they plan on using Brian and his team again. Thanks Brian for doing such a nice job!!! Vickie

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
We are so proud to do what we do and we're grateful for the opportunity to serve you (and your son!). Thank you for the kind words Member, this really means a lot to us.

Laura Lee V.
02/2013
4.0
house cleaning
  + -1 more
I purchased a special and had a cleaning lady for four hours. I gave her a list of things I wanted done and she completed them.
Description of Work: Light house cleaning - floors, dusting, vacuuming, bathrooms, floors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Thank you so much for taking the time to review us. We are always working to better ourselves and strive for 100% satisfaction of every single client we work with. Next time we visit you for service please let us know what we can improve to earn straight As!

Stephen J.
02/2013
5.0
house cleaning
  + -1 more
They were prompt and finished timely.
Description of Work: Full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Castle Fresh House Cleaning
Thank you member. It is a pleasure to serve you. Let us know if there is anything we could be doing better.

susan T.
02/2013
5.0
house cleaning
  + -1 more
Brian, at Castle Fresh, responded immediately to my call, and scheduled quickly. It seems that one of their workers quit the morning that we were supposed to have our first cleaning, and they were unable to reschedule around my work schedule for that day. Instead, they rescheduled immediately for a different day, and also offered to write us a check for the amount we paid. When they came to do the work, they did not bring the check, but instead, offered us a free additional cleaning for our trouble. I recognize that sometimes things happen (like in this case), and I can deal with that. The good news is that they went beyond what most companies would do, offering us a free service-which we greatly appreciated. The cleaners did an excellent job. They were professional, communicative and thorough. We will use them again.
Description of Work: Housecleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Response from Castle Fresh House Cleaning
It was wonderful to serve you member. Let us know if we can do anything else for you.

Barbara S.
02/2013
4.0
house cleaning
  + -1 more
Friendly, capable women who knew their job. Good follow up from main office.
Description of Work: 4 hours of house cleaning. Much work accomplished in this short time

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Thank you very much ! We strive for 100% satisfaction and are determined to bring our grade on quality up to an A for you at our next visit! Many thanks for taking the time to review us.

Nell T.
02/2013
4.0
house cleaning
  + -1 more
I used the Angie's List special deal for 60/4 hours of cleaning. I asked for 2 people for 2 hours. One person arrived 20 minutes late and I had to leave for an appointment so I did not get the full 4 hours. Cleaning was very thorough and I was pleased overall, however it was too much for 1 person to finish in less than 4 hours. She really hustled and was very meticulous. I would use this company again.
Description of Work: Very Good
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Member, thank you so much for your candor, patience and also for taking the time to review us. Our goal is your complete satisfaction. There is no excuse for being late, we will work harder to be 100% punctual in the future. I will also notate your account to provide you with 1 hour of free cleaning at your next visit to make up for the time you lost during your big deal. Please feel free to call or email if ever you are not 100% satisfied with our service. We pride ourselves on being accountable and learning from past mistakes and are dedicated to helping you stay productive, healthy and happy.

William A.
02/2013
5.0
house cleaning
  + -1 more
I was very impressed with Castle fresh overall. I did have two small problems (original response, and one vs two cleaners - I wanted only 1 cleaner) which the owner apologized for, and made right with a discount to my service. The work was very professional (by Rachel), and I was very happy with the results. I gave Rachel a list of cleaning items I wanted her to complete. I prioritized the list so she knew what was important to me. Rachel completedall the most important items, and almost completed the list which was intentionally long to insure use of the full 4 hours, Overall, a very satisfying experience.
Description of Work: Vacuum whole house Clean bathrooms, toilets, showers Mop floors Dust house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Thank you Member, it was a pleasure to serve you. We have you set up with Rachel for future cleanings and guarantee that you will receive the high level of responsiveness you've come to expect from the best cleaning company in Colorado.

Harley L.
02/2013
5.0
house cleaning
  + -1 more
I left it up to them to clean after I was told they were coming
Description of Work: Straighten out the basement-the furnace room,freezer room,main room and hobby room, replaced two burned-out bulbs, dusted coffee-cup collection, cleaned the tiled floor. Rachel and her partner Kay did very well. Rachel even hung up a wall decoration after she was through working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Member, we are grateful for the opportunity to serve you.

John O.
01/2013
5.0
house cleaning
  + -1 more
I took advantage of the special posted on Angies List. They scheduled me in within 3 days. They arrived at 8:59 for a 9am appointment. They did a superb job, the cleaned window sills and doors. They put dishes in the dishwasher, they did bedding and not just dusting, they cleaned! All this on top of the regular kitchen and bath and floors. I will definitely use them again.
Description of Work: Wow! 10x better than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Castle Fresh House Cleaning
Member, thanks so much for choosing Castle Fresh. We look forward to serving you again.

nicole N.
01/2013
5.0
blind cleaning, floor cleaning, house cleaning
  + 1 more
Excellent service, very reasonable... Rachel was wonderful. She was a pleasure and did an amazing job! It was a great experience.
Description of Work: Rachel cleaned our entire home; she even organized my husband's office. I don't know how she did all of this in 4 hours. It was amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Castle Fresh House Cleaning
Thank you so much for the kind words. We'll let Rachel know how happy you were! Looking forward to serving you again.

Veronica S.
01/2013
5.0
house cleaning
  + -1 more
They called right away and set a date, they came and spent 3 hours , did a great job.
Description of Work: The best cleaning company so far. Detailed work will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Castle Fresh House Cleaning
We are honored to be the "best" cleaning company you've had in your home! We will do our best to exceed your expectations at EVERY vist. Thanks again for allowing us to serve you!

Kathie H.
01/2013
5.0
house cleaning
  + -1 more
The ladies arrived on time and stayed until all the cleaning I expected was completed. I would definately use this company again. We moved out of our mountain home October 27th and into our new home December 20th. It was a difficult move. Having people who knew what they were doing helped us.
Description of Work: The two cleaning ladies cleaned everything that the owner promised they would including the window sills and the groves by the windows. They did a great job cleaning everything in the kitchen including shelves, the living room including cubbies, three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Castle Fresh House Cleaning
Thank you for giving us the opportunity to serve you. We look forward to hearing from you again!

Michael H.
12/2012
5.0
house cleaning
  + -1 more
Arrived on time. Rachel and Boston did a fantastic job and took care in making sure everything was done to perfection. First cleaning group that I will have back, they did a great job and very professional and courteous. They came on short notice, did a fantastic job.
Description of Work: Mopped and cleaned floors, cleaned toilets, large living area, large kitchen, counters, all stainless appliances. It looked great when they were finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Castle Fresh House Cleaning
Thank you. Looking forward to coming back to serve you again.

Will D.
12/2012
5.0
house cleaning
  + -1 more
Halloween came much sooner than expected and my house looked like a train wreck, I was venting to a co-worker about everything I needed to get done before taking the kids out trick-or-treating and she recommended Castle Fresh to me. I didn't think they'd be able to come on such short notice and I was happy that they didn't charge me extra for it being a "rush." They arrived right when they said they would and finished right on time also. My house was a bit cluttered so they even did a bit of organizing, took out my trash, etc... it's nice when a company really goes the extra mile.
Description of Work: They arrived exactly on time and were very courteous and professional. I purchased the "one-time whole house cleaning" package for $199. They paid very close attention to detail, cleaning my baseboards, behind appliances, they even degunked my own cleaning products under the sink... and they work very quickly which I like. When they left I felt like the 200 dollars was well spent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

connie E.
11/2012
5.0
blind cleaning, floor cleaning, house cleaning
  + 1 more
I was relieved at how quickly they got in and out of there. They came on the same day I called them and were very professional with my tenant who was in the process of moving out. They did such a good job on my rental that I now have them cleaning my home every week. The staff is courteous and trustworthy and I was able to speak directly with Brian the owner to tell him how much I appreciated their fast, efficient work. Price was a bit on the higher side but I'll take it for the piece of mind and professionalism.
Description of Work: I needed to rent out my townhome and my last tenant left it a mess so I hired Castle Fresh to clean it up and get it ready to rent. They cleaned the floors, carpets, blinds, baseboards, walls, light fixtures, inside out and behind all kitchen appliances, cleaned the kitchen cabinets, made the bathrooms shine and even tossed out some of the debris my last tenant left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Castle Fresh House Cleaning
Thanks Member. Always a pleasure.

Contact information

12500 W 58th Ave ste 225, Arvada, CO 80002

http://castlefresh.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Window Cleaning,
Animal & House Sitting,
Pooper Scoopers,
Dog Walking

FAQ

Castle Fresh House Cleaning is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Castle Fresh House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castle Fresh House Cleaning offers free project estimates.
Yes, Castle Fresh House Cleaning offers eco-friendly accreditations.
Yes, Castle Fresh House Cleaning offers a 10% senior discount.
No, Castle Fresh House Cleaning does not offer emergency services.
No, Castle Fresh House Cleaning does not offer warranties.
Castle Fresh House Cleaning offers the following services: Whole house interior cleaning services. Steam mopping available. Kitchen services include behind, inside and surfaces of all appliances, floors, counter tops, cabinets inside and out, dishes, take out the trash and more. Bathroom service includes inside and outside of toilets, sinks, vanities, tubs/showers, floors, mirrors, light fixtures. Services for other rooms include dusting, mopping, baseboards, windows, blinds, wall cleaning, vacuuming and we even offer organizational services.
Carpet cleaning and exterior window washing is not currently being offered. Please note that we respectfully reserve the right to turn down projects that are beyond our cleaning capabilities. This includes properties with a severe lack of maintenance that pose a risk to the health of our employees. If you think that a health hazard may exist at your home please be candid about your situation. Health hazards include but are not limited to the presence of feces, urine, blood or vomit.

Contact information

12500 W 58th Ave ste 225, Arvada, CO 80002

http://castlefresh.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM