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The Glass Guru

Glass and Mirrors, Doors, Skylights

About us

Owned & operated Rod Heggen.

Business highlights

14 years of trusted experience

Services we offer

Repair, replacement of glass, table tops, soundproof windows, door conversions, cabinets, screens, hardware, mirror frames, skylights, water stain & glass scratch removal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-8 of 8 reviews

Paula G.
03/2015
5.0
glass repair, doors
  + 0 more
Emergency repair completed within a few hours of my calling. Very professional, excellent communication, and pleasant demeanor. One cannot ask for more than that, thank you Rod!
Description of Work: Replace glass in sliding door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Amirah A.
02/2015
5.0
glass repair
  + -1 more
I felt it was very good. He gave me all of the information that I needed. It took a week after I requested the information. I will get back to him. He did the turn around quickly. He explained everything. He revised things in terms of what I needed. Then he was able to give me an estimate.
Description of Work: The Glass Guru just gave me an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan B.
07/2014
5.0
glass repair, doors
  + 0 more
Very professional and provided excellent work. Best price we could find for replacing the glass in a french door.
Description of Work: Replaced glass in french door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet J.
01/2014
5.0
glass repair
  + -1 more
He was punctual (a couple of minutes early), pleasant, and efficient. One window is in my office, so we had to move two computers and a desk, but he still managed to do the whole job within 30 minutes, which I think is remarkable. If I have other window problems, I will definitely call Rod first.
Description of Work: I had three windows that didn't sit straight in the track, leaving an air gap at the bottom. After talking to several other window people who didn't want to look at the job, I found Rod through Angie's list, and scheduled an appointment for a few days later. He immediately diagnosed the problem as something he could fix through an adjustment rather than doing a more elaborate repair. He cautioned me that this adjustment won't last if I open the windows a lot, which I don't, so I chose to do the simple adjustment. After completing the job, he helped me clean dirt out of the window sills and put the furniture back in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gerald G A.
10/2013
5.0
glass repair
  + -1 more
This service was recommended by Hale Pet Doors for installing their Thru The Glass Pet Doors. We made an appointment and he arrived at the appointed hour, displayed various examples of the pet doors and took complete measurements of our sliding glass door. We chose the sized door for labradors retreivers. The product was ordered, we had to wait less than 3 days. He called when he had the product and made an appointment for installation. On the installation day he arrived on time, removed the sliding glass door, installeed the Hale Threu The Glass Pet Door along with new glass (both items are double paned). In less than 3 hours we had a completed job. The work was perfect. We like the product because we can us the sliding glass door normally and our 2 labs can go in and out without a problem unlike when you have an slip in aluminum pet door. The Glass Guru did an outstanding job and will use him in the future if the need arrises and we recommend both The Glass Guru and Hale Pet Doors.
Description of Work: Installed a Hale Thru The Glass Pet Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$945

Merilee R.
01/2013
5.0
glass repair
  + -1 more
I priced several local Glass Repair places first and his was one of the most competative. I am leary when a price is so much lower but decided to give him a try due to the courtesy and friendliness of the call. He called me right back and gave me the estimate over the phone with my measurments of the broken window. He gave me a time to arrive and came a few minutes early and also called on the way to my home. He cleaned up after the service was done and was very friendly and was quick as well. I was pleasantly suprised due to the price that the service went up and beyond my expectations. I would recommend anyone to use his services. The person who came to my house was named Rod (not sure if he was the owner) forgot to ask??? But a Job WELL DONE.!!!!!
Description of Work: Replace broken sliding glass window
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Yunzhu S.
06/2012
1.0
glass repair
  + -1 more
Same as above.
Description of Work: On one Friday afternoon in late May I called the company for a free estimate on the broken window in our house. Rod picked up the phone and set up the appointmnet on the next day (Sat) at 9am to come by for the estimate. However no one showed up on that Sat. morning. I called him twice around 9:20am to check whether he is coming but he has NEVER returned my phone, he seemed just disappeared. I am very disappointed on this company's service. Please be cautious on setting up the appointment with him next time.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ranilo B.
04/2012
5.0
glass repair
  + -1 more
He was reasonably priced and came and done the job as promised. He did a good job. I called several places and he was the first one to respond to me. He done solid quality work making sure the seal was properly done around the glass.
Description of Work: I used The Glass Guru to replace my backyard door glass.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

    Contact information

    33657 Northview Dr, Yucaipa, CA 92399

    theglassguruofredlands.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Doors,
    Skylights

    FAQ

    The Glass Guru is currently rated 4.9 overall out of 5.
    The Glass Guru accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Glass Guru offers free project estimates.
    Yes, The Glass Guru offers eco-friendly accreditations.
    No, The Glass Guru does not offer a senior discount.
    No, The Glass Guru does not offer emergency services.
    Yes, The Glass Guru offers warranties.
    The Glass Guru offers the following services: Repair, replacement of glass, table tops, soundproof windows, door conversions, cabinets, screens, hardware, mirror frames, skylights, water stain & glass scratch removal.

    Contact information

    33657 Northview Dr, Yucaipa, CA 92399

    theglassguruofredlands.com