VARDELL'S AC & HTG

Description of Work: New air conditioning/heating unit. They responded specifically to our needs. They were timely and professional. Kept us informed regarding their response. Our unit was still functioning but on its' last leg. They took care of customers according to need during one of the heat waves, which we appreciated since they had taken very good care of my senior Dad in past years. They are a local long-standing business which we always look for. Would hire them again if needed.

Description of Work: Called to fix problem with heating unit and coil for AC. They took forever to get here and when they did they "did not have the part" to fix it. Waited a week without any word from them. Finally I called them because I did not have an approximate or idea date when it would be completed. They came up two days later, "jerry rigged" the heating unit and placed a used part back in the condensing tray. On top of that, they never billed me, which left me with an uneasy feeling. Needless to say, the repairs failed. Called another company (Gallaghers) and had nothing but a professional and positive experience from the beginning. Vardells employees looked bad and could care less about beign professional. Do not use them.