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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.16 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
3.9
responsiveness
3.9
punctuality
3.9
Showing 1-6 of 6 reviews

SUSAN G.
02/2009
1.0
computer repair
  + -1 more
The computers cost me a lot of money. Geek Squad sold me very expensive insurance for them. I was having a lot of trouble with my computer. I had their coverage and I believed that they would come to my house to fix it. When I called them, they said that they do not visit houses to fix Sony Vaio, that they treat it like a laptop, and that I'll have to bring it in. I took it in 2 weeks back, and they have still not gotten it back to me. I am livid with them.
Description of Work: I bought 2 Sony Vaio desktop computers from Geek Squad a year ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

08/2005
5.0
computer repair
  + -1 more
I WOULD SAY THEY ARE REASONABLY PRICED. THE WORK I HAD DONE THERE ARE NO COMPLAINTS ABOUT. SLIGHTLY LESS THAN PROFESSIONAL, BECAUSE THEY ARE VERY YOUNG. WE ARE SATISFIED WITH THE SERVICE.
Description of Work: REPLACING A HARD DRIVE, AND THEN REPLACING A DVD ROM DRIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$60

08/2005
2.0
computer repair
  + -1 more
THEY ARE NOT EXACTLY THE BEST. THEY ARE VERY SLOW. I WOULDN'T TELL PEOPLE TO GO THERE. I WOULD TELL THEM TO FIND SOMEONE ELSE. THEY WERE NEVER QUITE SURE WHEN OUR COMPUTER WOULD BE FINISHED. IT SEEMED THEY WERE NOT WORKING, THEY WERE GOOFING OFF MORE THAN THEY WERE WORKING.
Description of Work: I HAD A LOT OF VIRUSES AND I HAD THEM GET RID OF THEM FOR ME.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$650

08/2005
4.0
appliance repair
  + -1 more
I WOULD SAY IT WAS POSITIVE. IT WASN'T OVER GLOWING, BUT IT LIVED UP TO MY EXPECTATIONS. IT DID NOT EXCEED THEM. IT WAS POSITIVE NONETHELESS. THE TECHNICIAN WENT OUT OF HIS WAY. HE ACTUALLY PUT IN AN ORDER THAT WASN'T COVERED UNDER THE CALL HE WENT OUT FOR. I BOUGHT THE PART MYSELF. IT WAS QUICKER THAN HIM HAVING TO ORDER IT. IT WAS CLEARLY OVER THE SCOPE OF THE WORK HE CAME OUT TO DO. HE WAS JUST TRYING TO MAKE SURE I WAS A SATISFIED CUSTOMER.
Description of Work: MAINTENANCE CONTRACT, THEY REPLACED A BUSHING AND A BELT ON THE DRYER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

07/2005
5.0
computer repair
  + -1 more
I HAVEN'T HAD ANY PROBLEMS, THEY ARE GOOD. THEY DID A GOOD JOB AND WE GOT IT BACK QUICK. THE PRICE WAS ALSO GOOD.
Description of Work: THEY REMOVED VIRUSES FROM THE COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2005
5.0
computer repair
  + -1 more
THE SERVICE WAS VERY GOOD. THEY WERE YOUNGER EMPLOYEES THAT WERE FAMILIAR WITH THE EQUIPMENT. THEY HAD A GOOD EXPERIENCE LEVEL.
Description of Work: COMPUTER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    23000 SAVI RANCH PKWY, Yorba Linda, CA 92887

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    23000 SAVI RANCH PKWY, Yorba Linda, CA 92887

    www.geeksquad.com/repair