service plumbing, leaks, clogs, faucets, sewer camera inspection, water main, toilet replacement, sewer main replacement, water heater, tankless water heater
Services we don't offer
new addition plumbing or new installation plumbing
They contracted me quickly after purchasing the deal, I called them back and didn't hear anything for about a week, so I called them back again. I spoke with Eric Austin because the design rendering did not have specifications , as stated in the deal. He said it would be a 2D layout of what I wanted. I wanted to make sure he had the specifications that I requested. He resisted every question I asked him about and he was was difficult to work with. He was not interested in supporting the project. He was saying I needed more of an architectural rendering, but I just needed him to add the dimensions in there. Nothing was accomplished and he oversold the project.
Description of Work: I bought a Big Deal for complete hardscape assessment with design rendering plus a $250 credit.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from EA Construction Driveways-Hardscape-Pavers
I am sorry you were not happy with the big deal you purchased. I understand it may be confusing to some people as to what the top down design actually means. You were very specific with the job you had and were looking for architectural designs and plans which is not only stated in the big deal throughout, but would cost at minimum $1200 from a landscape architect. I do feel your "F" grade here on the list is very harsh considering I contacted you promptly and told you to pursue an avenue where you would be happy. I hope other members will be able to overlook this grade as simply a person wanted much much more than the big deal offered and was upset and rather than no response or a kinder grade chose to take out their frustrations on a service provider. This deal was purchased through Angie's list and was explained in full in the add as well as the fine print. This member was also able to get a full refund for the error in purchase. So realistically my company now has an "F" which stays on our record indefinitely. In this situation, who really has been put out the most? Eric Austin, Owner, Austin Landscape Construction
Carolyn M.
09/2013
4.0
hardscaping
 + -1 more
He was very nice and professional. He did the proper amount if follow up and did not get pushy. I have put my plans on hold but would consider him for the job should I proceed at a future date.
Description of Work: He provided me wirh a picture of what the landscape redesign in my yard would look like along with an estimate.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Sandra G.
09/2013
5.0
hardscaping
 + -1 more
Very professional and gave us options for consideration
Description of Work: provided hardscape concept for backyard
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from EA Construction Driveways-Hardscape-Pavers
Thank you so much [member name removed]. I enjoyed meeting with you and trying to give some ideas for your project. I hope I can work with you in the future. Your project presented a few difficult challenges with dog friendly landscape, patio covers, and touching up existing hardscapes which look very nice but weren't necessarily functional anymore. Thank you for taking the time and writing us a great review. Eric Austin, Owner, Austin Landscape Construction
James W.
09/2013
5.0
hardscaping
 + -1 more
Renderings were useful to visualize what our backyard remodel would look like. Eric was very accommodating and friendly and put us in touch with other contractors for the portions of the project that he could not provide.
Description of Work: Supllied a rendering of our landscape project ideas
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from EA Construction Driveways-Hardscape-Pavers
Thank you so much [member name removed] for your nice comments here on Angie's List. I enjoyed coming to your home and helping you with your upcoming project. I know everything will go soothly for you with the project and hope my company can be a part of it. Thank You, Eric Austin
Mark M.
08/2013
3.0
hardscaping
 + -1 more
It was more of a hard sale. He did a digital analysis of what the backyard could look like. It was kind of a cheapish looking thing but for a hundred and fifty bucks I guess we shouldn't expect a lot. He just took pictures of the backyard and kind of dropped pictures in place of where things could be or how things could look like. I could have done that or visualized that on my own. I think he was using Angie's List as more of a hard sale to get the guy in here. He said he could do rock wall, planter bed, patio and gave me a price. It wasn’t really to see what I wanted but to see what he could get from me.
Description of Work: I used Austin Landscape Construction to give me a digital analysis of what the backyard could look like.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$149
Martha F.
08/2013
5.0
hardscaping
 + -1 more
I met with owner and he was most personable and listened and offered verbal suggestions on front and backyard hardscape. He was very easy to talk to and listened to my requests. Unfortunately, I did not have any work done for unforeseen events that interferred with starting the work. I never asked or received a price for the work as we never spoke after he emailed me the 'pics'. I would definitely call back in future. His timeliness meant a lot to me and was hopefully an indication of attention to detail which would be very important to me.
Description of Work: evaluated my yard and submitted suggestions with computer 'pics' .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from EA Construction Driveways-Hardscape-Pavers
Thank You [removed member name] for the nice review here on Angie's List. Your job was a challenge to design and layout for sure do to the fact that you wanted gardening areas and walkways, etc.. and the layout was to be placed in a specific area of the yard to allow for functionality. I enjoyed talking with you as well and listening to your suggestions as to what your overall goal was. Please don't hesitate to call in the future regarding moving forward with a project as I would love to see how the layout works for you. I find it helpful when people have an idea of what they would like to have completed and a general desire as to the finished product. Thank You so very much, Eric Austin, Owner, Austin Landscape Construction
Ann K.
08/2013
5.0
hardscaping
 + -1 more
The man who came out from Austin Landscape Construction was a very nice guy, but it was too expensive to do the work they quoted us. I wouldn't use him only because he has high prices.
Description of Work: I purchased an Angie's Big Deal to get a landscape design and quote of our yard. He came to do the job probably right after I purchased the Big Deal. He was very quick. I only paid the initial price of the Big Deal. There were no extra charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from EA Construction Driveways-Hardscape-Pavers
Thank you so much for taking the time to write a review Ann. I enjoyed meeting you and your husband. I am sorry we were not able to agree on a price for the work you wanted to have completed. I wish you both the very best with whomever you decide to go with as I know you will be in good hands and will enjoy your yard update. Thank You, Eric Austin
Kathleen S.
08/2013
5.0
hardscaping, irrigation systems, patios
 + 1 more
excellent ideas and suggestions on patio & sprinklers.
Description of Work: rendering of patio
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from EA Construction Driveways-Hardscape-Pavers
Thank you (member name removed) for the nice comments here. I know you are going to like the new backyard patio once it is placed. Good luck with whomever you have chosen to do the work for you. I regret we weren't able to do the job for you. Thank You, Eric Austin, Owner, Austin Landscape Construction
Jake W.
08/2013
4.0
hardscaping
 + -1 more
The provider came to the house and we chatted about some potential upgrades/changes to our existing concrete patio area. He was friendly and professional but to us he seemed somewhat limited in his understanding of our style (mid-century/modern) and also it seemed that he didn't do much other than hardscape. He seemed to tend toward concrete work, dyed concrete, built-in bbq's, decking, etc. We were really looking for a complete vision for the patio from hard to softscapes. In the end, we weren't really thrilled with the final output rendering, however I also think that the computer software he was using was also limited in its available features vs. our vision. However, he was extremely nice and he sincerely wanted to be helpful. I felt that we both realized that this wasn't really a great fit in the end.
Description of Work: Created a 3D rendering of a back patio remodel based on a consultation visit.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$89
Response from EA Construction Driveways-Hardscape-Pavers
Thank You (member name removed) for the review here on Angie's List. Our company is definitely hardscape based. We are setup primarily for the overall layout ie. demolition, new drain lines, hardscape, planters, firepits, bbqs, seating/planter walls, driveways, etc... Typically, in/during this applications we do irrigation lines, low voltage electrical lines, etc.. to plan ahead for the finished result including sod and planter bed soils and sometimes we place plants which the customer may purchase and we help transport via truck/trailer as most people have no way of getting them home. It is very difficult during consultations as you stated where people will tell me they would like a theme. A theme for a project is very person specific. One persons idea of a modern yard may be completely different than someone else. In addition, terms like "Modern, Traditional, etc..." are more geared toward a Landscape Architects background and experience through school. During my visits, one is getting a contractor who knows the types of materials, what layout will work in their specific yard and possible problems such as drains, elevations, costs of what the customer would like as opposed to what the budget dictates, etc.. It is my job on a rendering to listen to the wants and needs and kind of form a budget and give an idea of the outcome through a computer aided rendering program. I would recommend a Landscape Architect for your plans and ideas as they are more in touch with your overall theme. A design will average $700 to $1500 which can be pricey for someone just wanting an idea of what it may look like however. Myself and the renderings are designed to help the individual have a better understanding of what types of materials are out there and what they may expect from their budget without having to understand the entire industry and then find people to do the work. Thank You, Eric Austin, Owner, Austin Landscape Construction
Bryant W.
08/2013
3.0
hardscaping
 + -1 more
It was okay and I didn't quite understand the end product. There was some confusion as to what I actually getting. I was hoping to get more realistic rendering than what it turned out to be. I probably would not use them again.
Description of Work: I used Austin Landscape Construction Big Deal purchase in January. He took measurements of my backyard and I wanted a rendering of how my backyard would look after it gets relandscape. I guess he has this software it gives you a visual picture of how might it look by adding features like a drawing.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$149
Response from EA Construction Driveways-Hardscape-Pavers
Thank You [member name removed] for taking the time to write a review of my company here on Angie's List. I am sorry we could not work together on your project. Eric Austin
Edward F.
07/2013
5.0
hardscaping
 + -1 more
The rendering that Austin Landscape Construction did was fine. I didn't end up using them for the actual landscaping project. They did not do the kind of work that I needed done. That wasn't his fault. I just didn't read the fine print. He's a nice enough guy.
Description of Work: I bought an Angie's Big Deal for him to do the rendering of my new landscaping design. I waited a little while to contact him after I purchased the Big Deal. I did not pay more than the initial price of the Big Deal. There were no extra charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$149
Christina K.
07/2013
5.0
stamped concrete, hardscaping, masonry
 + 1 more
We found Eric Austin and Austin Landscape Construction when we used an Angie's List Big Deal coupon to get a hardscape assessment and design rendering for the front of our house. Eric arrived on time and we discussed various options for what could be done. Eric listened and offered some suggestions but was never pushy and he was very respectful of our budget. We agreed on a plan and Eric and his foreman, Juan, showed up just when they said they would to start the job. From day one, Eric and Juan were very professional and very patient. I changed my mind on about three things during the course of the job and Eric was always very helpful and accommodating about all of it. I was so happy that we were able to find a real stone veneer to use on the front of our house and garage instead of the faux stone veneer that you see most places. This was a huge issue for me and Eric was great about calmly restructuring the job when I made this last minute change to our original plan. Eric and Juan even fixed some existing sprinkler problems as they rebuilt the retaining walls of the planter beds. When it came time to do the driveway, Eric and I talked about some different options and we eventually decided to go with a colored and stamped concrete. It was pretty amazing to see the difference in the driveway 28 days later when Eric came back to seal it. That detail just made the whole front yard come together! Eric and Juan worked very h****** our project and were very exacting about their work. We could not be more pleased with the final result and hope to use Austin Landscape Construction again when we are ready to tackle our back yard. I highly recommend Austin Landscape Construction. P.S. One of our cars had a broken seal on the oil pump and got oil all over the new driveway, but because it had been sealed, it cleaned up just fine with no traces of oil left at all!
Description of Work: Austin Landscape Construction took out the disintegrating brick facade on both our house and garage, as well as the brick retaining walls in front of both areas and replaced all of it with real stacked stone veneer. They also demolished our old cement driveway and replaced it with a stamped, colored concrete driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from EA Construction Driveways-Hardscape-Pavers
(member name removed), We want to thank you so much for your nice review here on the list. You were such an easy customer to work with and though you say we were patient and understanding of last minute changes, you were the one that was willing to listen to ideas and think of the overall project. I am so happy with the way your home turned out. It transformed completely and people definitely took notice. As we were working on your home there was on many occasions people telling us how much they love your home. The real stone veneer looks awesome as well as the deep rich brown stamped colored concrete. Once I placed the sealer on the driveway and the high gloss look appeared it was beautiful. We look forward to working with you in the future on the backyard project. Thank you so much for your business (member name removed) it means to the world to us to hear your great reviews!! I am so glad the sealer was there before the oil leak and I hope it was an easy fix for you guys. Thank You, Eric Austin, Owner, Austin's Landscape Construction
Gary M.
05/2013
5.0
concrete driveways, hardscaping
 + 0 more
Eric always kept in touch throughout the project and was very professional in all his work.
Description of Work: Installed new BBQ, installed pavers in approx. 400 sq feet. Poured concrete walk way. Extended gas line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from EA Construction Driveways-Hardscape-Pavers
Thank you [member name removed] I thoroughly enjoyed working on your project. I loved the way your BBQ turned out and the paver patio looks great. I can't wait to see the finished project once you place the putting green next to the patio area we did for you. It was a pleasure working for you both and I hope you have a fantastic "50" year anniversary party in your new backyard. Thank you so much for your time in writing a review and thank you very much for the opportunity to work for you with your project. Eric Austin, Owner, Austin Landscape Construction
Doniel S.
05/2013
5.0
hardscaping
 + -1 more
Austin Landscape Construction was fine and I had no worries at all. He came to my home and looked right at it. He was polite and he did what he said he would do. I would use them again.
Description of Work: I used Austin Landscape Construction couple of days for my house architecture and landscape.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from EA Construction Driveways-Hardscape-Pavers
(deleted member name), Thank you so much for taking the time to write a review of my company here on Angie's List. I am pleased to hear you were happy with the renderings I sent you. Even though your home is under renovation, I can see the potential and it is going to look spectacular. I hope we can possibly work together in the future turning the rendering into a reality. Thank you again for your time, Eric Austin, Owner, Austin Landscape Construction
Eric Austin and his foreman Juan exceeded my expectations. Eric started and finished the job on time. I was impressed with their workmanship. I purchased a Big Deal Coupon for $149 for Complete Landscape/Hardscape Assessment with Design Rendering. Eric listened to my ideas, made recommendations and came up with a design rendering. Based on that rendering, I decided to go forward with the work. I originally purchased the Big Deal, because I had drainage problems in my back yard. Whenever it rained hard, water would enter my home through the corner of my exterior walls and flood a portion of my back yard. I wanted to resolve this issue once and for all by repairing the drainage lines and installing pavers. After Eric showed me different types of pavers, I selected the pavers that I wanted. However, while Eric was working on the drainage lines, Eric presented an alternative to pavers -- he explained that I had the option of installing stamped concrete and reviewed pros/cons of both stamped concrete and pavers. Eric was always respectful of my wishes, but did not hesitate to advise me of my options. That's what I like about Eric -- I loved that he let me know what my options are, because I don't know everything about patio design, including all the materials that could be used to form a patio. I also wanted to install my parents' natural gas BBQ grill in the island that Eric was building. The cool thing is that Eric and Juan were able to build the BBQ island around the stand-alone BBQ grill. The measurements were perfect! Eric also installed a sink and faucet, a door, and drawers to store BBQ accessories. One of the coolest things that Eric did was install an umbrella holder in the BBQ island -- this is something that I didn't even think of. He also suggested making the island in such a way that bar stools could be placed under the counter so that my friends can talk to me while I am BBQ'ing. Erick returns in about 10 days to seal the concrete, and I can't wait to see the final product and start entertaining my friends and family. I plan on using Eric and his company for Phase 2 of my backyard landscaping, followed by work in my front yard and driveway.
Description of Work: Eric Austin removed my existing concrete patio and BBQ grill; extended the gas line to the middle of my patio so that I could connect my natural gas grill to my gas line; installed and repaired exterior drainage lines; built a BBQ island, installing Rocky Mountain stone veneer around the BBQ; installed a porcelain tile counter, electrical outlet, sink and faucet, drawers, and a door; and poured stamped concrete. Just waiting for 25 days to pass so that Eric can seal the concrete. Can't wait!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Response from EA Construction Driveways-Hardscape-Pavers
Thank You so much for your awesome comments about me, my business and my foreman Juan. We both thoroughly enjoyed working for you and your family. Your project didn't even feel like work for us, but more like we were working in one of our own backyards. You and your family's excitement made each day feel like another fun piece of the puzzle being put together. From the initial consultation and rendering up to the job completion, you have joined a long list of customers which I truly cherish. Your thoughts,ideas and knowledge was impressive and I knew you were one very bright customer who knew what she wanted. I loved how we were able to come up with ideas on how your patio area would look great and put those ideas into play. Every time I would get a text from you stating that you loved what we had completed or were not only happy but it had surpassed your expectations would light up my day with a smile. You don't even know how great that makes us feel to hear that from a customer. Juan and I do this type of work for a living and know how nice it looks, etc.. But, when we get a "hey, that looks great, I love it" or a comment like, "That is better than I imagined it could be" it gives us such a sense of accomplishment and the feeling of being appreciated is beyond the money. You and your family are truly "Top Shelf People" and I look forward to working with you again soon. I can't wait to spray the sealer for you because I know it is going to tie it all together and look FANTASTIC!!!! My foreman and I thank you from the bottom of our hearts, I think Angie's List should have a rating system for members as well. When a service industry vendor has such great customers all the time from a service like Angie's, it sends them home with a smile and makes them excited about the next great customer they will service. Eric Austin Owner, Austin Landscape Construction
EMILY & GERALD W.
04/2013
3.0
hardscaping
 + -1 more
To be fair, Eric offered a decent rendering of one possibility for our space. We just were not motivated to act on his suggestions.
Description of Work: Eric Austin came to our home to give us some ideas for a "problem area" in front of our house. We were unsure what we wanted to do with the space. Eric had some different ideas, most expanded our project more than we wanted.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$149
Response from EA Construction Driveways-Hardscape-Pavers
Thank you both for the review. I am sorry we were not able to work together. It was a pleasure meeting with you both for the design consult. Your job presented a challenge as it was the entry to your home where the issues were and unfortunately due to the nature of the issues more of the front area near the door had to be addressed to rectify the situation. I do wish you both the very best. Thank you so much, Regards, Eric Austin, owner, Austin landscape construction.
Teri W.
04/2013
1.0
hardscaping
 + -1 more
See above. Work was NOT PERFORMED as promised. I received an email from Eric Austin on April 3, 2013 stating that he would have Angie's list refund my money. To date 4-20-2013 he has not done so.
Description of Work: After purchasing a landscape rendering of what my backyard could look like on 3/17/13, I emailed and called Eric to set up an appointment. After a 3 day wait for him to answer me, he called and an appointment was set up, 3/25/13. Eric did not offer any new ideas as to what could be done with my backyard. I had to tell him what I had in mind for the yard. I was looking for some help in doing up the yard so it would not look too boxie. On 4/1/13 I emailed him requesting when I could expect a rendering of the yard. On the evening of 4/1/13 he sent me an email with an attachment for the yard. I could not open up the attachment. The attachment required a certain program to open it. I wrote Eric back and told him this. He then wrote back asking if I had a PC or a MAC. I have a MAC but also have a portable PC and I could not open the attachment with either of them. To date, 4/2/13 I still do not have a rendering. This was a waste of time and money as I'm out $167.00 with nothing to show for it. I would NOT RECOMMEND this service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$167
Response from EA Construction Driveways-Hardscape-Pavers
(member name removed), I am terribly sorry you were not completely satisfied with my company in regards to your coupon from the Big Deal. I thought our meeting went well and I did in fact offer some design ideas for you as well as some additional material options you had not already known about. I feel the design renderings are a great way to visualize a job prior to it being completed and have had nothing to this point but satisfied customers. The renderings do take some time to complete and I have experienced the problem you spoke of with not being able to view them in different formats. I will take your critique to heart and will probably send the renderings in the mail as well as email/fax/message, etc.. Once again, I am truly sorry you were not 100% satisfied and will work with you to rectify the situation fully. Eric Austin, Owner, Austin Landscape Construction
Randall D.
02/2013
5.0
concrete repair, drain pipe, excavators, hardscaping, irrigation systems
 + 3 more
This is the 3rd and most recent project that Eric has completed for me. Again, he did a great job despite a lot of weather interruptions and delays in December 2012. This was a very challenging project that I needed completed within a budget and done within a certain timeframe. He was able to get creative and was able to pull off a VERY large scale concrete pour which was about 25 yards of concrete (2 1/2 concrete trucks) and many concrete finishers. He was able to offer us some insight based on his experience with some successful layout design options. We were thrilled to have the advice and took it. Now, we have a lot of space to design a large pergola for an outdoor dining area, a large patio sitting area where an outdoor fireplace and built-in BBQ will eventually be built, and walkways throughout the remainder of a very large and long backyard. The backyard looks great and we now have the foundation built for some amazing future projects which we expect will be performed by Eric Austin.
Description of Work: Backyard Hardscape Project -Elevation planning -Excess dirt removal/grading -Backyard planning and rendering -Trenching for drain lines, sprinkler lines, and electrical conduit futures -Installation of drain lines, sprinkler lines, and conduit futures -Concrete forming -Ground compacting -Base/gravel install -Mesh -Concrete pour/finishing with diagonal expansion joints troweled into the concrete during finishing -Form removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from EA Construction Driveways-Hardscape-Pavers
Thank You again for all the great comments. Yes, the rain was definitely not behaving on this last project. I always say I am like the post office, "Rain or shine we will be there." Sloshing through the mud connecting pipes, etc. is what you remember most of projects, but at the time you are dreading it. I am so happy for you both on your new baby boy who blessed you with a Holiday season birth. This job had its moments as we both know and I want to thank you again for working with me through them. It is people like you with the understanding of what it really takes to complete a project (outside of the normal: labor, materials and let's get it done) that make me feel comfort in knowing there is more to just a customer/contractor relationship and I am grateful for all your support. There were tight budget guidelines on this job going in and a good deal of things that we wanted to have accomplished. You wanted a bbq, fireplace, two separate patio areas with one of them having a pergola eventually, and a grass area, as well as a walkway and concrete surrounding an existing shed. We were able to setup a base plan which gets all the footwork completed within the budget. This concrete layout with areas specifically set out and prepared ahead of time for the bbq and fireplace as well as the pergola allow for installation as money permits. The electrical, drainage, water, etc.. are now in place for the future items. Rather than piecing out each item and area separately which would have killed the budget. We have allowed for the areas to be used in the interim until which time the bbq, fireplace and pergola, etc.. can be placed without financial burden and stress. Randy and his father (who is extremely energetic and a hands on person) and friends will take on some of the burden to finish the project by completing the grass, plants, etc.. I look forward to seeing the finished project and hope to continue to be a part of it throughout. Thank you both for your thoughts here and for becoming my friends as well. Throughout the projects my parrot Angel (whom I bring by occasionally) has become attached to Randy and his family as well. There was one day I was working and had forgotten I had even brought her because Randy had her most of the day in his home office sitting on his shoulder. I have been truly blessed with all the customers I have met through Angie's List. Members truly are a cut above your standard customer you may receive from many various avenues of inquiry. Sincerely, Eric Austin
Eric Austin did EVERYTHING he said he would do and more. He was very accommodating to our ideas as to how we wanted the ultimate project to look like. He was involved in every step and would make sure that we were happy with the results along the way. He was timely and completed the project in the time frame that he promised he would. He is one of the few trustworthy contractors that I know. This was the 2nd of 3 large hardscape projects that he has completed at my house and have had an excellent experience with all 3. I expect he will be doing another 1 or 2 large projects for me in the near future. Hire this guy.
Description of Work: FRONT YARD Hardscape and Landscape PROJECT -Rendering/proposal -Front Yard Grading -Excess Dirt Removal -Elevation planning -Partition Wall with stone veneer and brick caps -Brick Porch -Brick walkway and steps -low voltage electrical wiring -sprinkler and drain line installation (including roughed in sprinkler and drain layout for back yard) -sod installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from EA Construction Driveways-Hardscape-Pavers
I want to thank you from the bottom of my heart for all the nice comments you placed here for other members to review. A "Thank You" doesn't really go far enough all the time to express appreciation and this is one of those situations. Randy and Kellee knew what they wanted going in on each project so it made my job easier. Their home looks amazing inside and out and that was all their doing before I even showed up. They wanted a stamped concrete driveway to replace the old asphalt. The next project took some planning out as to the layout of the entryway because the home's front door is off center. They were instrumental in helping me to execute a design layout which they liked and was functional as well to make the front yard flow. It turned out great!!! Most homes in the Orange County area and Yorba Linda for that matter are the standard stucco look. Their home has an east coast look to it which I love because I am from the east coast. It really stands out in the neighborhood and the surrounding area. I think their design ideas and mine work well together and the end result looks clean, warm and welcoming. They were expecting their first child during the second project, so it needed to be completed quickly and within a budget and I was happy to make that happen. Sincerely, Eric Austin
Terri Lynn R.
01/2013
5.0
concrete repair, hauling services, hardscaping
 + 1 more
They did a great job! REcommed
Description of Work: Removed a conrete fountain and hauled away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from EA Construction Driveways-Hardscape-Pavers
Thank you so much customer. That was quite a large built-in fountain we took out. You and your mother were a pleasure to work for. Thank you for taking the time to write such a wonderful review. I look forward to helping you with more projects in the future. Eric Austin, Owner, Austin Landscape Construction
STEVE W.
12/2012
5.0
concrete driveways, concrete repair
 + 0 more
He was very prompt and professional, but too pricey for me.
Description of Work: Austin Landscape Construction gave us a quote on doing some concrete work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from EA Construction Driveways-Hardscape-Pavers
Thank you for your comments here on Angie's List. I am sorry I could not provide you with the bid amount you were looking for; However, your property is located far beyond our service area and there would be much higher costs to provide you the service you deserve as we support Orange County areas. Thank You again Sir, Eric Austin, Owner, Austin Landscape Construction
Thomas M.
12/2012
4.0
hardscaping
 + -1 more
He is primary hard scape and we just needed landscape, however he was very nice.
Description of Work: I purchased a big deal for a Complete Landscape/Hardscape Assessment with Design Rendering.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$149
Response from EA Construction Driveways-Hardscape-Pavers
Thank You sir, for your review. I appreciate any and all feedback from Angie's List members. I strive to give the best service possible to all members to ensure their needs and concerns are met. I am sorry I could not do a consult for you as my business is primarily hardscape driven. I am aware you wanted softscape help including plant terminologies, where they should be placed and how they are to be taken care of. Unfortunately, I do not have an extensive knowledge in this field and knew you would be in better hands with another professional with the softscape knowledge for your needs. Thank you again, Eric Austin, Owner, Austin Landscape Construction
Eric Austin was very communicative via email the entire process which made it very easy to discuss all of the terms of the job, the contract, the timeline, the price, insurance, etc. I was very pleased to see him do such a beautiful job in a way that almost seemed effortless. He was very flexible in accommodating my schedule, my timeline, my pay terms, my aesthetic desires. Overall, he did a great job. I had about 6 contractors bid on this job and he was the only one that showed up when he said he would, offered suggestions on the best design ideas, provided me with a rendering of how my house would look with the new driveway (which helped solidify my decision to go with colored/stamped concrete) and was competitively priced. The bottom line is that Eric is a great guy and can be trusted to be a fair and reliable partner in your project. He was transparent from the beginning and I would not hesitate to hire him again for any landscaping/hardscaping projects in the future.
Description of Work: Asphalt driveway was removed, slope was excavated (all material hauled away) and soil compacted. The driveway was widened on both sides by about 18 inches and required concrete cutting for the existing walk way to match up with the new driveway. The new driveway was formed, new base was dropped and 4x4 inch mesh was put in place prior to pouring. Eric Austin was very diligent about getting my approval and acceptance of his ideas and work before moving to the next phase. A new colored concrete driveway was poured light brown and stamped with a dark brown release agent. 28 days after the pour, Austin LC returned as promised and completed the sealing of the driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from EA Construction Driveways-Hardscape-Pavers
WOW!! I am blown away by your recommendation member. I can't say enough to how flattered I feel about your impression of me and how your project went. Thank you very much for the awesome review. I know you were apprehensive in the beginning about who you would hire. I could tell that you were in no mood to be taken for a ride and knew what you wanted. We talked extensively and I reassured you that I was not "that guy" that you had either heard about or had the unfortunate opportunity to work with. I pride myself on being up front and straight forward with my customers. I want the customer to get the most bang for their buck. I don't want to leave them thinking I just blew a lot of money on something I can "learn to love." It does my heart good to hear all these wonderful customer comments and I can't say it enough. We only get good reviews because of the caliber of customers we have. I appreciate all your questions in the beginning member and I am thankful you kept me on my toes; Not only about the work to be completed, but the insurance, other jobs I have done, questions about what type of concrete I would use, what type of reinforcement, etc.. It is easy to become complacent in the contracting field because you know the job you are about to do and you can see it before it happens. This complacent mentality can cause one to forget the customer may or may not know what takes place on the job and how it will look. The customer more than likely has heard of a material or seen photos and they like it, but may not know about the price or work involved. They often have had bad experiences in the past or have heard of stories from friends or loved ones saying "Look out for this" and "Watch out for that." My philosophy is to treat people with the respect I would like to be treated with and help them in any way possible to enjoy the experience rather than dread it. People in this day and age are always working so hard day in and day out trying to live and build a life for themselves and their family. They have enough on their plates and don't need to worry about what someone they have hired is up to, when are they coming to the job, when will they be finished, etc... I try to make it as simple and stress-free as possible. Thank you again members. Your comments mean a great deal to me. It was a pleasure to meet you both as well as your parents down the street. Thank you for the referrals to your friends you have already given me. Thank You again!! My Parrot Angel, whom I brought to the job a few times will miss you and your parents very much. I could tell she probably would have had no problem staying with you guys for good. Take care! Eric Austin, Owner, Austin's Landscape Construction
Jillair R.
01/2012
5.0
concrete driveways, hardscaping
 + 0 more
He was very easy to work with and easy to contact. We loved his ideas and his willingness to give us what we wanted. We also chose him because he has an artistic eye. He did our neighbor's driveway, hardscape, and landscaping, which is beautiful and artistic. They recommended him to us. We are very happy with our finished project! We highly recommend him.
Description of Work: We needed a new driveway as ours was badly cracked and worn. We had received a notice from our Community Assocation that it needed to be repaired or fixed. We wanted a driveway that would last and wouldn't crack. We worked with Eric to get a high quality concrete driveway that won't crack and will last a long time. He also put in the walkway to the front door that was wider than our original one, and a walkway to the side yard. We wanted a sprinkling system put in on one side of the driveway, which before we had to water by hand, and our original sprinkler system automated. Eric did all of this and taught us how to use the automated system and program it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from EA Construction Driveways-Hardscape-Pavers
Thank you so much. I am very thankful for all your kind words. Your ideas about adding extra expansion joints really made your driveway look great, as well as aiding in cracking. We used new "Buckeye" fibers in the mix to help prevent cracking and gave you extra strength concrete with wire mesh reinforcement for best results. I was very happy to see how much you loved the remote control for your sprinkler timer. Now you are not only on an automated system; You can turn on any watering station you want from anywhere inside or outside your home with the remote. Your home now stands out in your community as well as your neighbor's and you won't have to worry about being bothered by your association anymore. A business is not the only part of a job that is worth reviewing. The customer plays a crucial role in how the project will go as well. People often overlook the fact that a customer's attitude, willness to work with and trust in a contractor and overall excitement about the project can greatly increase the job outcome. I have been truly blessed with my customer base and only have the good reviews I have because of my customers. I know that you have decided to join Angie's List as well as your neighbor. I have every confidence that all of the service providers you deal with in the future from the list will keep you happily satisfied with each of your projects. I wish you both the very best and thank you again for the great review. Eric Austin, Owner, Austin Landscape Construction
A stellar construction experience. Austin's Landscape Construction showed up as promised and immediately began the demolition of the existing deck, hardscape and vegetation. They worked diligently for a couple of days removing and hauling the debris to prepare the site for the 1,100 square feet concrete patio. They arrived promptly each day as they systematically constructed the stone landings, stone planter and stone border. They then prepared the forms and poured the concrete on the date originally scheduled for completion and finished it off with a beatifully scored diagonal diamond pattern. We are thrilled with our new patio. We received high quality work from a professional company at an extremely fair price. What more can you ask for?
Description of Work: Austin's Construction Landscape demolished and removed existing deck, hardscape, and vegetation and poured a beautifully scored concrete patio and walkway with stone landings, border and planter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from EA Construction Driveways-Hardscape-Pavers
thank you member for your great comments about our company. We feel truly blessed to have the kind of customers which we have. These are the type of people whom you feel good about working with. They make you feel great about the work you do and you know they enjoyed going through the job with you. We cannot possibly put in words the gratitude we have for the great comments about how we did. Your job was exciting because we knew how much you wanted to enjoy your backyard. Thank you from the very bottom of our hearts. Eric Austin
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Service Categories
Concrete Driveways,
Plumbing
FAQ
EA Construction Driveways-Hardscape-Pavers is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 4:00 PM
EA Construction Driveways-Hardscape-Pavers accepts the following forms of payment: Check
Yes, EA Construction Driveways-Hardscape-Pavers offers free project estimates.
No, EA Construction Driveways-Hardscape-Pavers does not offer eco-friendly accreditations.
No, EA Construction Driveways-Hardscape-Pavers does not offer a senior discount.
No, EA Construction Driveways-Hardscape-Pavers does not offer emergency services.
Yes, EA Construction Driveways-Hardscape-Pavers offers warranties.
EA Construction Driveways-Hardscape-Pavers offers the following services: service plumbing, leaks, clogs, faucets, sewer camera inspection, water main, toilet replacement, sewer main replacement, water heater, tankless water heater
new addition plumbing or new installation plumbing