Great reviews. Started out great then the service kept getting worse. People were rushing through only doing surface work sometimes not even wiping down kitchen counters. Contacted Erika several times and thought it was resolved but today they left my house totally unlocked. All they have to do is push a button and turn the deadbolt but must of been in too much of a hurry to bother. When I got home the door from the house to garage was wide open and front door left unlocked. She said they would clean the fridge once a month and only did that once in the 8 months they were coming. Just my husband and myself so we don't make much of a mess. I always straighten up before they come so there is not a lot to work around. I am very disappointed.
Description of Work: Houscleaner
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$80
jane S.
06/2012
5.0
house cleaning
+ -1 more
They clean every two weeks. If I were a richer person, I'd use their services once a week. Occasionally, I've had guests and need an extra cleaning, and that's easy to arrange.
Description of Work: Of the three cleaning services I've used in Yolo County, this one is by far the best. They're prompt. They're friendly. Between two to five people arrive to clean in a group. They start the moment they enter the house....no time wasted. They're more thorough than any other service I've ever had. The place sparkles after they're gone. They bring their own supplies and equipment, and will clean green if you like.If you make arrangements ahead of time, they will clean windows (extra charge, of course). The owner of the service pays the people who work with her a living wage for Yolo County, something that's important to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Phil C.
03/2012
5.0
house cleaning
+ -1 more
They come in as a team of 4 or 5. They immediately when they enter our home are self directed and initiated. They each go to a particular area of our house and in an hour they are gone. The quickness of the intrusion is minimal and they also do an excellent job of cleaning in the process. We've never had a home cleaning company that arrived in mass like that before but it's very efficient.
Description of Work: Pantoja's Cleaning does cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
PHIL C.
01/2012
5.0
house cleaning
+ -1 more
It went well as usual. For the past eight years, the five workers Pantoja's sends always do a thorough cleaning, and they complete it within the hour which is convenient.
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Service Categories
House Cleaning
FAQ
Pantoja's Cleaning is currently rated 4.3 overall out of 5.
No, Pantoja's Cleaning does not offer free project estimates.
No, Pantoja's Cleaning does not offer eco-friendly accreditations.
No, Pantoja's Cleaning does not offer a senior discount.
No, Pantoja's Cleaning does not offer emergency services.