First, ordering online did not say they could not ship a water heater to my area. Had to check back to find out the order didn't go anywhere. I needed to replace a 40 gallon water heater that failed. They said they could only replace it with a 28 gal. heater and I would have to move an electrical outlet. The only reason they could not supply a 40 gal... which they didn't tell me is because they only have one brand Rheem. I called an electrician, he said he had never heard of having to move an electrical outlet in my situation and recommended another provider. Bottomline, a 40 gallon water heater (top of the line) was installed, I didn't have to move an outlet. The water heater passed permit and I paid $40.00 less than the quote from Home Depot service for a 28 gallon heater.
Description of Work: Replace a water heater.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Charles E.
03/2016
4.0
home improvement stores
+ -1 more
I will continue to use them in the future.
Description of Work: We purchased some exterior lights from them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Timothy R.
12/2014
4.0
doors, garage doors, home improvement stores, hardwood floor
+ 2 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce W.
08/2013
5.0
garage doors, home improvement stores
+ 0 more
I got a good deal on the garage door which was on sale. I had a 10-15% off and I upgraded it to a little bit better garage door because the discount afforded me a better door. I got a good deal on garage door opener. They didn't have a garage door opener and they wanted it stuck so they upgraded me to a next one so they gave a little bit discounts on that. I didn't have any problem with the people. They were on time and did the job and I have no complaints. The quality of the door was what I expected.
Description of Work: I used Home Depot to buy a garage door. They had a local contractor to install the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Bryan A.
06/2013
5.0
hardwood floor, doors
+ 0 more
They showed me all the different door kinds and styles. They worked with me in accordance to my budget. They were knowledgeable.
Description of Work: I went to Home Depot for a door purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Terry D.
03/2013
5.0
home remodeling, home improvement stores
+ 0 more
The old one was beginning to disintegrate and I purchased a new Corian bathroom counter top. Home Depot subcontracted someone to install the new counter top. The entire thing was handled quite well between both Home Depot and the people who installed it.
Description of Work: I had them subcontract on a bathroom counter top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jodee E.
05/2010
1.0
doors
+ -1 more
The Home Depot Installation Services were terrible. I rejected the first door they brought to the house due to dents and scratches in the door that would be visible even after painting. The second time the contractor came to the house, the door was again in poor shape, but I accepted it anyway on account of the time I had lost. Working with the manager at the Woodland store was a joke, he as much said on the phone that well every door can get damaged in transit. Our installer was a bit scary and I was not comfortable being at home alone with him, fortunately, the home was in a high density neighborhood. He removed the old door and frame using only power tools and damaged the stucco on the side of the house, as well as our new tile floor inside the house. This was pure incredulity on his part, as I asked him before he did the floor work if he needed to remove so much tile in order to set the door. Since the door was pre-hung (he didn't even know doors came any other way), he did not have much to do to get the door in the house. However, he did manage to ensure that the door did not properly match the lock when finished and we opted to not even ask for that contractor to return to the house for fear of further damage or personal retribution by the individual. In addition, the screws used for the hinges were not properly seated and had to be finished by another contractor as well. All in all, this was an absolute nightmare and not only was the contractor incompetent, the store managers were completely unable to take the time to understand or even care about the job they were backing. The other issue I had with them is that they made me PRE PAY for all this work!!! I will not ever use Home Depot Installation Services again, not even from a different store. It was clear to me that the company does not care about ensuring quality work as they must bank on individuals only needing one thing to fix.
Description of Work: New front door and frame installation.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,000
S L.
09/2007
4.0
hardwood floor, home improvement stores
+ 0 more
The floors look very nice, I was happy with their work, and their prices were comparable, but a little higher than we expected. They tried to fix some of the damage on the floor. They didn t leave a mess and they vacuumed. I can t tell the difference in color. The quality and workmanship was good and I got my money's worth. They were really busy, so they pushed me back for about a week or so. They are coming over to put in some little transfer strips! I d recommend them.
Description of Work: They added new traditional red wood flooring and repaired old wood that was damaged. They put an oil based coat on it. The old flooring was removed. They worked on my front room, hallway, 2 bedrooms which was a total of 600 square feet. They replaced 300 Square feet and did patch jobs on the other 300 square feet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
AIKYOUNG A.
08/2007
4.0
water heater repair
+ -1 more
They did a good job. They gave me a lifetime warranty and I was pleased with the way that they handled my business. They did not charge a lot for the permit or disposal either. I would recommend them to other people because they were professional and easy to deal with.
Description of Work: They installed a new fifty gallon water heater in our 1700 square foot home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
05/2006
5.0
garage doors
+ -1 more
THE PEOPLE AT HOME DEPOT WERE GREAT. THEY WERE VERY PROFESSIONAL AND DID WONDERFUL WORK. I COULD NOT SAY ONE BAD THING ABOUT HOME DEPOT AND I WOULD RECOMMEND THEM TO EVERYONE.
Description of Work: WE BOUGHT A GARAGE DOOR FROM THEM AND THEY ALSO INSTALLED IT FOR US.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
05/2006
5.0
carpet installation
+ -1 more
I AM VERY HAPPY WITH THEM. I HAVE HAD NO PROBLEMS WITH THIS COMPANY. THEY SHOWED UP ON TIME AND GOT RIGHT TO WORK. THEY WERE VERY POLITE AND COURTEOUS. I HAVE HAD NO PROBLEMS WITH THIS COMPANY.
Description of Work: THEY CUT THE CARPET TO FIT MY ROOM AND THEN INSTALLED IT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
05/2006
5.0
carpet installation
+ -1 more
THEY SHOWED UP ON TIME AND WORKED VERY QUICKLY. THEIR PRICE WAS CHEAPER THAN THEIR COMPETITORS. THEY HAD A LARGE SELECTION OF CARPETS AT THE STORE BUT THEY COULD USE MORE SALES PEOPLE.
Description of Work: THEY PUT NEW CARPET IN THREE BEDROOMS, THE HALL, AND THE FRONT ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
05/2006
5.0
carpet installation
+ -1 more
IT WAS A GOOD EXPERIENCE. THEY HAD A GOOD SELECTION OF COLORS AND DIFFERENT TEXTURES TO CHOOSE FROM. I THOUGHT THAT THEY WERE VERY HELPFUL. I WOULD RECOMMEND THEM TO OTHER PEOPLE.
Description of Work: THEY INSTALLED CARPET IN TWO BEDROOMS IN OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
04/2006
5.0
carpet installation
+ -1 more
I WAS VERY PLEASED WITH HOME DEPOT. THEY WORKED VERY QUICKLY AND THEY WERE EFFICIENT. THEY HAD A LARGE SELECTION OF CARPETS. THEY HELPED ME PICK OUT WHICH CARPETS WOULD BE BEST FOR ME. THEIR PRICE WAS VERY REASONABLE.
Description of Work: THEY INSTALLED CARPET AND PADDING IN THE LIVING ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
BRIAN T.
04/2006
4.0
carpet installation
+ -1 more
THE INSTALLERS DID A GREAT JOB. I DID NOT LIKE THE FACT THAT IT WAS VERY HARD FINDING SOMEONE THAT WAS KNOWLEDGEABLE TO HELP US IN THE STORE. I WILL REHIRE AND RECOMMEND THIS COMPANY IN THE FUTURE BECAUSE THEY DID A GREAT JOB.
Description of Work: THIS COMPANY REMOVED AND INSTALLED CARPET IN MY HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardware & Home Improvement Stores,
Doors,
Hardwood Flooring Sales and Installation,
Garage Doors,
Water Heaters,
Kitchen and Bath Remodeling
FAQ
Home Depot is currently rated 4.3 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.
Home Depot offers the following services: water heaters, garage doors, hardware & home improvement stores, hardwood flooring & carpet sales/installation/refinishing.