Safe and Warm Chimney, LLC

chimney sweep, fireplace company

About us

Certified professional service. Our goal is to provide honest and outstanding service through dedication, hard work, attention to detail, integrity, and always focusing on our customers best interest at hand. We know that the secret to our success has, and will continue to be our satisfied customers. All of our technicians are F.I.R.E. and C.S.I.A. certified.

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 76-100 of 188 reviews

lorenzo b.
02/2019
5.0
Kelly came to my house and serviced my chimney and educated me on how to turn it on and gave me some wonderfull tips on how to beautify the inside of the chimney.Will definitely have Kelly come back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norma R.
02/2019
4.5
Kelly was professional and knowledgeable and fixed our problem in less than 15 minutes. He gave us safety tips and made sure that we understood the workings of our gas fireplace and the proper placement of the ceramic logs. His price was very reasonable and I have already passed his cards on to friends! I highly recommend Safe and Warm Chimney Services and Kelly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Vanessa K.
02/2019
5.0
Kelly was great at explaining the products and choices, and what every step installation would entail in detail, as well as providing safety tips at the end, which I really appreciated. I also feel he gave me a great deal. Thanks, Kelly! I'm loving my glass rock fireplace ... every single day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$700

Maeve M.
02/2019
5.0
Kelly was great with every part of this transaction. Great communication, craftsmanship, work ethics. He was a pleasure to deal with and I truly felt I was getting superior service, did not have to worry about any aspect of it. And he absolutely knows his business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian P.
01/2019
5.0
Kelly was professional and informative. Even educated us on how to properly light a fire in our type of fireplace. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chad P.
01/2019
5.0
Very knowledgeable and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa N.
01/2019
4.0
Excellent, knowledgeable service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$175

Gina M.
12/2018
5.0
Kelly was very knowledgeable and a pleasure to work with. Prices were reasonable as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miles H.
12/2018
5.0
He was very polite. He explained what he was doing and what we should be doing in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Richard (Dick) W.
12/2018
5.0
Kenny is an expert in the truest sense of the word. I received great service and an education as well. Great guy…

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

GRETA L.
11/2018
5.0
Kelly Rowe was very knowledgeable & personable. Very pleased with my experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Delight C.
11/2018
5.0
Very informative and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruthann M.
11/2018
5.0
I would recommend this company anytime. Very interested in doing a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike K.
10/2018
5.0
Prompt service, professional and I am following up with there service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric W.
10/2018
5.0
I would recommend these guys to anyone! They were amazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Gloria P.
10/2018
5.0
Polite and friendly. On time and left e erything clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph Y.
10/2018
5.0
He was great. Knowledgeable, efficient, and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

ROBERT W.
10/2018
5.0
I recently purchased a home in Duarte and hired over half a dozen different contractors for different repairs and renovations; Kelly Rowe of Safe and Warm Chimney Services was the most polite, punctual, and professional of all of them. His credentials are impressive, He works quickly, cleans up after himself, and provides a fair price for his expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Iolanda T.
10/2018
5.0
Very happy with the service; we learned a lot about our fireplace on how to use it to get the best experience out of it! Highly recommended service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry w.
09/2018
5.0
did a great timely job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

paul y.
09/2018
5.0
Everything was perfect, he was professional and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cassie P.
09/2018
5.0
quick response, he was very knowledgeable, they did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adeline H.
09/2018
5.0
Kelly of Safe and Warm was so efficient, in both communication and work, and we couldn’t be more pleased that we found and hired him. He inspected our fireplaces/chimneys, made a variety of recommendations, and completed the work that we chose to do. We would hire him again, gladly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James K.
09/2018
5.0
Kelly did a great job cleaning and inspecting the chimney and he replaced my old rusted chimney cap. He also installed a glass /crystal fireplace flame set. It looks great. Good job all around. He did miss one appointment because of equipment problems, but he came to my door to tell me of the delay -face to face. Recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

lynna d.
09/2018
5.0
Like all the previous reviews, Kelly is a true professional - knowledgeable, timely, efficient, friendly and didn't press or scare you into thinking you needed other services or incur additional charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7244 Kentland Avenue, West Hills, CA 91307

http://safeandwarmchimney.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1010980
Trade License Locale
CA
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

chimney sweep,
fireplace company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Safe and Warm Chimney, LLC accepts the following forms of payment: CreditCard
No, Safe and Warm Chimney, LLC does not offer free project estimates.
No, Safe and Warm Chimney, LLC does not offer eco-friendly accreditations.
No, Safe and Warm Chimney, LLC does not offer a senior discount.
Yes, Safe and Warm Chimney, LLC offers emergency services.
No, Safe and Warm Chimney, LLC does not offer warranties.

Contact information

7244 Kentland Avenue, West Hills, CA 91307

http://safeandwarmchimney.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed