Safe and Warm Chimney, LLC

chimney sweep, fireplace company

About us

Certified professional service. Our goal is to provide honest and outstanding service through dedication, hard work, attention to detail, integrity, and always focusing on our customers best interest at hand. We know that the secret to our success has, and will continue to be our satisfied customers. All of our technicians are F.I.R.E. and C.S.I.A. certified.

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 151-175 of 188 reviews

Shanna G.
12/2016
4.5
He really knows fireplaces. No other chimney sweep said that our damper was not open. He showed me how to use it and how to build a fire properly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Maatt C.
11/2016
5.0
Kelly did a great job for us. He offered appropriate options for what some contractors quoted as an expensive repair. He was fast reasonable and informative. I will definitely use him for all fireplace repairs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Alicia D.
11/2016
5.0
Fast response time, great customer service and extremely thorough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin T.
11/2016
5.0
Great service! Arrived early. Worked hard, was knowledgable, friendly and polite. Even started a fire for us and gave some pointers. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gerrell J.
11/2016
5.0
The gentleman who performed the work was very good and professional. In addition, he also answered all of my questions and provided me with some useful tips regarding chimney and fireplace maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Brittney R.
11/2016
5.0
Great company, honest employees!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rich v.
10/2016
5.0
I was dealt with a gentleman named Kelly. He gave me a complete inspection and cleaning. When he was done he explained what to look for in the future and how to deal with it. This individual was courteous and engaging. I will recommend this company with confidence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Alison F.
10/2016
5.0
Professional, knowledgeable, patient and kind. The work on my fireplace was long overdue and I had many questions (and concerns) for the safety of my home (and family). Mr. Rowe took the time to explain his findings thoroughly and then offered different options for moving forward. Because of his accessment and the nature of his character I could rely on him to give me a truthful response to what was needed. His work was thorough and he found a couple of "danger-areas" at the top of my chimney and proceeded to replace a part (that was damaged due to a chimney fire I didn't even know about). So, finally!, I can have peace of mind on a daily basis this winter as we use our fireplace for warmth in our living room. He also gave me advice on the kind of wood to burn and where to get it. He was a Godsend! We LOVE our fireplace and now we can use it without "fear-of-the-unknown". Thank you Mr. Kelly Rowe!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolina A.
10/2016
5.0
Amazing customer service!!! Very professional. Very grateful to have chosen Safe and Warm Chimney Services. Thank you for your service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg W.
08/2016
5.0
Very knoledgable Clean and promt service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher P.
08/2016
4.0
Very fair price, job well done.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda M.
07/2016
5.0
I thought they were great. I wanted to know if my chimney was safe to burn wood and they put a camera up the inside and found several cracks on the inside that made my Chimney unsafe to burn anything. Knowledge is power.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Meredith M.
07/2016
5.0
Expertise and courtesy, proficient and a pleasure doing business with Kelly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ronald k.
06/2016
5.0
Kelly was great, very informative, about the condition of the chimney,and fun ways the fireplace could be converted into a gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Joel B.
03/2016
5.0
Kelly is professional and courteous. He showed on time and it was immediately obvious that he knew his trade. His prices are competitive. He'll be my go to guy for any future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Christopher M.
03/2016
4.5
Great customer service! I was unsure of this site but as soon as I filled in a few things, I got a call by a technician right away. Was one of the easiest and hassle free experiences. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Bud R.
03/2016
5.0
He's in my permanent address book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Cindi A.
03/2016
5.0
Impressed with customer service and time spent explaining areas of concern and addressing the correct placement of artificial logs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ralph L.
01/2016
5.0
Great and honest person. Good price, was on time and explained all details. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7244 Kentland Avenue, West Hills, CA 91307

http://safeandwarmchimney.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1010980
Trade License Locale
CA
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

chimney sweep,
fireplace company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Safe and Warm Chimney, LLC accepts the following forms of payment: CreditCard
No, Safe and Warm Chimney, LLC does not offer free project estimates.
No, Safe and Warm Chimney, LLC does not offer eco-friendly accreditations.
No, Safe and Warm Chimney, LLC does not offer a senior discount.
Yes, Safe and Warm Chimney, LLC offers emergency services.
No, Safe and Warm Chimney, LLC does not offer warranties.

Contact information

7244 Kentland Avenue, West Hills, CA 91307

http://safeandwarmchimney.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed