Safe and Warm Chimney, LLC

chimney sweep, fireplace company

About us

Certified professional service. Our goal is to provide honest and outstanding service through dedication, hard work, attention to detail, integrity, and always focusing on our customers best interest at hand. We know that the secret to our success has, and will continue to be our satisfied customers. All of our technicians are F.I.R.E. and C.S.I.A. certified.

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 176-188 of 188 reviews

STEPHEN W.
02/2017
5.0
Was prompt. Explained what he was doing and why. One chimney needed no work and he was honest about it. The other I knew needed work and he explained what was needed. He only offered to do and did do services that were needed. He had the equipment to do a neat and clean job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

michelle H.
02/2017
0.5
The tech is very rude. If you ask any questions he won't give you an answer because he thinks you'll fire him and do the project your self. When I asked how much a chimney cleaning was he said his "Services were $175". When he showed up he then told me the $175 was just for an inspection. He took 5 minutes to look and said I didn't need it cleaned. I would not recommend them.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


richard N.
01/2017
5.0
this guy knows his trade, haven't got the final bid, but I like him. Doesn't seem to be trying to sell me repairs I don't need, it's an old home 1928. I'd be surprised if he doesn't do a great job for a reasonable price. richard n..... judgerichie@gmail.com

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy L.
01/2017
5.0
Kelly's expertise was very re-assuring to us. He thoroughly explained every detail and gave us pointers about our fireplace. We had just moved into our house and were not able to turn on the fireplace. He cleaned it up, did an inspection, and showed us what to do. He was able to get it turned on and ready for us to use and enjoy! Thanks Kelly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Sara S.
01/2017
5.0
Kelly is fair, honest and very knowledgeable. It's not often one meets someone with both knowledge and skill. He's a definite recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick B.
01/2017
5.0
Kelly arrived on time, kept the area clean and provided a detailed report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Edina S.
12/2016
5.0
Safe and Warm Chimney Services is an excellent company.. Kelly is an amazing professional. Sincere, reliable and very knowledgeable. This was the first time I used Homeadviser and I am truly impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary W.
12/2016
5.0
Kelly is very honest, professional and friendly. We don't know anything about our fireplace. He said it's clean nothing to fix, went up to the roof, checked the chimney, straightened up the cover checked outside arround the fireplace. He gave me a written note to prove to my tenants that's it's safe and as a new landlord we are rest assured. Kelly you are very reasonable if I can give you 10 stars you'll have it. M. W.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darren G.
12/2016
5.0
Kelly is a total pro!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony M.
12/2016
5.0
Needed major work at this time on my Chimney. Will wait until I can afford to do project. Company was professional and I would strongly recommend to use!
Rating CategoryRating out of 5
Yes, I recommend this pro

steve m.
12/2016
5.0
Very honest service. Did not try to sell me anything I didn't need. Very knowledgeable and helpful regarding future use of the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Mark G.
12/2016
5.0
He was honest and fair, told me my chimneys were fine and did not need cleaning, gave me some good tips, and only charged me for the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shanna G.
12/2016
4.5
He really knows fireplaces. No other chimney sweep said that our damper was not open. He showed me how to use it and how to build a fire properly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Maatt C.
11/2016
5.0
Kelly did a great job for us. He offered appropriate options for what some contractors quoted as an expensive repair. He was fast reasonable and informative. I will definitely use him for all fireplace repairs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Alicia D.
11/2016
5.0
Fast response time, great customer service and extremely thorough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin T.
11/2016
5.0
Great service! Arrived early. Worked hard, was knowledgable, friendly and polite. Even started a fire for us and gave some pointers. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gerrell J.
11/2016
5.0
The gentleman who performed the work was very good and professional. In addition, he also answered all of my questions and provided me with some useful tips regarding chimney and fireplace maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Contact information

7244 Kentland Avenue, West Hills, CA 91307

http://safeandwarmchimney.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1010980
Trade License Locale
CA
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

chimney sweep,
fireplace company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Safe and Warm Chimney, LLC accepts the following forms of payment: CreditCard
No, Safe and Warm Chimney, LLC does not offer free project estimates.
No, Safe and Warm Chimney, LLC does not offer eco-friendly accreditations.
No, Safe and Warm Chimney, LLC does not offer a senior discount.
Yes, Safe and Warm Chimney, LLC offers emergency services.
No, Safe and Warm Chimney, LLC does not offer warranties.

Contact information

7244 Kentland Avenue, West Hills, CA 91307

http://safeandwarmchimney.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed