Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
Mike Pillar and Sons is a family owned and operated business. We have been providing over 40+ years of "old fashioned" & modern hardwood floors to the West Los Angeles, San Fernando Valley and Ventura County areas.
Most of our employees have been with the company for over 20 years. We have a field supervisor Michael Pillar, along with Mike (Owner) who promises the personal attention and service that each customer deserves. You can always call the office as well and speak to Wendy Pillar, who can help answer any questions that you may have.
Business highlights
46 years of trusted experience
Services we offer
Installation of prefinished and custom hardwood flooring. Sand and refinishing existing hardwood floors using dust containment systems that virutally eliminate all of the dust and mess of traditional refinishing services.
We offer several specialties services such as custom staircases, moldings, hand distressing and custom colors.
Description of Work: I use Mike Pillar & Sons Hardwood for flooring sales, installation and repair services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maura M.
08/2016
5.0
hardwood floor
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Valerie R.
02/2016
5.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: Sanded and refinished hardwood floors in my kitchen and great room. Fantastic job! Dust was kept to a minimum and they were very neat. They had taken pictures before they moved the furniture so they put it back exactly where it was. Those 2 rooms flowed into other rooms which I did not need to refinish; they did a great job in matching the color and finding the right spots to start and stop so that the difference between newly sanded and stained surface and the old surface is virtually undetectable. Very professional!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Theresa M.
11/2015
5.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: They refinished my hardwood floors. My only complaint is that in one area where there was a gap, they filled the gap but it has reopened again already. This in in flooring that they installed about 13 years ago. I understand that wood "breathes" but it is bothersome. I would use them again though, they are professional, fast and clean.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
faye T.
10/2015
5.0
hardwood floor
+ -1 more
unknown
Description of Work: great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,300
Sandra C.
04/2015
5.0
hardwood floor
+ -1 more
unknown
Description of Work: A PLACE WE BOUGHT FOR RENTAL NEEDED FLOORING IN KITCHEN AND DINING AREA - WENT WELL, NO PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
Sue M.
04/2014
1.0
hardwood floor
+ -1 more
.
Description of Work: Thank you for the opportunity to tell you my experience with the sales person from Mike Pillar & Sons who came to my home to give me an estimate to screen and re-coat 300 sq.ft. of engineered wood. |I don't pretend to know everything about hardwood floors, and maybe what was suggested could be done. But what was quoted was not what I had requested. I wanted a screening and resurface of 300' of engineered wood. The instructions for this procedure, briefly, are to "clean the floor"; "Abrade the floor"; Apply Polyurethane finish". The salesman walked through the area where the wood floor is installed and told me that they could come in and sand the floor, I could pick the color of the stain, and the floor would be re-stained. I explained that the floor was engineered wood and I did not want it sanded I wanted it resurfaced. The salesman insisted that a full sanding was the only way to go. He and I went around and around.....his response to my explaining that there was only a very, very thin sheet of veneer applied to inferior wood was to explain to me that when they sanded they only sanded to the depth of a business card and I had nothing to be concerned about. I then fetched a plank of the Anderson wood that is installed in my home and showed him that the thickness of the veneer was in fact only the depth of a business card. But he continued to try to convince me to have the floor sanded and re-stained. |Now, either he did not know what he was talking about (which would be inexcusable) or he was more interested in up selling me than providing the service I wanted. If I had let Pillar & Sons come in and sand my floor the veneer would be gone and all I would have left is a floor of plywood that would have been a disaster! The flooring would have been destroyed. The quote I received noted: "the floor may be too thin to sand"! Duh! | |I have had the work done to my satisfaction for significantly less than the $1600.00 Mike Pillar and Sons quoted for the wrong procedure. The service I wanted should have costs between $600 and $800. Quite a difference. I'm sure Mike Pillar and Sons have their side too. I'll be anxiously awaiting a response. |
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from MIKE PILLAR & SONS HARDWOOD
[member name removed], First and foremost, thank you for giving us an honest review of your experience as we are always trying to improve our services. Id like to first start off by saying that there must have been some sort of miscommunication between yourself and I, as I must of thought that a light sanding and 1 coat (recoat) was what you were looking for. I understood that your floors were thin and once I saw the board you showed me I did indeed realize that they were very thin. With that being said, I still must of thought that you wanted to sand and refinish your floors because a recoat would not have provided the results I believed you were looking for. I would never try to up-sell anyone or sell them anything other then what they were looking for. We have been in business since 1979 and you don't stay in business for this long by using those types of sales techniques. To be perfectly honest with you as well, a reocat is much more profitable then a refinish is for us anyways. Much more labor, supplies, and liability when refinishing a floor versus recoating a floor. Lastly, Im glad that at the end of the day you achieved the results you were looking for and I would like to appologize for the mishap. Thank you for your time -Michael
Allison D.
08/2010
5.0
hardwood floor
+ -1 more
Superb
Description of Work: Fabulous workmanship, the floors are gorgeous. Very professional, reliable, friendly, with high grade equipment. I requested to be used as a future reference, they are truly floor experts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Jon & Carol B.
01/2010
4.0
hardwood floor
+ -1 more
They were cooperative.
Description of Work: They put hardwood flooring in the kitchen and refinished our wood floor in the hall, living room and den. They come back every few years to put the polyurethane on the floor.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
RHONDA Z.
09/2006
5.0
hardwood floor
+ -1 more
Great company, would recommend them. Phone calls were answered immediately. Showed up on time (most of the time). Job was done in the time allotted. Workers were respectful.
Description of Work: I had my about 1000 sq feet of my hardwood floors refinished. They were sanded, stained and polyurethaned within 4 days.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,500
07/2005
5.0
hardwood floor
+ -1 more
THEY WERE VERY PROFESSIONAL AND DO EXCELLENT WORK. THEY DO WHAT THEY SAY AND DO THE BEST QUALITY WORK. THEIR WORK ALMOST SPEAKS FOR ITSELF. THE PEOPLE WHO DO THE WORK ARE GOOD, EXCELLENT. THEY ARE HARDWORKING.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
MIKE PILLAR & SONS HARDWOOD is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: 9:00 AM - 2:00 PM
MIKE PILLAR & SONS HARDWOOD accepts the following forms of payment: Check,MasterCard,Visa
Yes, MIKE PILLAR & SONS HARDWOOD offers free project estimates.
Yes, MIKE PILLAR & SONS HARDWOOD offers eco-friendly accreditations.
Yes, MIKE PILLAR & SONS HARDWOOD offers a 5% senior discount.
No, MIKE PILLAR & SONS HARDWOOD does not offer emergency services.
Yes, MIKE PILLAR & SONS HARDWOOD offers warranties.
MIKE PILLAR & SONS HARDWOOD offers the following services: Installation of prefinished and custom hardwood flooring. Sand and refinishing existing hardwood floors using dust containment systems that virutally eliminate all of the dust and mess of traditional refinishing services.
We offer several specialties services such as custom staircases, moldings, hand distressing and custom colors.