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Litefly IT

Computer Repair, Computer Sales, Internet Service,

About us

Litefly IT prides itself on customer service first and foremost. We are a full service Information Technology firm. Litefly IT provides friendly, prompt and professional computer repair, internet connection and troubleshooting, network installation and security services for both residential and business clients. We are experts in wireless networks and can troubleshoot, restore or upgrade your wireless network regardless of your home size or layout. Whether you are a homeowner with an intenet issue or a small to medium business with full turnkey infrastructure needs, Litefly IT can provide you with solutions you'll be satisfied with.

Business highlights

32 years of trusted experience

Services we offer

Litefly Computer Repair will optimize your existing computers and help you get the most out of your investment-residential or business. PC, iPad or Mac, AntiVirus installation and elimination, Internet troubleshooting and internet service upgrades, wireless troubleshooting and installation we do it all, and all our work is guaranteed. We'll help you to protect your data with backup solutions ranging from simple yet reliable home based solutions to corp remote archiving. Please call us today!

Services we don't offer

Litefly IT does not at this time provide Web design or software development services.

Amenities

Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.6
Showing 1-9 of 9 reviews

Robert AND Pat K.
01/2014
3.0
computer repair
  + -1 more
I am buying an Apple Computer. Have spent too much money and TIME.
Description of Work: Having problems with our custom made Lian-Li PC.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$190

Response from Litefly IT
My first service call fixed the client¹s computer issues, and at the conclusion of the visit the customer indicated to me that they were pleased with the results. I worked over 3.5 hours, however the customer was promised a set rate at 2 hours. I honored the 2 hour quote and worked the additional 1.5 hours at no charge to make sure all the problems were solved. Approximately 3 weeks later additional unrelated issues occurred, and I setup an appointment. I let my customer know that there would be no additional charge for the second on site visit. I must apologize for being 25 minutes late on this second visit. I simply did not record the appointment. Guilty as charged. When I finished, the customer let me know that all issues were indeed resolved to their satisfaction. They were happy and smiling when I left. I have never received any rating from my customers other than straight A's. I am very surprised and disappointed that this customer was not pleased with our services. They didn't indicate this during my visit. I reached out to them to try and help, but I never received a callback or return email.

Faye F.
05/2013
5.0
computer repair
  + -1 more
See entire story above.
Description of Work: Called Sam and he came as promised. Worked very, very hard to get my Internet up. Had to call foreign services and talk to them. Although, he ran way over estimated time and cost, stuck to the original price. Then I had another problem and Sam walked me through it over the phone to success without a charge. What a guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Laurens C.
03/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: I used Litefly to handle some networking for me and I have to say Sam is fantastic. His very knowledgable, professional and calm demeanor made him the perfect choice. Furthermore, he was friendly, courteous, gave me options and advised me within my budget. I can highly recommend him and I will definitely call on him in the future should I have more IT needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark W.
12/2012
5.0
computer repair
  + -1 more
It was great all the way through
Description of Work: As a doctor my practice requires a highly skilled IT specialist to provide us with reliable, fail safe and a confidential network. From our patient intake to billing and coding, digital radiography and data archiving, Litefly IT exceeded our expectations. It's rare to find a firm conversant with HIPPA and digital radiography, but Litefly IT makes it all happen. We found their services to be always accessible, knowledgeable and very profession. We appreciate what Litefly has brought to our practice and know our systems are secure and dependable because of their expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jeremy N.
12/2012
5.0
computer repair
  + -1 more
"We?re a rapidly growing research marketing firm with almost 40 employees and Litefly IT built our entire IT infrastructure from the ground up. Cabling, network design, security protocols, servers, and bandwidth, applications and offsite data storage. We deal with Fortune 500 companies almost exclusively, and we demand 24 x 7 reliability. Our systems are complex and our data needs are intense. Litefly IT has built, serviced and maintained our systems to be extremely robust, available and scalable as our firm grows. I recommend Litefly IT without hesitation." Jeremy N, Senior Vice President
Description of Work: Regular IT maintenance, including selection and procurement of two new workstations, installation, networking, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

David R.
12/2012
5.0
computer repair, computer sales, internet service
  + 1 more
We have a small law practice, but it still demands confidentiality and reliability. Everything Litefly IT has provided us with gives us the security and integrity our clients require. We've been with them for a while, and we get great value for the top notch work they do. In turn, we couldn?t do the work we do without this contractor. I highly recommend Litefly IT and computer services.
Description of Work: I’m an attorney and the computer is my number one business tool. Litefly IT has provided our firm with workstations, laptops and networking both wired and wireless. During November Litefly came in and networked 2 new printers, setup our iPhones on our email server, and backed up all our data to the Cloud. They also setup some shared folders so our PC's could talk to our Macs. It didn't take nearly as long as I thought and they also went over all the new equipment and answered all our question. We're very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Deborah G.
12/2012
5.0
computer repair, computer sales, internet service
  + 1 more
Litefly IT continues to be our go to computer and network company. We?re a small production company in the motion picture industry in southern California, and we have to have a reliable computer system and network. We?ve got email servers, client contact systems, design and engineering software and Litefly really takes care of us. They've setup and installed all our equipment, our network and backup systems over the years. Good contractors are out there, and we?ve found one we?ll stick with from here on out. I really reccommend Litefly.
Description of Work: Litefly came out this month to troubleshoot our wireless network. We had a new neighbor move in a couple of weeks ago and our wireless internet has suffered since the first day they moved in. It would work, then get slow, then stop all together. We've used litefly for a couple of years. They came out and found the problem right away. They got rid of the wireless interference and improved the security of our signal in less than 2 hours. It's been very reliable since with no issue whatsoever. We really appreciate how nice these guys are. They care when they come out and it shows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sherry H.
11/2012
5.0
computer repair, computer sales
  + 0 more
I?m not at all computer literate, but our family has become increasingly reliant on the web for so many things. Shopping, keeping in touch with the kids, scheduling for our busy lives. We were referred to Litefly IT and treated with respect. Sam really knows his stuff, his rates are fair and his customer service is great. We even called him on a Sunday when our wireless went out (a tree fell on the antenna) and he took care of it right away. The other computer guys we used just wanted to rush thru and get out, but Sam explained what he did and why. It?s rare and we really appreciate it!
Description of Work: My husband and I needed help with 2 computer jobs. We both got iPads and the same week our internet provider changed coverage and we had to get our home network going. Litefly came in an recommended a new internet provider. We got that arranged then they returned and made our whole house wireless. My PC and my Mac can talk to each other now and we even have printing from our iPads. Litefly showed us how to download books as well. After they got our wireless setup they made sure our PC was up to date on it's virus protection and installed a new switch to get our wireless signal out to the garage where my husband works. They did everything in less than a day an it all works great. We got estimates from a couple of computer guys and we're very happy with what Litefly did for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Deborah G.
11/2012
5.0
computer repair
  + -1 more
I've used Litefly on a number of occasions. They are always punctual and courteous. His fee was extremely reasonable and he followed up with us which none of the other computer guys did. Great work and we wouldn?t hesitate to recommend him to our other friends in business or their families.
Description of Work: I run a small home business on a tight budget. The first time I used Litefly a friend recommended them to me when my old Dell finally bit the dust. Sam with Litefly came in and recommended a replacement workstation, installed it and moved over all my data and programs and even hooked up a new printer for us. I was suprised at how organized they were and the fact that they cleaned the work area so carefully. I'm very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

    Contact information

    19730 Ventura Blvd, Woodland Hills, CA 91364

    www.litefly.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Internet Service,
    Computer Training

    FAQ

    Litefly IT is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Litefly IT accepts the following forms of payment: Check
    No, Litefly IT does not offer free project estimates.
    Yes, Litefly IT offers eco-friendly accreditations.
    No, Litefly IT does not offer a senior discount.
    No, Litefly IT does not offer emergency services.
    No, Litefly IT does not offer warranties.
    Litefly IT offers the following services: Litefly Computer Repair will optimize your existing computers and help you get the most out of your investment-residential or business. PC, iPad or Mac, AntiVirus installation and elimination, Internet troubleshooting and internet service upgrades, wireless troubleshooting and installation we do it all, and all our work is guaranteed. We'll help you to protect your data with backup solutions ranging from simple yet reliable home based solutions to corp remote archiving. Please call us today!
    Litefly IT does not at this time provide Web design or software development services.

    Contact information

    19730 Ventura Blvd, Woodland Hills, CA 91364

    www.litefly.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM