Leo's Holland Floor Maintenance family owned/operated over 49years. ***Owner at every job***. Licensed - Bonded – Insured. A+ rating with BBB. Certified green products. Please take a moment to browse through our site to learn more about our company and the services that we can provide you. If you have any questions or comments, please feel free to contact us. We look forward to hearing from you soon. Award winning.
The job went great. Eric and his men were very professional and courteous. They were knowledgeable and made sure we knew what they were doing and why. They also took the time to explain the best way for us to care for the bathroom tiles going forward.
Description of Work: Our bathroom tiles were needing a good cleaning including the shower. Eric and his team came in and were very professional. The job took them about 2 hours from the moment they showed up. They explained the entire process and brought me in throughout to explain and demonstrate how they were working. They cleaned and polished the tile...and at the end put a seal on the entire job. At the end, the bathroom looked new again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Leo's Holland Floor Maintenance
As a family owned and operated business, we know our personal reputation is on the line for each and every customer we do business with so your feedback and comments are a vital part of our continued growth and success. For that we are most grateful. Thank You again for your support. Eric - Owner
This company did an absolutely amazing job. I have found myself talking to family and friends all week about the difference between doing business with a family owned business vs a large company--and it is night and day. Owner Eric and his fabulous crew show up when they say they will and it is a pleasure to have them in your home. They've been in business some 40 odd years and most of the people who work for them have exceedingly long tenure. I've lived in my house for 10 years and in that time the floors have never been professionally cleaned/polished. The grout in particular was quite dirty and my beautiful marble floors (from years of cleaning it incorrectly) were quite streaky. They cleaned the grout on the tile floors on their hands and knees with wire tooth brushes! When they were done, the marble and tile looked unbelievable. The tile in the master bath looked better than the day I moved into the house when it was brand new! In the past when I've had my carpets cleaned by one of the large commercial companies the high traffic areas never came clean. When I pointed this out to the technician, their response typically was "Do you want us to go over it?" Leo's team pre-treats everything and they don't stop cleaning until the carpet is actually clean--every square inch of it. Even the high traffic areas in my house look fabulous. You may think that $2500 is high but I have to point out the concept of "worth what paid for". These people cleaned EVERYTHING in my house for this price. As mentioned above, carpets, all floor surfaces, upholstery, granite and stone countertops in a very large house. There were 4 of them and they worked tirelessly for an entire day. They actually did more than what I asked them to do for the price quoted. I cannot say enough about Leo's Holland Floor Maintenance. I will definitely use them again and will recommend them (already have) to anyone who needs this kind of service. Thanks a million Leo!
Description of Work: I have a large home. It is 4600 sq. feet. Leo and team cleaned my marble (travertine) entry, tile floors in the bathrooms, kitchen, laundry room. All of my countertops throughout the house are either granite or stone and they cleaned all of those as well. They cleaned 2 sofas, 2 chaise lounges, 2 over-stuffed chairs and a leather recliner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Leo's Holland Floor Maintenance
"Thank You, Thank You, Thank You for your fantastic review!" My father always told me, “You need to be straight forward with your customer. You need to tell them what you can and cannot do. Customers don’t like surprises.” As the owner, I give the estimate, I do the work alongside my crew and I’m at every job. One man has been with me 27yrs, and the other men 10+ yrs. I don’t know what I would do without them. Eric – Owner
Eric, the owner, was on-site for the cleaning (as he says he always is) and oversaw all aspects of the job. He is very detail-oriented and very thorough on the cleaning. His crew was friendly and courteous and they did a fantastic job! Carpets and 3 rugs look great! My parents live nearby and they brought 3 dining room chairs for him to clean and he did it for free! He also polished our granite countertops for free as well as our bathroom tile floor in 3 bathrooms! What value and customer service! The job took about 4 hours and was a very pleasant experience. I was nervous about cleaning my area rugs on the wood floor due to the water, but the wood floors were totally dry and unharmed after the cleaning. I would absolutely call Eric again knowing how attentive he his to the customers needs and worries. And they are very respectful of the house, putting bumpers on corners so the hoses don't scratch walls as they work, and wiping up any water on the hard flooring. Great job!!
Description of Work: We had our carpets cleaned, 3 large rugs cleaned, dining room chairs and couch upholstery cleaned. As a free bonus, they also polished our kitchen granite countertops and cleaned sealed bathroom tile floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Leo's Holland Floor Maintenance
I can’t thank you enough. Thanks so much for sending such kind and enthusiastic comments, we certainly appreciate hearing them. We work really hard to make our customers happiness a number one priority, so to hear your complements means more than you can imagine. I really appreciate you acknowledging our continuous efforts. Please gladly accept my sincere & heartfelt “thank you” for taking the time to compliment our work. I’m forever grateful. This is a great way to begin a new work week. Thanks so much, again. Eric - Owner
Mary C.
01/2013
5.0
floor cleaning
+ -1 more
I was going to be coming in for a visit with my parents and knew their floors were in desperate need of a good cleaning. I contacted the company before my travels and told them about when I was considering having the floors done. They asked me to call when I got in to town which I did. Eric came out the same day for an estimate and couldn't have been nicer. He talked me into cleaning two additional floors for only a small increase in the fee and I am sure glad he did. I was happy that they reserved my date and time for cleaning even before I got into town. Now, that was great! When the team arrived they got right to work and finished in no time. The floors look amazing, especially the kitchen that he convinced me to have them clean and promised if I didn't like it, I didn't have to pay. My parents were out of town when the floors were done and were overjoyed when they saw them. Thank you for helping me to make my parents happy. You run a first rate business.
Description of Work: First rate service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Leo's Holland Floor Maintenance
I appreciate the wonderful review. I’m really proud of it. I mentioned it to the “boys” and they feel the same way I do. It’s all about Team Work! Thanks again! Eric - Owner
Diana G.
01/2013
5.0
floor cleaning
+ -1 more
Eric and his workers were terrific. I thought I might have to replace my hardwood floors, but after using Leo's Hardwood Floor Co, I don't need to. He did exactly what he said he would do. The company was on-time and finished as they said they would. I would recommend them and use them again without hesitation.
Description of Work: Re-conditioned, cleaned and sealed hardwood floors.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,200
Response from Leo's Holland Floor Maintenance
Thank you, my father always told me, “It’s your reputation that’s most important.” Eric Owner
Mark K.
01/2013
5.0
floor cleaning, hardwood floor
+ 0 more
Perfect. They called ahead to give me an hour's notice. Eric, the owner, always comes and worked side by side. They take VERY good care of the house. No suprises. Looks AMAZING. last year's stain lasted longer than he projected. I will always use this company!
Description of Work: I used Eric, owner of Leo's and his great team last hear to stain my hardwood flooring and brought them back this year for normal yearly maintenance. This includes them taking out my furniture and replacing it when they're done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Leo's Holland Floor Maintenance
Thank you so much we love to hear that our clients are happy with the results of the hard work my men put in. As always, we are fair and honest with every customer. At the end of the day, your "reputation" and hard-work are most important. Eric, Owner
Chad L.
01/2013
5.0
ceramic tile
+ -1 more
We called to schedule and he was very prompt in getting back with me. He was very nice and clarified that the Big Deal covered ceramic tile and couldn’t be used for travertine or natural stone. We’ll probably have him come out to give us a quote to do our tile any way after our positive interactions.
Description of Work: I purchased a Big Deal for "50% Off Tile and Grout Cleaning & Sealing."
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Leo's Holland Floor Maintenance
We strive to accommodate every client who contacts my company. I always try to guide each potential customer to do what's best based on the job that needs to be preformed. As always, I'm available to answer all questions. Thank you. Eric - Owner
Casey L.
01/2013
5.0
carpet cleaners
+ -1 more
Went great! Carpet looked new!
Description of Work: I had them clean all the carpet in my 2,000 square foot house. He even cleaned the rugs for free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Leo's Holland Floor Maintenance
Thank you for taking the time to write a review. We strive for excellence! Reviews are an extra motivation to continue costumer satisfaction. Thank you, Eric - Owner
jp O.
12/2012
5.0
ceramic tile, floor cleaning
+ 0 more
wondeful, have recommended them to others
Description of Work: steam cleaned kitchen floor, did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Leo's Holland Floor Maintenance
Thank you for giving myself and my company the opportunity to serve you. Your business is appreciated. Eric -Owner
Lynne B.
12/2012
5.0
floor cleaning, pressure washing
+ 0 more
I got Leo's Holland Floor Maintenance from Angie's list, where they received five million - it seemed - great reviews. What I read from others was my own experience. Eric and his crew arrived on time, went overboard to help me finish preparing my home and garage for their cleaning work, and then did a wonderful, professional job. Because this is a family-owned company, with crew members who have worked with them for many years, I felt at ease leaving them to it for hours as I attended to other things elsewhere in town. Some of the extra effort I especially appreciated was their moving my refrigerator to clean and polish underneath, moving my washer and dryer out so that garage area would get cleaned too; making the effort to scrape up old, icky linoleum floor tiles that were stuck to the garage floor, sticking around to help me put back everything in house and garage and then generously pressure-washing so many other areas of my property. When they were done, I felt it was worth every penny I paid. I I recommend them. Somewhere in here I wanted to mention the pride Eric takes in his work. At one point, he didn't want me to see the kitchen floor yet, because it had come out so well he wanted me to experience the full effect after the sealer was on. People had lived on that floor for more than 20 years and the difference, especially in the kitchen, was huge.
Description of Work: Eric and his crew cleaned and polished five rooms of Saltillo tile in my house, including scrubbing the grout between tiles. They also cleaned my garage, sweeping out the dirt and cobwebs on two levels and the walls, removing some old linoleum tiles in one corner, then cleaned the walls and pressure-washed and sealed the garage floor. Before and after, they helped me move the big furniture in the house and empty the garage of all, including washer and dryer. After their job was finished, and all was moved back into place in my house and garage, Eric and his crew pressure-washed my concrete patio, driveway and brick walkway and also flattened my many moving boxes so they could fit into the recyclable trash barrel. Wow!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Leo's Holland Floor Maintenance
I have three wonderful employees who work very hard. One has been employed 27 years, another 16 years and the other 11 years. I'm very blessed to have such a wonderful crew by my side. Without dedicated employees I would not have a successful family-owned business. Thank you again, Eric - Owner
Patricia O.
12/2012
5.0
floor cleaning, marble & granite
+ 0 more
Eric and his crew showed up exactly as promised, on time and ready to go to work. The job took 3-1/2 - 4 hours; the crew moved every item that could be moved and even got completely under the beds. In addition to the wood floor, they polished the tile floors in my bathrooms and thoroughly cleaned the grout, which had not been discussed when the job was quoted. Eric "threw this in" and included it in the overall price. In addition, they cleaned, polished and buffed my granite countertops in the kitchen at no extra charge. This included taking everything off the counters. I could not have been more satisfied with the job and certainly would not hesitate to recommend this company. As an aside, Eric stayed on the job the entire time and worked right along with his men. That impressed me!
Description of Work: I have hardwood floors throughout my 2-story condo; the floors are 5 years old and had never been given a thorough cleaning and polishing. I found Leo's ad in Angie's List magazine and called. After chatting with Eric, when he explained what the job would entail, how much it would cost and how soon my job could be done, the appointment was scheduled.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Leo's Holland Floor Maintenance
Thank you so much we love to hear that our clients are happy with the results of the hard work my men put in. As always, we are fair and honest with every customer. At the end of the day, your "reputation" and hard-work are most important. Eric, Owner
Julia O.
12/2012
5.0
ceramic tile, upholstery cleaning
+ 0 more
Eric called to say was running a little late, which I appreciated. He arrived within 30 minutes of original start time and his crew got to work. Both sofas were taken outside and were throughly cleaned, and excess mositure vacumned out. I was a little suprised by this, but happy that they were not inside with moisture getting on my newly installed hardwood flooring. The sofas have loose cushions, so both the top and the bottom were cleaned. After the cleaning process, scotchguard was applied to the fabric and the sofas were put on blocks-so no moisture could get on the flooring. I thought I might have to replace the sofas, because they were so grimy-but they came out clean and fresh. Eric said it would take about 4 hours for the fabric to dry, but it took much longer-really closer to 24 hours for me to feel confident that no moisture was trapped in the cushions. Power equipment was used to scrub and clean the tile in the entry way and the kitchen. All tile looks clean and bright, and a sealer was applied to keep the grout from absorbing moisture and dirt. As an "extra" Eric cleaned the tile in my bathroom at no extra charge. It was thoroughly cleaned, and looks great. I think the price was very fair for the amount of tile and the number of sofas involved. Overall I am very happy with the work done and would recommend this service.
Description of Work: Cleaned 75"and 56" upholstered sofas. Cleaned & sealed tile entry way, tile kitchen floor and tile counter tops, and bathroom tile floor and vanity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Leo's Holland Floor Maintenance
Thank you. We try very hard and it makes everyone, especially I, feel great when customers, like yourself, share their positive thoughts on the experience they had with my company. Thank You, Eric – Owner
Kat C.
11/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Smoothly. Early arrival, got my $$ worth and more. As written above - it was a wonderful experience.
Description of Work: ERIC owns and hands-on runs his Company like a champion. I was immediately put at ease by the way everyone in his unit marched in, did their respective duties, and were careful, gracious, and thorough. There are alot of good bargains out there in this tough economy. But if you're cleaning your home, carpets, upholstery and such to ensure you have a clean, healthful, happy environment handled with precision and care... spending the extra 100.00 to ensure everything is guaranteed, done over 3 x to ensure healthfulness and spotless work, and overseen by someone who truly values Customer Service and quality,... don't fall for discounted services by folk who are 'just doing their job'. Choose ERIC and his wonderful work. Kathryn C, Sherman Oaks CA
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Leo's Holland Floor Maintenance
I can’t thank you enough. Thanks so much for sending such kind and enthusiastic comments, we certainly appreciate hearing them. We work really hard to make our customers happiness a number one priority, so to hear your complements means more than you can imagine. I really appreciate you acknowledging our continuous efforts. Please gladly accept my sincere & heartfelt “thank you” for taking the time to compliment our work. I’m forever grateful. Eric, owner
Joyce P.
11/2012
5.0
carpet cleaners
+ -1 more
I called Leo's Holland Floor Maint. for an estimate on carpet cleaning, giving Eric the approximate square footage which needed cleaning, informing him no furniture was to be moved. He estimated the cost to be in the range of $500 to $700, based on the information over the phone. He made it clear the higher range was unlikely and was given "just in case" they were faced with an unexpected problem. An appointment for cleaning was made at that time for Nov. 13. He and his workers were on time (actually a bit early--how often does that happen?) He looked at the areas which needed cleaning and gave the $550 estimate. Eric over-saw all the work. He also took us out to the van to show us their equipment and explained what everything did. They took great care in protecting our furniture and woodwork, placing large wrap-around protectors at all corners. They were in and out in about two hours. Eric informed us it would take approx. 24 hours for the carpeting to dry. They are very professional, polite/courteous. My family and I couldn't be happier; we will definitely use them again.
Description of Work: Cleaned, pre-spotted & scotch guarded the carpeting in the living room, dining room, family room, one bedroom and two hallways; a large area rug was also cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Leo's Holland Floor Maintenance
Thank You. Your business is greatly appreciated and I take pride in hearing that you were pleased with the results. Eric - Owner
quality of their work is excellent....in fact, above the call of duty. Service included cleaning of granite counter top and outside grill for an hour at no additional charge!
Description of Work: cleaned tile floor, granite counter top, backsplash and outside cooking grill. Grill was cleaned using high pressure steam and good old fashioned "elbow grease".
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Response from Leo's Holland Floor Maintenance
Your business is greatly appreciated. I just want to personally thank you for your kind remarks. Thank You, Eric - Owner
Catherine L.
11/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
This is a big house and it still has its original WHITE carpeting. I would never have chosen white, personally, and with two kids and two dogs it's been a nightmare to keep clean. And now, many years later, the carpet has taken a beating, been stained and trampled and cleaned by others who did at best a mediocre job. I had given up on ever being happy with the way it looked and decided I'd just have to tough it out until I could afford to re-carpet. And then I found Leo on Angie's List. He is, far and away, the BEST I have ever seen and I've seen quite a few different cleaners over the years. Leo had his crew in promptly, they worked quickly and quietly, and did the best job I've ever seen. I can't believe how good the carpet looks. It actually looks new. Just amazing. I couldn't be happier. They also buffed and polished my granite counters and they now sparkle! Plus, not only is Leo a delightful, charming person, but his crew is too. Professional, thorough, efficient - I could see they really took pride in their work. And they should because their work is top notch. I just can't recommend Leo's Holland Floor maintenance highly enough. I'll never go to anyone else.
Description of Work: Leo's crew did the carpeting throughout the house. They also buffed and polished my granite counters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from Leo's Holland Floor Maintenance
I want to express my appreciation for your thoughts, especially that you acknowledge our effort. In the end it’s your satisfaction that allows me to continue to do what I love to do, so when I read that our hard work doesn’t go unnoticed, it truly means a lot and I can’t thank you enough. Thank you, Eric-owner
They were prompt and they came and gave an estimate before doing the work, they stuck to the estimate at all times of the project. I was very pleased with the quality of the work.
Description of Work: They came over to clean the carpet in 2 rooms, they cleaned the upholstery on 3 couches, 4 chairs, 1 ottoman and my cleaned my kitchen floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Leo's Holland Floor Maintenance
Thank you for sharing the positive experience you had with my company. But most important, thanks for choosing us to be the ones to serve you. I appreciate the opportunity and look forward to serving you in the future. *Happy Holidays* Eric - Owner
ELLIE B.
10/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
I love Eric and his crew! I have been welcoming Eric into my home for years because his company provides the best work. He is honest, dependable and a nice person. This is a family owned business. Eric's mother does the scheduling, Eric does every estimate personally and he is present at every job. His crew has been with him for 25 years. This time Eric and his team cleaned the carpets in my large master bedroom, a very big walk-in closet, and the hallway to the bedroom. They also cleaned the carpeted stairs to the lower level and the badly stained carpeting in a guest room (stains gone). In addition, they cleaned and polished the wood parquet floor in my large living room. The living room floor hadn't been done in years and now they look fabulous. I put Eric's company on Angie's List because he deserves to have clients who understand and appreciate his quality of service. I think Angie's List is a dependable resource and the people who use it will find Eric and be happy they did.
Description of Work: Cleaned carpeting in my large master bedroom, walk-in closet, hallway, stairs, and a guest room with bad spots. Cleaned and polished wood parquet floor in large living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Leo's Holland Floor Maintenance
Thank you very much for taking the time to write this review and as always, allowing us into your home. I enjoy building relationships with my clients and continuing to provide a service for them. I understand that there are thousands of other carpet/floor maintenance companies in the area and I appreciate the fact that we continue to keep such fantastic and loyal clients. I look forward to our next visit. Thank you, Eric-owner
Andy B.
10/2012
5.0
floor cleaning
+ -1 more
if business conducted themselves as Leo's maintenance would be a breeze!
Description of Work: clean and seal outside tile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Leo's Holland Floor Maintenance
Thank you for taking the time to write this review. I hope to have the opportunity to do business with you again in the future. Thank you, Eric-owner
Kim T.
10/2012
5.0
carpet cleaners, ceramic tile, marble & granite
+ 1 more
It was fantastic. Eric and his team arrived right on time. We went over everything they would be doing throughout the house. We had not originally discussed having the grout cleaned but after Eric showed me their process, I was very impressed and opted to have all my floor grout cleaned as well. The finished carpet, floor grout, and granite counter-tops look amazing. My floors seriously look like new. The team Eric uses are very professional, accommodating, neat and efficient. Eric went around the house cleaning additional items which had not been discussed, at no additional charge. I will definitely use them again and I highly recommend Leo's Holland's Maintenance to anyone looking to have this type of work done. First class company!
Description of Work: Leo's Holland Maintenance cleaned my carpet, cleaned and sealed the ceramic floor grout and they cleaned, polished and sealed my granite counter-tops. Our home is approximately 3,000 sq. ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Leo's Holland Floor Maintenance
Thank you so much for the review. It’s great to hear that the work we did on your home went well and you were very satisfied with the final outcome. We do take pride in our work and making sure each task is done thoroughly. I do look forward to working with you in the future. Thank you, Eric-owner
Roopinder C.
10/2012
5.0
carpet cleaners, floor cleaning, marble & granite
+ 1 more
I am EXTREMELY happy with all aspects of their work: 1. Service 2. Quality 3. Customer Service 4. Price 5. Value!! Eric was the first person, out of three, I called to get a quote. The second quote was an extreme 'low-ball'. The third quote was comparable in price. HOWEVER, though Eric's starting quote was higher he was including A LOT OF EXTRA'S....which the third person simply couldn't even perform. Eric and his team cleaned all the tile floors and the grout, all the granite counters in the whole house, cleaned and mopped all wooden floors. Eric was reasonable and easy to work with. After a quick price discussion we finalized the contract. His price was only nominally higher...BUT HE WAS DEFINITELY A BETTER VALUE AND HIS TEAM DID A GREAT JOB!! Also, his team had missed an inconspicuous closet on the first floor. I called soon after they left at the end of the day and received a prompt call back. They scheduled me for another time. When his team returned, not only did they complete the closet, they touched-up a really bad spot in a bedroom and the stairs. They must have spent and extra 30 minutes after the closet cleaning!! VERY HAPPY WITH THEIR SERVICE!!
Description of Work: I had requested for carpet cleaning in my home. Most of the down stairs floor was Wood or Tile. Majority of the 2nd floor was carpeted. I ended up having all floors done (1st and 2nd story).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from Leo's Holland Floor Maintenance
We appreciate the opportunity to come into your home as well as this review you have posted. A Page of Happiness Nomination is a very high honor and we thank you for that. I do apologize for missing the closet, but I am very glad you allowed us to come out and finish everything up for you. We only hope that you call us again in the future if you ever need any carpet/floor maintenance. Thank you again. Eric-owner
David W.
10/2012
1.0
ceramic tile, upholstery cleaning
+ 0 more
Called about having sofa cleaned as well as bathroom ceramic floor tile. Even though they advertise that they service Ventura, they considered our job too small to bother with the drive. And the price they quoted was way high (had to make up for the drive, they said). Will not consider using them for anything in the future, even with their superior rating on Angie's List. They came across as snobs. Found someone else (Pac Pro Clean - Scott Bland - Agoura Hills) willing to live up to his advertising and travel to Ventura (even for a fairly small job). Scott knows how to build customer loyalty. Apparently, Leo's is too big/successful to care about the little guy anymore.
Description of Work: No service performed. Called for sofa and ceramic tile cleaning, but they did not want our business (too small a job).
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Leo's Holland Floor Maintenance
I do apologize for any inconvenience I may have caused you. I must admit, I was surprised to see this review for my last conversation with you was a pleasant one. We strive to offer the best customer service for all our clients and potential clients, and I am very upfront and truthful prior to taking any job. We do have a policy of a minimum job rate to travel outside certain areas. When you mentioned you would like us to come out and do some upholstery cleaning as well as his bathroom floor, although we were happy to hear from you, our minimum price was much higher than the job you were asking for. Instead of overcharging you, I apologized for the inconvenience and explained our policy. I also went as far as to explain the details of the job and what you could expect to pay. After the conversation, you thanked me and we went on with our day. We really didn’t mean to disappoint you or any client for that matter. We are glad that you were able to get your work completed. As for us, we will continue to do our best to serve our clients the best we can. Thank you. Eric, owner
Jack W.
10/2012
5.0
carpet cleaners, marble & granite
+ 0 more
Eric and his crew came on time, were very efficient, and friendly. Eric listened to our requirements and performed over our expectations. For example, Eric was able to get dirt out of our carpets that a previous cleaning by another party was unable to accomplish, after sealing our kitchen granite Eric asked if there was other areas that we would like done, and left us with some granite polish to apply in the future. We will definitely use Eric for our future carpet cleaning needs.
Description of Work: Cleaned carpets in 4 bedrooms and closets. Sealed & polished granite counter tops both inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Leo's Holland Floor Maintenance
Thank you so much for this review. We are so glad to hear that our service exceeded all your expectations. We do our best to make sure that every job/opportunity we have with our clients is a pleasant one and we leave each home satisfied with our work. Thank you for allowing us into your home. I hope that you call us again in the future. Thank you, Eric-owner
Sue A.
10/2012
5.0
ceramic tile, floor cleaning
+ 0 more
They were punctual, thorough, friendly, and fast. In addition, they cleaned and sealed my Silestone countertops for no extra charge.
Description of Work: Cleaned our ceramic tile floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Leo's Holland Floor Maintenance
Thank you so much for taking the time to write this review. We hope to come out to your home again in the future. -Eric, owner
They were extremely professional. The owner Leo, not only came to estimate the job, but he supervised the crew. They moved all of the furniture and then did numerous "extras" that were not included in the original estimate, and did them gratis. I would not hesitate to use their services again or to recommend them to others. They were a pleasure to deal with.
Description of Work: They cleaned and sealed our kitchen floor, cleaned the carpet on the stairs, cleaned the carpet in one bedroom, cleaned assorted rugs and throw rugs, and cleaned furniture and chair upholstery.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Leo's Holland Floor Maintenance
Thank you for the recommendation and taking the time to leave this review. It was a great pleasure working with you and hope that we do hear from you again. -Eric, owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Floor Cleaning and Waxing,
Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Marble and Granite,
Pressure Washing
FAQ
Leo's Holland Floor Maintenance is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Leo's Holland Floor Maintenance accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Leo's Holland Floor Maintenance offers free project estimates.
Yes, Leo's Holland Floor Maintenance offers eco-friendly accreditations.
Yes, Leo's Holland Floor Maintenance offers a 15% senior discount.
Yes, Leo's Holland Floor Maintenance offers emergency services.
No, Leo's Holland Floor Maintenance does not offer warranties.