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Jeff does not pay any attention to detail. He built stairs leading up to my composite deck and did a horrible job of nailing the wood making my stairs look like they are filled with white holes. Instead of drilling to the surface so you have a nice smooth appearance. He drilled them way too far down exposing the composite material underneath the finished surface so it looked like a sea of white dots on my beautiful warm rosewood stairs. It still is horrible even though he eventually came back complaining to my husband he has never had to return to a job in 20 years!!. What a joke that remark is considering the job he did. He did raise some screws but then decided to add additional screws in the worst of all places 1 inch from my existing screws further making my stairs look horrible. He was only here to put screws in the empty holes that he originally missed and to raise all of the screws so the stairs looked smooth and uniform like my deck . He fixed some and then made others worse still leaving me with holes with no screws because he apparently misjudged where to drill and then removed them and just left holes in my composite decking material. when I pointed out in extreme frustration that he added screws misplaced in the center of my stairs 1 inch from the original screws and he should not have, it looked horrible, further ruining the appearance of my new stairs he suddenly grabbed his stuff and stormed off the job!! He had not finished adjusting the screws and still leaving me with multiple holes in my stairwell. Oh, I should also mention he gave me a price and I decided to hire him and told the other bidders that I had hired someone else. Then he called me back and said he priced the wood wrong and it would be another $500!!. I was quite shocked at this but I had already told the others I had picked someone and thought he sounded like he could do the job. So I accepted his explanation and still decided to hire him. I will say the design of the stairs he did follow well, but he ruined them with his finish work. The wood is now damaged in many places, my only choice is to repurchase everything and have the wood replaced. I was hoping to add photos so you could see his work but it appears that there is no way to do this.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
1.0
$4,300
Fred C.
03/2021
5.0
Jeff is a craftsman. He and his team were very tidy and were promptly on-site every morning. The finished product is amazing. We will be using Finley Construction again.
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Service Categories
deck cleaner
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Yes, Finley Construction offers free project estimates.
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No, Finley Construction does not offer a senior discount.
No, Finley Construction does not offer emergency services.
No, Finley Construction does not offer warranties.