Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Laura V.
02/2010
pool cleaners
+ -1 moreTERRIBLE!!! WORSE THAN WHEN WE STARTED WITH HIM!!! He also bangs on the door, repeatedly rings the doorbell, and calls all phones until he gets paid, which he expects IMMEDIATELY, even before the work is through. He has NEVER actually completed anything properly, and we only gave him money to make him GO AWAY!!!
Description of Work: Hired before Thanksgiving (Nov 2009) to repair spa. Destroyed pump and other equipment. Doesn't return calls and only shows up (with excuses) when he needs money at which point he makes a mess of the yard, submits new bill, promises the moon and never shows up again, leaving the spa AND the POOL not working properly. We have not been able to use the pool or spa for almost 4 months because of JOEL MEARS. DO NOT TRUST THIS GUY... YOU WILL BE SORRY (LIKE US) IF YOU DO!!!
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$1,600
glen W.
11/2008
pool cleaners
+ -1 moreOur normal day for pool service is Friday (he picked this day, I did not). For the last four weeks he has not showed up what so ever. I have asked him for a list of all of his charges which most pool companies give you. He has refused to comply. The biggest problem is that I have asked him for communication. I have asked him several times to respectfully call me if he is detained or cannot show at all. I have always initiated the calls and he has continued to ignore them. His 1/3 page ad in the yellow pages is entirely inaccurate. The first line says, "Tired of the rest, now try the best!" This is his lead line. Then line #3 says established and trusted since 1988. Trusted people do not neglect their customers for 4 weeks. After this, there is a 10 pointed yellow blog that says... first month free special which he never mentioned or offered to honor before I hired him. When he showed up he wasn't bad, but he really dropped the ball and has left a terrible impression on me.
Description of Work: He was supposed to clean our pool on a weekly basis.
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Contact information
22817 VENTURA BLVD UNIT 910, Woodland Hills, CA 91364
Licensing
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Service Categories
Pool and Spa Service
FAQ
CALIFORNIA SUN RAY POOLS is currently rated 1 overall out of 5.
No, CALIFORNIA SUN RAY POOLS does not offer free project estimates.
No, CALIFORNIA SUN RAY POOLS does not offer eco-friendly accreditations.
No, CALIFORNIA SUN RAY POOLS does not offer a senior discount.
No, CALIFORNIA SUN RAY POOLS does not offer emergency services.
No, CALIFORNIA SUN RAY POOLS does not offer warranties.
Contact information
22817 VENTURA BLVD UNIT 910, Woodland Hills, CA 91364