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The Grout Expert Inc

Ceramic Tile, Floor Cleaning and Waxing, Kitchen and Bath Remodeling,

About us

The Grout Expert is a professional grout, tile and stone services company serving the San Francisco Bay Area and Orange County. We've worked with California homeowners and businesses since 1999, completing thousands of successful grout and tile cleaning projects. From kitchens and bathrooms to restaurants and fitness centers, The Grout Expert repairs, cleans, and seals grout, tile, and stone with an unparalleled combination of efficiency and care. We approach every grout cleaning job—from the smallest bathroom to the largest commercial kitchen—with the highest level of care and thoroughness. The end result is that your grout, tile, and stone will be very clean, consistently color matched, and properly sealed. Our staff treats your home and time as if they were their own. We communicate clearly, work quietly and efficiently, and clean up after ourselves. Read our testimonials to see what people say about us. Just about anyone can do a simple grout-over. But when a project gets complicated, entailing wet rock or vintage tiles, you need a professional with grout and tile cleaning skills and experience far beyond the basics. We handle the tough projects that our competitors decline to take on—in fact, they often refer customers to us. In our business, it's easy to take shortcuts. Steam cleaning with harsh chemicals or grouting over old grout can be done quickly and cheaply, but it often causes additional damage and work in the long-term. We do the work right the first time by hand cleaning and replacing old grout. $50 charge for out of area service. Award wining. Additional fax - (650) 324-1734. Additional email - thegroutexpert@aol.com. Additional contact name - Lori Brock. Additional adresses - 750 Menlo Ave, Ste 200, Menlo Park, CA, 94025, 2101 Solano Way, Concord, CA. 94520, 4637 Fort Royal Pl, San Jose, CA, 95136. Additional email - adam@thegroutexperts.com, hoang@thegroutexperts.com, ricky@thegroutexperts.com.

Business highlights

26 years of trusted experience

Services we offer

Our grout, tile, and stone services include repair, cleaning, sealing, and polishing. We can fix and replace broken tiles and stone; grout-over and re-grout tiles as appropriate; change or restore the color of your grout without removing the existing grout; re-caulk bathtubs, shower enclosures, and sinks; and clean, polish, and seal marble and other natural stone surfaces.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Senior Discount

$50



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.864 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
0%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 64 reviews

Patricia H.
04/2019
5.0
ceramic tile
  + -1 more
If there were an A+ I would have given that grade to Peter and his company. The area that was to have grout removed and redone was immense. Peter did the job in three days. He removed all the grout by hand and his regrout method was so clean. There was no disruption to the family during that time. Peter and I corresponded by email, he arrived with sample books, and completed the job beautifully. Thank you Peter!
Description of Work: Grout removed and regrout living room, bedroom, hall and 2 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DON D.
04/2018
5.0
ceramic tile
  + -1 more
It went exceptionally well. Peter went above and beyond. Everything he did was excellent. Tile and grout look brand new. He even did a few small jobs that he did not charge us for. We are very happen with the work and professionalism he showed. We would definitely hire him again without thinking twice.
Description of Work: Tiles and grout needed repair as well as showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Frank C.
12/2017
5.0
ceramic tile
  + -1 more
Excellent result very good work by Peter. He worked hard all day, very good professional and nice man to work with. We will call him back for additional projects and give his contact information to my uncle that will need work done in a few months. Peter is a perfectionist and expert at this type of work.
Description of Work: Remove old grout from shower floor area and sides; apply new grout and seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

ROBERT C.
12/2017
1.0
ceramic tile
  + -1 more
I requested an estimate to install tile. Peter showed up on time, looked at job and said he was really busy and said he didn't have time to do the. I then asked him why he even came out. He said he thought it was a grout repair that he could do in one day. What a waste of my time.
Description of Work: install tile in bathroom

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


James W.
12/2017
5.0
ceramic tile
  + -1 more
He was on time, went right to work and the results were outstanding.
Description of Work: re grouting and caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
10/2017
5.0
ceramic tile
  + -1 more
The install went great. Peter was very helpful and took extra care as I was having glass subway tile installed and not your basic ceramic tile. It turned out great!
Description of Work: I needed new back splash installed in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Teri W.
09/2017
1.0
ceramic tile
  + -1 more
Never responded to request for an estimate.
Description of Work: Grout re-stained and some broken tiles replaced from a kitchen remodel.

Rating CategoryRating out of 5
responsiveness
1.0


Response from The Grout Expert Inc
Hi [Member Name Removed], I am sorry to notice that you said we didn't response to you. I did call your number listed. I understand you would not hired us, but if possible, we will be happy to send Peter to meet you for free estimate and to provide you 10% discount if you have not completed your work. We are very prompt with getting back to our customer. Thank you Kathy

M'Liss/Jerry J.
08/2017
5.0
ceramic tile
  + -1 more
He dud what was expected and went a little bit extra too.
Description of Work: Clean hard to reach tile in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda Y.
05/2017
5.0
ceramic tile, flooring contractor, floor cleaning
  + 1 more
Not only am I thoroughly impressed with the work performed on my tile but I was also impressed with how courteous and professional the receptionist is at The Grout Expert. I thought the tile in my bathrooms looked good but after seeing the work done on my entryway and kitchen, I want them to come back out and finish the tile in my bathrooms too!
Description of Work: The tile in my entryway and kitchen were in horrible shape after only approximately 4 years after installation. Peter from the Grout Expert removed the grout from some loose tiles and re-cemented those tiles. Then he cleaned all the grout and re-grouted the entire floor to match the areas where the grout had been falling out. He dried all the grout while he was re-grouting. He kept the mess to a minimum while removing the bad grout by vacuuming while chiseling out the grout at the same time! I have a cleaning OCD so that really impressed me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Barbara J.
04/2017
5.0
ceramic tile
  + -1 more
Excellent. Peter Mangel did the work. He was thorough, efficient, & friendly. I used the Real Deal coupon--$129 for 3 hours of caulking/grout restoration + paid an additional $91 due to extra time to complete the job. The additional cost was discussed prior to the start of the job. It has been about 3-1/2 months since he performed the work, & all still looks new. The contractor that remodeled my bathroom actually had used sand grout around the bathtub (twice because it only lasted a couple of months before chunks of grout dislodged around the tub, so this contractor returned to "fix" it). It was obvious the sand grout was not working & silicone was a better solution. The colored silicone installed by Peter looks great. Definitely would hire again.
Description of Work: All bathroom work: remove bad grout & re-silicone around tub & outside flooring at tub. In addition, replace cracked grout around window & vanity counter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Judy M.
04/2017
5.0
ceramic tile
  + -1 more
Peter came on time, worked like a driven professional, and left it all beautiful and did more than I expected. His price was fair for the work he did.
Description of Work: The grout on my bathrooom floors was cracked and stained, and the caulking around the bathtub was a disaster--discolored, uneven, poorly repaired over 30 years of mistreatment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Richard B.
01/2017
5.0
ceramic tile
  + -1 more
While doing the work, they found a number of loose tiles around the tub. Had to pay extra, but they re-cemented the loose tiles, did an awesome job of calking and left it all VERY clean when done. Very happy
Description of Work: Needed to have my tub re-calked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Angela C.
01/2017
2.0
ceramic tile
  + -1 more
Charging outrageous prices. There was no work to be done for only$129. Cheapest job was $190. Cancelled the promotion. Didn't want to work to clarify the incongruity of the pricing. In addition I didn't have any confidence he would do a decent job.
Description of Work: Tile Grout repair in bathroom floor, shower stall, bathtub, kitchen sink, kitchen counter. And grout cleaning hallway entrance.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
punctuality
4.0


Barbara A.
01/2017
5.0
ceramic tile
  + -1 more
He is awesome and the job was GREAT!! WOULD RECOMMEND and HIRE AGAIN
Description of Work: shower and tub re-caulking -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

James W.
01/2017
5.0
ceramic tile
  + -1 more
Could not have gone better! Showed up on time & went right to work, wore shoe protectors in the house, cleaned up after the job.
Description of Work: Grout repair on a shower floor. Caulking between kitchen counters and the backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Emmanuel P.
01/2017
1.0
ceramic tile
  + -1 more
After initial email, they have not communicated. I have left voice mail and sent email message.
Description of Work: Grout work

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Linda S.
12/2016
1.0
ceramic tile
  + -1 more
It didn't because they never called me to schedule the job.
Description of Work: I needed my bathroom regrouted & caulked but they never called me back.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa S.
12/2016
1.0
ceramic tile
  + -1 more
He looked at the the area we wanted done (in the kitchen) and said that it was not something he would be able to do. So I asked him to look at the bath room and said he could do the bathroom. After taking a second look at the kitchen he said it would take longer than the three hours of the deal to do the kitchen and quoted a price of $250. I felt like he was up selling us on the deal instead of just providing the service. He provided no explanation as to why it would take so long
Description of Work: kitchen grout

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Makkari C.
06/2016
5.0
ceramic tile
  + -1 more
Peter did a great job in bringing back the tile and grout to looking new again. I would highly recommend him and love the work he did.
Description of Work: Clean and seal the tile and grout back to looking new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Judy H.
11/2015
5.0
ceramic tile
  + -1 more
Peter did a good job on the repairs. He was on time and relatively relatively neat (there will be grout dust so cover things). He also did a small grout repair in a second bathroom that I added on at the last minute for no additional cost.. Initially, I had him repair the grout on the bathroom floor. His price was $300 which seemed high, but not outrageous. The tile looked great except for two small areas which he took care of on his second visit. I asked for a quote to repair the grout on the shower floor, pony wall and 1/2 way up the shower walls. We settled on a price of $400 which again seemed high, but based on the amount of time he had spent on the first job, perhaps not that out of line. However, the second job took 4 hours (as opposed to the 6 to 8 hours estimated) which averaged out to $100 per hour. I asked him to quote a third job and the price seemed out of line with similar work I had done a couple of years ago. I will look for someone else who does good work at a more reasonable rate. If you want excellent work and are not concerned about cost use this provider.
Description of Work: Repaired two cracked tiles and repaired grout on bathroom floor and shower

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$700

Sandra S.
10/2015
5.0
ceramic tile, home remodeling
  + 0 more
Easy to make an appointment and got an estimate. Peter showed up on time and he is a hard worker, does excellent job as he promised to do. I am more than happy with the end results.
Description of Work: cleaned grout in the kitchen and the front entrance. Removed and replace grout in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

George T.
09/2015
5.0
ceramic tile
  + -1 more
They did an excellent job. They've actually come out of my house on two different occasions. I called them in because I like them. It looks brand new. They were efficient, respectful and friendly. When they came to the house, they have the respect for my property. They put their booties in. When they did the work, they did it properly. They protected the flooring in the bathroom area. It was super clean. They left no mess. He moved everything out of the way. He took a short break for lunch. He ate in his truck. He didn't eat and drink anything at my house. He took away the debris and the trash with him. It was worth it because he didn't do any damage.
Description of Work: They re-grouted the shower area. They removed the old grout and they re-grouted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

mike B.
03/2015
5.0
ceramic tile
  + -1 more
My experience with them was very good. They did a nice job and everything was perfect.
Description of Work: The Grout Expert helped us with grouting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cindy. G.
10/2014
5.0
ceramic tile
  + -1 more
Another winner on Angie's List. Peter made my 11 year old grout look like new. In the kitchen and two bathrooms. It especially like the way he can make the grout any color you want. Also he is quite punctual very important to the . He also has a book featuring before and after results of the tile and grout cleaning of floors, walls , showers, shower, anywhere where there is tile and grout, he can take care of it. It's a back breaking job and rather than do it yourself, I will call Peter.
Description of Work: Cleaning and resealing ceramic tile for m

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Albert B.
08/2014
5.0
ceramic tile
  + -1 more
This was a difficult and lengthy job in which Peter matched the existing grout and filled many, many cracks over the kitchen and dining room floor. It took him all day but the work came out terrific.
Description of Work: Peter filled cracks over the entire kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$636
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Contact information

8911 Barcelona Plz, Westminster, CA 92683

http://www.Thegroutexperts.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Kitchen and Bath Remodeling,
Flooring Sales and Installation

FAQ

The Grout Expert Inc is currently rated 4.8 overall out of 5.
The Grout Expert Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Grout Expert Inc offers free project estimates.
No, The Grout Expert Inc does not offer eco-friendly accreditations.
No, The Grout Expert Inc does not offer a senior discount.
No, The Grout Expert Inc does not offer emergency services.
No, The Grout Expert Inc does not offer warranties.
The Grout Expert Inc offers the following services: Our grout, tile, and stone services include repair, cleaning, sealing, and polishing. We can fix and replace broken tiles and stone; grout-over and re-grout tiles as appropriate; change or restore the color of your grout without removing the existing grout; re-caulk bathtubs, shower enclosures, and sinks; and clean, polish, and seal marble and other natural stone surfaces.
Ask for Details

Contact information

8911 Barcelona Plz, Westminster, CA 92683

http://www.Thegroutexperts.com