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Jackelyns Maids Services- Carpet & Window Cleaning

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

Family operated and owned business since 1999. We provide : * complete cleaning services * including : maids service, window washing, carpet cleaning, sky light cleaning, pressure washing, gutter cleaning, barbecue cleaning and blinds cleaning. We provide our own cleaning products and equipment . Extra charge for cleaning inside the fridge, oven, fireplace, cabinets and washing windows and steam / shampoo carpet cleaning with truck mount for those with regular cleaning scheduled. Look for your nearest location near you! ******first location ******* 16478 beach blvd Ate 368 Westminster ,ca 92683 (949) 547-7400 Name. Holbei P Email Jackelynsmaidsservices@gmail.com ***** second location***** 24881 Alicia Pkwy suite E 401 Laguna Hills CA 92653 949-392-5232 Louis C Email. Jakelynsmaids@ hotmail.com ***** Third Location***** 1442 E Lincoln Ave Ste 220 Orange, CA 92865 (714) 866-9551 Cristin

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning - Move In & Move Out Cleaning, Post Construction, Janitorial Service, Party Cleanup, Seasonal & One Time Cleaning, Carpet Cleaning, Window Cleaning, Property Management, Vacation Rentals, commercial cleaning, residential cleaning,

Services we don't offer

laundry, organizing closets , washing dishes, floor waxing,

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.7211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 211 reviews

Kim R.
07/2019
5.0
house cleaning
  + -1 more
Great job. I have used them in the past and will use them again in the future.
Description of Work: Move out cleaning for apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Teri D.
01/2019
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 3 more
Excellent! The cleaning was exceptional and detail oriented.
Description of Work: move in deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Cathy S.
11/2018
4.0
house cleaning
  + -1 more
They overbooked and had to send some back up cleaners who came late. They were rushed and did just an ok job.c
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$189

Linda P.
11/2018
5.0
house cleaning
  + -1 more
I've been using Jackelyns Maids Services for about 2 years now and this review is long overdue. Every time I come home from work after the ladies have professionally cleaned (they come every 4 weeks), it's such a pleasure and relief to walk into my clean-smelling and clean-looking house. My household has two adults and an elementary school-aged child, and it's amazing how quickly it gets dirty. I tried to do without the cleaning service for a couple of months and clean my house myself, but I eventually became overwhelmed and depressed because I couldn't keep up. For me it's worth the reasonable expense to have sparkling bathrooms and kitchen, as well as clean floors, vacuumed carpets, dusted furniture, and general tidying. Partnering with Jackelyns provides me with more energy and motivation to declutter and organize my clean environment.
Description of Work: routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jane E.
08/2018
1.0
house cleaning
  + -1 more
Be careful! Representative was a complete no show without an viable excuse. Took a follow-call & text to get any information. Extremely disappointed and will not be engaging their services.
Description of Work: Made appointment for quote full house cleaning on 8/3.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Jackelyns Maids Services- Carpet & Window Cleaning
Made an appointment with this client in a one hour window to show up. She was already calling saying that I was late like 15 min into the window. I wasn’t. This was explained to her when we first spoke because of traffic and other appointments before her this is why there is a time window to arrive. She called and was really mad with a angry tone saying that I was late and she was going to write a bad review I asked her nicely to please let me come on time! I tried to offer another appointment Incase she didn’t have time but she denied any apology...

Michael R.
03/2018
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
We hired for every two weeks. Reasonable and great!!!!!
Description of Work: My wife and I are having health challenges. The cleaning got away from us. They came in and id one massive cleaning job including blinds!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kyra G.
11/2017
5.0
house cleaning
  + -1 more
Louis made the appointment within a day after I bought the deal. Super quick response. And they came out the day after! He & 2 ladies, Grace & Victoria, showed up. He showed me the company license number & gave a super-short history of the company, & showed products they use. He described all the cleaning they do. I was pleasantly surprised to hear they wipe clean baseboards and door/window moldings, & vent fans. Right away he realized 4 hours (2 ladies for 2 hours each) was not enough so we added 1 hour more for each lady. That enabled them to get almost everything done. He explained a house generally starts with a 1st-time cleaning (I forget the price but it was a little more than what I paid) & that would have ensured absolutely everything would get done. He gave me quotes for different schedules - weekly, every 2 weeks or every 4 weeks. All reasonable. And I would get Grace & Victoria each time - a plus. One final note: Victoria doesn't speak English but Grace does.
Description of Work: Residential house cleaning, 2 floors, 2800 sq. Ft. I bought a deal online for 4 hours for $135, then added 2 more hours after arrival for $69

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Steven S.
10/2017
5.0
house cleaning
  + -1 more
Very well done great attention to detail. Was impressed enough to hire them for regular weekly cleaning
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa B.
09/2017
5.0
house cleaning
  + -1 more
Just as planned. Showed onctime and prepared to work. Their work was beautiful.
Description of Work: House cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances K.
08/2017
5.0
window cleaning
  + -1 more
prompt, fast thorough, reasonably priced, though full tract cleaning is extra. I will hire again
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natasha V.
08/2017
4.0
house cleaning
  + -1 more
Okay. They cleaned it but they weren't very thorough.
Description of Work: Clean house before move-in

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$280

Maria Luisa F.
07/2017
5.0
house cleaning
  + -1 more
They arrived on time and did a good job. I would recommend them to others.
Description of Work: I purchased a Big Deal for $99 for 4 Hours of Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Jackelyns Maids Services- Carpet & Window Cleaning
Hi, thank you so much for your review we greatly appreciate your feedback. Hope to hear back from you in the future!

Cary D.
07/2017
5.0
house cleaning
  + -1 more
They did a fine job the only problem I had was that it was hard to find things after they were done.
Description of Work: The place was a mess and I was overwhelmed. They came in and got it to a point that it made it easy for me to maintain. They did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Jackelyns Maids Services- Carpet & Window Cleaning
Hi thank you for your feedback. thank you for letting us know about the misplacement of things once the ladies were done, I will talk to them about that for future clients. Thank you for your feedback! thank you and I hope to hear back from you in future. Pleasure providing service to you!

Cathy S.
07/2017
5.0
blind cleaning, house cleaning
  + 0 more
They were great. Three people showed up right on time and they worked hard . They did everything they could to make our house look and smell clean in the time alotted. We were very happy with the results.
Description of Work: We hired Jacalynn's maid service for housecleaning. We were going to have company and we wanted it to be nice and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Jackelyns Maids Services- Carpet & Window Cleaning
Hi [Member Name Removed] thank you for writing a review for us. We love hearing back from customers like you, We greatly appreciate your thoughts! thank you and I hope to hear back from you in the future!

Melissa D.
05/2017
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
Very pleased with the jobs done at both houses. I now use them on a bi-weely basis at the new house.
Description of Work: Used Jackeyln's Maids for a Move In (4bd 2 bth) & Move Out (3 bed 1 bath) cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawnee C.
04/2017
5.0
house cleaning
  + -1 more
They were unable to show up on time, but they called 30 minutes before the appt to ask to move it later in the day. When they arrived they did a good job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$240

Bob J.
04/2017
2.0
house cleaning
  + -1 more
They have not performed the service yet. Waiting for their response for my request for service
Description of Work: Requested service via email and phone. No response yet

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Jackelyns Maids Services- Carpet & Window Cleaning
hi [Member Name Removed] this is jackelyns maids services. i know you purchased a deal on january 2nd i responded your email on that day trying to conver your appointment in january on the first or second week of january on a saturday. because you requested for a saturday, and you responded back holding the service until february. and you would contact me. you contacted me again on april 1st saying you wanted service on april 8th. after business hours. i didn't respond to any messages after hours. i already talked to you over the phone. on april 3rd and said that if you could give me a chance to work on my sketch because you were looking for a specific time on saturday. april 8th at 1:00. i said i'd get back to you on wednesday. today is wednesday. you didn't give me a chance to contact you. i'm sorry for the timing inconvienence but you requested a specific day and time in a short period to work around my other previous appointments. i'll be contacting you today during business hours today april 5th regarding your service appointment. thank you

Mishael C.
04/2017
5.0
house cleaning
  + -1 more
The staff was professional and did an awesome job!
Description of Work: Our house needed a general overall spring cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Mary K.
01/2017
5.0
house cleaning, window cleaning
  + 0 more
They did an excellent job and came on time scheduled. I added window cleaning and am very happy with this service also. I plan on having them come every month from now on. Prices are very reasonable.
Description of Work: House / Window cleaning .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
01/2017
5.0
house cleaning
  + -1 more
It was the best cleaning I've ever had. These ladies showed up on time and really got down to cleaning everything they could reach. They moved everything and really wiped it down thoroughly. This so far exceeded my expectations that I will glady contract with them for a regularly scheduled service. It was just great!
Description of Work: 4 hours of housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Wayne M.
12/2016
5.0
blind cleaning, carpet cleaners, house cleaning, floor cleaning
  + 2 more
They did bang up job. Very professional. Highly recommended
Description of Work: General cleaning of 4br/1774 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Victor M.
12/2016
1.0
house cleaning
  + -1 more
It didn't. Purchase $99 for 4 hours from Angie's list and was never contacted by provider
Description of Work: Nothing. Purchase $99 for 4 hours from Angie's list and was never contacted by provider
Rating CategoryRating out of 5
$99

Response from Jackelyns Maids Services- Carpet & Window Cleaning
hi this is jackelyns maids services. we did contact you several times by email because the only option you provided was email you did not provide additional information like your phone number. i know you requested 3 days for house cleaning dec 5, dec 7, and dec 9. finally on dec 7th on the third email i sent to you to ask to confirm your appointment around 2-4 you responded back and cancelled the appointment last minute around 12:30. from then i haven't heard back from you. if in the future you want to contact us to make an appointment with your purchase. for me i would be happy to help and set up an appointment. thank you

Barbara S.
10/2016
4.0
house cleaning
  + -1 more
They should have fully trained help. He sends a crew if 2. We've been using them for a number of years and what he does is sends on person that's in charge, and she tells the other cleaning person what to do. Too many times, the other cleaning person isn't well trained to do what's necessary. Training them to know what to do doesn't mean that the work is done well. Compared to what other people are paying around here, the pricing is a little high.When they have a good team, it's worth it. We've had a couple of good teams but we've also had teams that needed more training.
Description of Work: They do general house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joyce I.
10/2016
5.0
blind cleaning, house cleaning
  + 0 more
They do a good job but IF you make any changes to your schedule....good luck. They are unresponsive to emails and texts about changes in the schedule. Days without a response to multiple emails and texts. This is extremely frustrating and I am currently looking for a more flexible company.
Description of Work: House cleaning 2x a month

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$80

Michele N.
09/2016
5.0
house cleaning
  + -1 more
The ladies were amazing and hard working. This is the significant other talking. I'm use to doing it all myself. I felt totally blessed to have this trio of gals make our home sparkle and shine. It would of taken me so much longer! I appreciate thier diligence and hard work very much. I just wanted to hug them! I wish I had the means to hire them every other week! I use to do the work that they do, and I understand how undervalued doing womens' work is. Is that even relevant in this day and age? Anyway, the ladies were proffesional and hard working, and made our home worthy of welcoming our guests. I feel blessed to meet them and have them work in our home. They do thier job far better than I can do in the same amount of time. Since I grew up with the values of cleanliness and everything in it's place, that's high praise for me. I'm pretty anal when it comes to housework., due to to living with a perfectionist mother. These gals understand the value of cleanliness and hard work, and the beauty of a home enviornment. I recomend them highly.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

16478 beach blvd Ste 368, Westminster, CA 92683

jackelynsmaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 6:30 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Pressure Washing

FAQ

Jackelyns Maids Services- Carpet & Window Cleaning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 8:00 AM - 6:30 PM

Jackelyns Maids Services- Carpet & Window Cleaning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Jackelyns Maids Services- Carpet & Window Cleaning offers free project estimates.
Yes, Jackelyns Maids Services- Carpet & Window Cleaning offers eco-friendly accreditations.
No, Jackelyns Maids Services- Carpet & Window Cleaning does not offer a senior discount.
Yes, Jackelyns Maids Services- Carpet & Window Cleaning offers emergency services.
No, Jackelyns Maids Services- Carpet & Window Cleaning does not offer warranties.
Jackelyns Maids Services- Carpet & Window Cleaning offers the following services: Housecleaning - Move In & Move Out Cleaning, Post Construction, Janitorial Service, Party Cleanup, Seasonal & One Time Cleaning, Carpet Cleaning, Window Cleaning, Property Management, Vacation Rentals, commercial cleaning, residential cleaning,
laundry, organizing closets , washing dishes, floor waxing,

Contact information

16478 beach blvd Ste 368, Westminster, CA 92683

jackelynsmaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 6:30 PM