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Urban IT, Inc.

Computer Repair, Computer Sales

About us

Urban IT is committed to delivering the most effective and efficient computer and technology support services for your home, small or medium sized business. Urban IT provides reliability and security in delivering and managing effective IT services. Our reasonable pricing allows small and medium sized businesses to receive enterprise-class support for a predictable, affordable price. Our technicians are knowledgeable, experienced, and focused on customer service. We can help you develop or enhance your current IT environment to increase efficiency and minimize downtime. Call us today for a free consultation.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Virus & Spyware Removal; Wireless Network Setup; Server Monitoring & Maintenance; Firewall & Security Optimization; Hardware & Software Solutions; Data Backup & Recovery; Network Design & Support

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Murray A.
09/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: debugged my computer, about an hour and they did it remotly

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael T.
09/2013
5.0
computer repair
  + -1 more
The tech showed up on time, installed the new Dell PC, transferred my documents from the old computer, and connected my two printers. There were no issues!. The PC worked great from the start, so I am happy client.
Description of Work: Installed new computer and connected my printers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Uri G.
09/2012
5.0
computer repair
  + -1 more
I contacted Urban IT late on Friday, 08/31/2012, and told Brian that all of our PCs were unable to connect to the Internet and we could not get emails from our clients. Brian came out on Saturday, traced the issue to a malfunctioning router, replaced it and got our Internet going again. I am very grateful for his dedication and quick response. To me, it was imperative to have all of our computer systems up and running right after the Labor Day weekend. Once again, I recommend Urban IT to any business that requires fast, reasonable, and professional service!!!!
Description of Work: Replaced a router which prevented access to the Internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Karen L.
08/2012
5.0
computer repair
  + -1 more
Extremely well. Couldn't hope for a better of more effective interaction.Urban IT has the expertise to resolve swiftly any complex issue.
Description of Work: ”The on-going service that I have been receiving from Urban IT in the past year and ½ has been outstanding. Very impressed by their quick intervention and dedication to keep our 39 computers and 2 servers up and running smoothly and effectively. The Techs are very knowledgeable whether it’s a PC Windows environment or an Apple Mac (we had both). They maintained our e-commerce Web site as well and our retail Point-of-Sale syste at multiple locations. Nice people, easy to work with. Highly recommended.”

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Uri G.
06/2012
5.0
computer repair, computer sales
  + 0 more
Recommending Urban IT for all of your computer repairs is easy for me. They are dependable and true professionals! As the owner of an insurance agency that specializes in life and health insurance, located in Woodland Hills, I am glad that Urban IT was there for me when I moved to a new office at the beginning of this year. Urban IT took care of everything. They arranged with the Internet vendor to provide me with a high-speed Internet connection, wired-up my office, moved my Dell server from the old office to the new one, and connected all of my computers, printers, and Copier, including a wireless Laptop to the server. My iPhone was also configured so I can get my e-mails. From day one, the system performed reliably but when a technical issue arose, Urban IT promptly took care. I also buy my Dell computers from them. Currently, Urban IT is also managing my online backup, which gives me peace of mind because my valuable client data is being backed-up nightly to a safe and secured location. Uri G.Guardian Life Insurance
Description of Work: Wired my new office with Internet jacks, installed the server, computers, printers, and Copier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael T.
06/2012
5.0
computer repair, computer sales
  + 0 more
After our Dell server crashed, I searched online for a computer repair place in the Woodland Hills area. Fortunately, I found Urban IT. They did an excellent job of quickly identifying the part that failed and did a temporarily fix so we can continue to work. Brian, the owner of Urban IT, personally diagnosed the problem, ordered a replacement part from Dell, who shipped the part overnight. The next day we were fully up and running and I just want to express my gratitude for the quick response. Brian was also able to install a wireless network at my home so I can use my iMac and throughout the house. He also configured my iPhone so I can get emails. I absolutely recommend Urban IT.
Description of Work: Fixed our server that crashed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    5743 Corsa Ave Ste 217, Westlake Village, CA 91362

    https://urbanit.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Urban IT, Inc. is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: Closed

    Urban IT, Inc. accepts the following forms of payment: Check,CreditCard,PayPal
    Yes, Urban IT, Inc. offers free project estimates.
    Yes, Urban IT, Inc. offers eco-friendly accreditations.
    No, Urban IT, Inc. does not offer a senior discount.
    Yes, Urban IT, Inc. offers emergency services.
    Yes, Urban IT, Inc. offers warranties.
    Urban IT, Inc. offers the following services: Virus & Spyware Removal; Wireless Network Setup; Server Monitoring & Maintenance; Firewall & Security Optimization; Hardware & Software Solutions; Data Backup & Recovery; Network Design & Support

    Contact information

    5743 Corsa Ave Ste 217, Westlake Village, CA 91362

    https://urbanit.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed