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CastleCleaners

Window Cleaning, House Cleaning, Carpet Cleaning,

About us

Castle Cleaners is a full-service, customer service oriented cleaning company specializing in residential cleaning solutions. We are proud to be the only local cleaning company with the capability to clean almost anything in and around our valued customers' homes, from general house cleaning and maid service to carpets and upholstery to windows and screens to concrete, tile and exterior restorations. We can provide a top-to-bottom, inside-out cleaning on a single visit, executed by a single project supervisor, on a single invoice for one highly competitive price. Our claim to fame is our unwavering commitment to customer satisfaction and our relentless drive to deliver not only outstanding results, but a fantastic customer experience from contact to completion. We are experts in maintaining the cleanliness, comfort, and aesthetic appeal of our valued customers' properties. Our full-service approach also allows us to provide our customers with an unbeatable level of value and convenience, delivered by a smiling and helpful cleaning expert whose only goal is to make homeowners happy.

Business highlights

14 years of trusted experience

Services we offer

Pressure Washing, Cleaning - Window, Carpet, Upholstery, Gutter, Air Duct, Dryer Vent, & House.

Services we don't offer

Housekeeping.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.747 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 26-47 of 47 reviews

Kimberley N.
09/2017
5.0
house cleaning
  + -1 more
.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vincent S.
06/2016
5.0
window cleaning
  + -1 more
unknown
Description of Work: We called them for an estimate on cleaning a house that we had just purchased. They called us back but we decided to clean the house ourselves.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris L.
02/2016
5.0
window cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Valerie W.
12/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judson C.
12/2015
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
unknown
Description of Work: They did carpet cleaning, housecleaning, and cleaned all the windows.
Rating CategoryRating out of 5
Yes, I recommend this pro

Misty V.
12/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Exterior Windows. Excellent job, very professional. A slight hiccup in connecting to schedule, but no issues otherwise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Sylvia W.
10/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kimberley N.
07/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: They did a move-out cleaning service and they were excellent. They do house cleaning as well. I give them a 10 and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
07/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: They did an excellent job of cleaning my windows. I wish the coupon had covered cleaning all 22 windows but it only covered 10 windows, cleaning the remaining windows at $4.00 per window pane was a little outside of my budget.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan W.
06/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Washed all the windows inside and out. Cleaned the screens, too! And the tracks! We had guests a few days later, and one said "The windows are so clean I thought the hummingbird was inside."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Colleen G.
04/2015
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Cleaned all windows, inside and out - removed, cleaned, and replaced screens. Also had them come back and clean gutters. It was a different crew but both were punctual, very friendly and easy to talk with, professional, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andree M.
03/2015
3.0
window cleaning
  + -1 more
unknown
Description of Work: Unfortunately their equipment got damaged by a car outside of my building so they were unable to complete the job. It was not their fault, and they lost expensive equipment!!
Rating CategoryRating out of 5
Yes, I recommend this pro

danielle J.
12/2014
5.0
air duct cleaning, dryer vent cleaning, house cleaning, window cleaning
  + 2 more
unknown
Description of Work: Castle Cleaners helped us get into our new home. They cleaned the air ducts (each vent), interior and exterior windows (we have a 2 story home with all french paned windows), made replacement screens for a couple windows, and also power washed exteriorly. The owner was very responsive and professional, and worked around many other people doing work at the house (painters, etc.). The price, while not the cheapest out there, was fair for the great quality of service and cleanliness we achieved. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Margaret C.
12/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Cleaned the windows as promised.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arlene L.
12/2014
5.0
carpet cleaners, window cleaning
  + 0 more
unknown
Description of Work: Washed windows and mirrors, cleaned carpets and upholstered furniture. The job was done professionally and I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sandra K.
12/2014
5.0
window cleaning
  + -1 more
They did charge differently than I had expected. They charged per window- a price for the inside and a price for the outside. I ended up having them clean only the exterior of the windows. The did an excellent job cleaning the windows. Two technicians came out for the job and completed it in about 2-3 hours. The owner and a helper came out. They were great at cleaning up after themselves. I had no problem scheduling the service and they were very efficient workers.
Description of Work: I hired the company to clean at least 12-13 windows and screens inside and out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

renee W.
12/2014
5.0
window cleaning
  + -1 more
The service turned out okay. They did kind of hang around after the service because they were expecting a tip I believe. I had already paid what I thought would graciously cover the service. 2-3 technicians came out and completed the job in about 2 hours. They did do a good job and one of the technicians were pretty talkative. I had no problem scheduling the service.
Description of Work: I hired the company to clean about 30 windows of my home inside and out.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Ronald B.
12/2014
3.0
window cleaning
  + -1 more
They poorly communicated their pricing to me. The owner and I spent a long time on the phone discussing the issue. They were charging me per pane and I was calculating the price per window. I felt like they were trying to nickle and dime me. Two technicians came out and did do a good job cleaning the windows. I had no problem getting in touch with the company or scheduling the service.
Description of Work: I hired the company to clean the windows of my home.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$150

Melanie R.
12/2014
5.0
window cleaning
  + -1 more
We were very happy with them and they did excellent work. Their pricing was reasonable. Two technicians came out and completed the job in about 4 hours. I really liked that they did not pressure me into a contract but kept the pricing the same for me in the future. The technicians were happy to show me what they were doing and educated me on how to keep the windows cleaned. My only concern is that they did bend some of my screens. I had no problem scheduling the service and the owner was very pleasant to work with. He was easy to get a hold of and responsive.
Description of Work: I hired the company to clean the windows in most rooms of my home from standard single pane windows to french pane windows. They also cleaned the seals and tracks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joe S.
08/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were on time and gave me the exact quote before they got started (I was roughly quoted on the phone and the exact quote was actually a little less). The two guys were polite and professional. I asked them to take their shoes off when working upstairs and they constantly had to take them off as they went between the first and second floors. They remembered every time. They even helped me replace the air conditioner filter and install the new one. They love animals and spent time making sure my dog got attention too! I am actually looking forward to giving them more business and will be getting my windows, screens and tracks cleaned soon ($150 quote). I would request Josh if you have any word done, though I'm sure the entire team is great.
Description of Work: 12 air vents and the dryer vent cleaned with a brush and then vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Greg M.
08/2014
5.0
window cleaning
  + -1 more
They were very professional and had very good quality.
Description of Work: We used Castle Cleaners to clean the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol W.
10/2013
5.0
window cleaning
  + -1 more
They sent me a heads up to remind me they were coming. They showed up bright and early with great attitudes and professionalism. Everything was done with detailed TLC. My next door neighbor even came over and hired them after seeing their work!
Description of Work: Joshua and John cleaned my windows, inside and out. They also cleaned the tracks and screens. They were extremely detailed and spent a lot of time on the project. All the furniture was replaced, and dirt that (embarrassingly showed up) after they moved the furniture, was gone, also! I rescheduled for 6 months from now, as the prices and service were exceptional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

567 Hampshire Rd # 204, Westlake Village, CA 91361

http://www.castle-cleaners.com

Service hours

Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
House Cleaning,
Carpet Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Windows

FAQ

CastleCleaners is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 9:00 AM - 3:00 PM

CastleCleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CastleCleaners offers free project estimates.
No, CastleCleaners does not offer eco-friendly accreditations.
No, CastleCleaners does not offer a senior discount.
No, CastleCleaners does not offer emergency services.
Yes, CastleCleaners offers warranties.
CastleCleaners offers the following services: Pressure Washing, Cleaning - Window, Carpet, Upholstery, Gutter, Air Duct, Dryer Vent, & House.
Housekeeping.

Contact information

567 Hampshire Rd # 204, Westlake Village, CA 91361

http://www.castle-cleaners.com

Service hours

Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
9:00 AM - 3:00 PM