Capitol Flooring & Design Ctr

They didn't seem professional. The workers were good. The workers cleaned up adequately.

They didn't get back to me and it took until November to get me a curtain rod. I think he did a good job putting up the curtain rods.

This was done by I think and independent contractor. They set up right away and played loud music without asking us if it was ok. Did not inform us that doors would have to be removed, which was ok but they should have informed us. There was some dispute as to the work order but it was corrected. They did a great job but one of the guys seemed to be in an unhappy mood. Everything worked out in the end. Note: they need to do a better job estimating. I did not receive a written estimate and had to ask for one. The work order was not communicated well to the contractor. Also my ratings reflect both the company and the contractor.

Fast, efficient and professional. Extral service and the floor looks great and has been most durable. We feel they are a good choice and their selection is wide.

First off, the workmanship is great. The floors look really good! However, the customer service at Capitol Flooring and Design is BAD. The people that work there are friendly… when you can get a hold of them. We had major issues scheduling/getting details on the work that was going to be done. They seem to be too busy for their own good, or have too few staff members. Communication was very unclear. They forgot to do one section of our floors and it took over 3 weeks to finally get someone out to fix it. Further, Capitol Flooring didn't provide us with any paperwork before the work was done, and the price came back about $150 more than we expected. I'll admit, it's partially our fault for not asking for an itemized list before work began, but as this was our first home and the first time having work done…we were naive. Overall, if you go with Capitol Flooring, you'll end up having a floor that looks great, but you're likely to have many headaches/frustrations in the meantime.

Excellent service.

They did a great job. We have absolutely no complaints, and we will use them again.

They really worked with us on the price and they helped me to decide and got us zero percent financing. She was just great and it was a great experience. They were accommodating on the time to get it done for our closing.

It was a great experience from the first time they arrived at our house.

They are phenomenal. I would happily highly recommend them. Their work looks great and they work nonstop and extremely quickly. I would use them again in the future.