Description of Work: Removed old fiberglass tub/shower, replaced with new acyrilic shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
Sheri J.
08/2016
5.0
home remodeling
 + -1 more
unknown
Description of Work: they completely redid the bathroom, they stripped the walls right down to the studs. it was completely done in 2 days as promised by one individual. he statyed until 7pm, he definitely knew what he was doing, his name was phillip. i did find one small blemish on the bathtub which he came back to fix. my only complaint was they were, at times hard to get a hold of over the phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jamilah B.
03/2016
5.0
home remodeling
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
John S.
02/2016
3.0
home remodeling
 + -1 more
unknown
Description of Work: $49 consultation was essentially a sales call. They are only selling their unique solution (acrylic). Sales call focused on this unique solution and way too much on the company history which I didn't care about. | | |
Rating Category
Rating out of 5
$49
Lynda H.
11/2015
5.0
home remodeling, plumbing
 + 0 more
unknown
Description of Work: Installed new shower in Master bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
JANETT A.
11/2015
5.0
home remodeling
 + -1 more
unknown
Description of Work: I HAD A REALLY RUN DOWN SHOWER BY THE TIME I WAS FINALLY READY TO HAVING IT REMODELED. I HAD IT REFITTED AND I AM REALLY GLAD THAT IT IS SO EASY TO CLEAN AND TO KEEP IN EXCELLENT SHAPE NOW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,100
Anne A.
04/2015
4.0
home remodeling, plumbing
 + 0 more
unknown
Description of Work: Bath Planet stripped two bathrooms down to the studs, cleaned up/repaired an area with dry rot, installed fresh drywall, ("purple" board in the "wet" areas), installed acrylic tub and surround in main bath and acrylic shower and surround plus door and fixtures (which is the product they sell-several designs and finishes available). At the time their arrangement was that the contract price would include them doing all the work, they supply the acrylic and bath fixtures, and you would supply paint, materials for flooring, toilet, cabinetry etc and which they would install. We chose to hire our own electrician, tile man and plasterer to save money. Bath Planet was very accommodating in arranging their parts around the schedule we set for our contractors. So week one, Bath Planet stripped both baths to the studs and cleaned up the dry rot. Week two, our guys came in and worked on the electrical, installed the tile floors, and plastered the walls. Week three Bath Planet returned to install the tub/shower and surround and installed the toilets, cabinets, mirrors, light fixtures, and towel bars. | |BP cleaned up everyday and were on time. There was one big hitch. In the small bathroom, the original builder of our 50-year-old house had routed a water pipe through the slab to the outside in a place no one would ever think a water pipe would be and the man working on the shower floor broke through and into the pipe flooding the adjacent bedroom and ruining the glued-down wood floor. The foreman was on the spot, getting things dried up and assessing the damage. When it was clear that the floor was ruined he tracked down identical flooring and had the bedroom floor completely replaced. | |Over the time BP worked our job we had several different workers come through. A few we saw more than once and it was clear that some of the workers were better craftsmen than others. The fellow who installed the mirrors and medicine cabinets in the large bath was a little sloppy and would have been satisfied with a cockeyed installation if we and the foreman had not set him straight. On the other had one fellow who did several days work was excellent, a real eye for detail and very personable. | |I always felt confident calling the foreman with questions and concerns. I always felt he took things seriously and had the expertise to understand the issues and work with me on solutions. | |Shortly after our job, Bath Planet changed models and now only work the "wet" areas. |
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22
James B.
02/2015
5.0
home remodeling
 + -1 more
Nick arrived at 8 am and began by using tarps to the protect wood floor. Then began immediately to dismantle the tub, worked constantly until 5 pm and returned at 8 am to finish the shower installation which was completed by 12 noon.
Description of Work: Bath tub removal, plumber re-work and installation of acrylic shower pan and walls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Nina J.
10/2014
3.0
home remodeling
 + -1 more
unknown
Description of Work: The problem is with the sales staff...stayed for 4 hours talking to us...even when we said we were not going to pay 12,000.00 for a bath to shower conversion...talked him down to the price we paid, and found out later we could have had a whole remodel for the same price and the same product. The installer was professional and timely, no problem with him. I still cringe when I think of the sales staff.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$6,400
Judith R.
09/2014
5.0
home remodeling
 + -1 more
After water damage from a broken pipe flooded the house, the house was dryed out, the insurance company approved the claim. we called Bath Planet to see what they offered and decided we were done with ceramic; the cleaning, the maintenance, the leaks. So we went with Bath Planet. Lemoin Skiles was the contractor. The job took two days(it is an unusual shaped shower). His work was perfect. He knew exactly what he was doing and we were please with his work. The reason we waited to comment on his work was that we have had some bad luck with a contractor before and wanted to wait before we commented. We have not had to have any follow ups or repairs. Happy You bet .
Description of Work: Lemoin replace our unusual shape ceramic shower and water damaged floor with a Bath Planet shower. It is now over a year since replacement and we could not be happier. Very easy to clean and looks as nice as the day he installed it. thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MaryAnn H.
09/2014
5.0
home remodeling
 + -1 more
Phil, the installer, was on time, very professional and a fast and efficient worker. He explained everything we needed to know in very simple language and cleaned the area before leaving.
Description of Work: Prepared area for installation including covering carpet for protection through entryway. Installed to fit perfectly. Checked everything and tested operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,975
Steve P.
08/2014
5.0
home remodeling
 + -1 more
The installer was polite, efficient, fast, hard working and left the job site as clean as he found it.
Description of Work: Complete tear out of old shower. Installation of shower walls, pan, door, and fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,400
Jack S.
07/2014
5.0
home remodeling
 + -1 more
It was pretty remarkable. One guy showed up and was right on time. Worked from 8am to 8pm. Pulled out the old tub and surround. replaced all the old pipes and installed new sheet rock. Then installed the new tub and surround. He was very careful to protect the floors and kept the door shut to keep the dust from getting in the rest of the house. He vacuumed and cleaned up as he worked. What a hard worker! Polite and personable and professional. A great product. Easy to keep clean and durable. It really looks great. It took a month and a week to get the product installed because they measure and order the style of tub and surround that you pick out. But all in all it was worth it.
Description of Work: We had an old fiberglass tub and shower. We did the vanity and countertop and floors ourselves but had Bath Planet come and tear out the old tub and shower surround and replace with a new tub and vinyl surround.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
bill S.
07/2014
4.0
home remodeling
 + -1 more
unknown
Description of Work: Shower remodel. Some issues at first ( probably due to the installer who is no longer with the company ), but they have been more than willing to come back and make the changes/fixes that we requested. Job is complete now and we are happy with it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$8,000
George Z.
06/2014
5.0
home remodeling
 + -1 more
James ( installer) courteous, knowledgeable and professional. Excellent work and clean up, great service and product, very satisfied. Will recommend. ( low key salesman)
Description of Work: Replaced existing tub and shower and surround.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Carrie H.
06/2014
5.0
home remodeling, plumbing
 + 0 more
Contractor sent one individual to perform the work over two days. The worker was very professional, Curtiss, and did excellent work. The price was more than we had planned for but we are glad we spent it with USA Bath.
Description of Work: Replaced bathtub, fixtures, and surround in one bath. Replaced shower and fixtures in another bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Marilyn R.
05/2014
4.0
plumbing, home remodeling
 + 0 more
It went fine. They did a very excellent job. They were very speedy. They cleaned up after the job. They answered all my questions and they were very responsive to my needs.
Description of Work: USA Bath California Remodeling redid our bath. They replaced a tub and the walls, new plumbing and as well as a new shower.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin P.
05/2014
5.0
bathtub refinishing
 + -1 more
Their pricing was very high so I didn't go with them. Their attentiveness and service were great quality, though.
Description of Work: Provided a quote for installing a tub and the surround.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$9,000
Bonnee B.
04/2014
4.0
home remodeling
 + -1 more
The installer went over all of the pieces and steps he needed to go through to install the shower. The installer informed us of the results of the inspection and what the next step was each day. The installation for the shower took 3 days. The installer was professional and cleaned up the work area after leaving each day.
Description of Work: the provider installed a new shower stall.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Robert K.
02/2014
4.0
home remodeling
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$9,800
Sharon B.
01/2014
5.0
home remodeling
 + -1 more
They were very good about keeping us informed, were prompt, cleaned up after themselves and very eager to please us. We needed a few changes and they helped us out with a great attitude.
Description of Work: We had our bathtubs and surround removed and replaced. The new regulations that alter faucet flow was a problem that was unforeseen. They promptly came but to remove a valve to adjust what the could. Cant change CA law!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
12/2013
5.0
home remodeling
 + -1 more
Cameron from customer service did great job measuring and then with follow up. Russ the installer, was great/ A none stop worker.
Description of Work: Bathroom refurbishment, new tub and shower walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
ALEX B.
12/2013
5.0
home remodeling
 + -1 more
Very streamlined and efficient and details were perfect and every member of their team was extremely proficient.
Description of Work: A new step in the shower and accessories was installed upstairs in our primary residence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Alison F.
09/2013
3.0
home remodeling
 + -1 more
Long story short: we love the product, but the workmanship and customer service were awful. We did the demolition ourselves, and they told us because of that they could do the install in one day. They came on a Thursday but did not finish. They came back the next day to finish, but surprise - they had not received our glass shower doors yet. We had to wait over the weekend, and then on Monday they called and said the wrong doors had been delivered to them. The correct shower doors were installed on Wednesday. If you're counting, that's a week turn time, when they quoted us ONE day. When we first spoke to the salesman, we told him finish work was a big factor for us. We described how in the past it seemed like other companies always let the youngest and most inexperienced employee do the finish work, such as caulking and trimming. He assured us we'd be pleased. Let me tell you, our 7 year old could probably have done a better job than this company's "skilled workman". The caulking job is not smooth at all, big globs and smears around every edge. They told us they'd have someone come out at the end of the job to review it and to make sure we were happy. We NEVER heard from them. I called them and asked for a supervisor to come out and take a look. The young guy they sent out was so condescending it was unbelievable. I asked him to clean up some of the clumpy caulk and he tried to talk me out of it, saying that caulk was so tricky to work with no one could make it look nice. Their website states they respect the customer's time, and they also say they'll credit you $100 if they are late. Apparently shower doors that are a week late don't count. We are happy with the product, but be warned about the company itself!
Description of Work: Installed a new shower surround with plumbing fixtures and glass doors in the master bathroom I asked him to clean up some f
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$6,900
Response from Bath Planet
Unfortunately, this review was placed on our site in error. This remodel purchase was made from HIG Inc, a company which formerly carried Bath Planet products in Sacramento. USA Bath CA Remodeling acquired some of the assets of HIG earlier this year, but is in no way associated with the work described in this review by [member name removed]v. USA Bath California Remodeling has an excellent reputation in the Sacramento area. We are completely committed to customer satisfaction, and we have achieved a 98% customer satisfaction score in August of 2013 (80 out of 81) and a 97% customer satisfaction score for our entire history in Sacramento (212 out of 218). In our industry, perfection is especially difficult to achieve, but seeking to be 100% perfect 100% of the time is our only guiding principle. The high customer satisfaction scores mentioned above are the result of our total dedication to our customers and to their satisfaction.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Plumbing,
Bathtub Restoration,
Flooring Sales and Installation,
Glass and Mirrors,
Electrical,
Drywall,
Ceramic Tile
FAQ
Bath Planet is currently rated 4.6 overall out of 5.
Yes, Bath Planet offers free project estimates.
No, Bath Planet does not offer eco-friendly accreditations.
No, Bath Planet does not offer a senior discount.
No, Bath Planet does not offer emergency services.
No, Bath Planet does not offer warranties.
Bath Planet offers the following services: Replacement bathtubs & shower liners.