AC Cool Heating & Cooling Services

GREAT. Leonid said that the control board that ran the fan for our system was burnt out, and possibly the motor. He recommended only replacing one at first, to see if that would fix the problem. otherwise the repairs would be very expensive. He explained what he was doing, each step of the way. I appreciated being brought into the process so I could undertstand the risks and what I was paying for. He was clear in his explanations, considerate, professional and prompt.

Found A C Cool (Leon) on the List on Saturday afternoon. A C Cool is in West Hollywood and we're in Santa Monica. Leon was at the house within 30 minutes of taking the call. He looked up the heater and found that not only was it not in warranty but that it had actually been junked. Leon thought he might be able to fix it but would have to order some parts. He got the parts by Monday and by Monday afternoon, we had heat again. He thinks that his fix will keep the unit running and so far, it has. The charge was far less than the new heater that I thought I was going to have to buy would have been.

unknown

Leon was a little late but when he arrived, he did an excellent job. He fixed my leaking air conditioner and only charged me the $50 for the visit. It was a pretty easy fix and I appreciated that he didn't try to swindle me!

Leonid answered his phone promptly and came out to and quot;evaluateand quot; our Miele Dishwasher. He did not have a flashlight to look at the machine and seemed very unprepared. He said he would have to see what parts he would need and what they would cost. I seem to remember he said he would replace one part and if that didn't fix it then he would have to replace the next part. We never heard back from him and so I called to see what he had found out. He said he had been in the hospital. I told him I wanted some money back because even though he came out we did not know what was wrong. He agreed to send $25 back. He never sent the money and I was out the entire $50. I am really unhappy and hope I can save someone else from throwing their money away.reparir

My refrigerator (side by side) was not cold and freezer had ice that had built up on it. I thought the condenser had gone out, and I was correct. Called this company and it was confirmed. So, I had to purchase a new refrig, but he placed some other part on it to keep me going until the refrig was delivered. So, I was happy about that.

Our Miele dishwasher decided to stop working. When? Well, the first load of Thanksgiving day, of course. We called Leon of AC Cool, whom we'd found on the list, on Saturday. He was responsive and helpful on the phone, and went over several suggestions of things we could try right then. After thinking it through we decided to hand wash dishes old style over the weekend, and have Leon come on Monday. He showed up as promised and got to work. He knew his stuff and went through a logical process to check various possibilities. He found a dirty area on the contact electronics, but the main problem was that the drip pan (located way behind a bunch of metal pieces that had to be removed) held water, and the machine shut itself down to protect against flood. Leon examined more to make sure there were no acute leaks to be found. He reassembled everything, and the dishwasher has been back to its good old self. He was very clear in offering more help if needed should the problem reoccur and need more attention Leon did an excellent job, and is a pretty funny guy to boot. Highly recommended.

Leon's expertise in large appliance repair has kept my washing machine, dryer, refrigerator and dishwasher operating perfectly for years! I'm a firm believer in longevity so I buy GOOD and keep LONG! Leon is my hero. He's a young man with OLD SCHOOL skills. When the door switch of my 26 year old Kitchen Aid dishwasher finally broke and the part was no longer available due to age, Leon just MADE a new one! His ability (he's HVAC licensed) keep my central air and heating system operating as well. (He's done many repairs on our heating and air system.) Leon's "old country" honesty, courtesy and professional expertise are refreshing these days. He's been doing all my repair work for five years now and I believe he's a find beyond gold!