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GARAGE DOOR DOCTOR INC

Garage Doors

About us

Owner/operator since 1984. No subs.

Business highlights

41 years of trusted experience

Services we offer

Garage door service, repair, springs replaced, electronic garage door openers, and remote controls.

Amenities



Accepted payment methods

Check

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-14 of 14 reviews

Lydia Y.
08/2015
5.0
garage doors
  + -1 more
Came ahead of schedule and actually called to pre coordinate their early arrival! Done quickly and professionally. No hidden add ons. And called back to make sure everything is working. Could have sold me on installing new springs, but recommended adding tension to current springs for the time being and saving money until the springs really need replacement.
Description of Work: -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John A D.
12/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: replace door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty S.
06/2013
5.0
garage doors
  + -1 more
Everything went well.
Description of Work: Our garage door needed repair and Jim came out quickly and fixed it for a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eva K.
01/2012
5.0
garage doors
  + -1 more
The work was done promptly. He repaired the motor after normal working hours and was very courteous. Even though he came in the evening to make the repairs, his price seemed reasonable. I highly recommend Garage Door Doctor.
Description of Work: The garage door opener motor needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron A.
12/2011
5.0
garage doors
  + -1 more
I first hired the Garage Door Dr. 3 years ago to do a much needed, major adjustment to my garage door which was sagging and hitting the roof rack of my SUV. He showed up when he said he would and did an amazing job of fixing and adjusting a not so great 2-car garage door. I just hired him again to replace the hinges and springs and an overall adjustment and balancing to the same 'not so great' garage door and once again he showed up right when he said he would, which was early on a Monday morning and did an incredible job, once again. Prior to this I had to get out of my SUV every time I needed to open my 'automatic' garage door opener for the last month or so. Jim is a rare breed in that he actually cares about the quality of the work he does and is NOT all about just getting the job done so that he can move on to the next job, not to mention he's very professional and pleasant to be around.Thank you, again, Jim!
Description of Work: Replacement of all hardware (replaced with more heavy duty hinges and springs) and overall adjustment and balancing of a 2-car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Kurt S.
10/2011
5.0
garage doors
  + -1 more
Service was great. I called Alex and he was in the area on another job. I told him I was concerned about paying a service call fee if he couldn't actually fix my problem. He agreed and came out. Once out he explained the situation in terms I understood and started working with his son to figure out a way to break into the garage. Alex didn't think they would be able to help but his son asked me a few more questions and suddenly had an idea. He was able to squeeze a wire through a gap in the door to reach the manual switch and presto...the door was open. Alex then installed an emergancy release switch. He didn't try and sell me stuff I didn't need and wasn't overpriced. He helped me reset the wireless key pad and then had me walk through it myself so I knew what to do...excellent for someone who is tactile learner! So that was it. He was great! And when the stupid pad went out two weeks later I knew how to get in, how to reset it and how to put the door back on the auto track. Amazing!!
Description of Work: We buoght a new house and the wireless keypad stopped working so we couldn't get into the garage...because there was no other way into the garage beside the large garage door (so stupid!!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108.45

Lori M.
11/2009
5.0
garage doors
  + -1 more
He quickly responded to the cal and came within a very reasonable period. Quickly and reliable. We are considering purchasing a new garage door through him.
Description of Work: Our garage door was not opening. It was a very simple fix, so he also did routine maintenance to help off-set the minimum service fee.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Alex K.
10/2008
5.0
garage doors
  + -1 more
He was very good and professional. They were on time. The original quote he gave me was correct. He did everything that he needed too. He did a great job and I was very happy.
Description of Work: They changed the springs on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LARRY G A.
08/2008
5.0
garage doors
  + -1 more
Prompt and professional service for broken sliding garage door. Gave reasonable estimate of work, purchased new door, and installed within one week.
Description of Work: Garage door purchase and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

RONALD P.
07/2007
3.0
garage doors
  + -1 more
It is probably rather obvious that I do not hire this company for the job. His preferences seemed odd to me. I guess he didn't want the work. The best thing he did was tell me how I could fix the problem on my own without haven't to hire someone. I guess it wound up okay in the end as a result of his advice. I would not use him though in the future to be honest, and I really could not recommend him to others either.
Description of Work: Garage Door Doctor came to my home to give me an estimate on my garage door. The springs were broken and the old extension springs needed to be replaced. He gave me an estimate of four hundred bucks and then turned around and told me he wouldn't do the job at all because he only works with garages mounted in concrete. He said he likes to work with newer systems that use coils. too.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$400

Janet G.
03/2007
5.0
garage doors
  + -1 more
Great! He arrived on time, did a thorough job and was done in 3-4 hours (as he quoted). I had wanted the 1/HP model, but he didn't have it on hand. So, I got the 1/HP model for $20 extra. He would have gotten the other motor, but we would have had to reschedule the installation. He threw in the fancier model remote for no extra charge, because he didn't have two of the regular on hand. He answered all questions thoroughly. It was a pleasant experience.
Description of Work: Replaced 20 year old. Genie garage door opener with new 1/HP chain model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Janet G.
03/2007
5.0
garage doors
  + -1 more
Jim was very prompt. I called several companies and he was the only one willing to come out the same day that I called (Saturday). He was quick and professional. I asked him about replacing my opener. He was nice enough to explain the different types of motors and left me a couple of brochures. He gave me absolutely no pressure. I will definitely call him when I'm ready to put in the new opener (and submit another report). I highly recommend him.
Description of Work: Replaced broken garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ANNA P.
07/2006
5.0
garage doors
  + -1 more
Mr. Bishop was prompt, informative, professional, efficient and neat. My garage door now operates safely and quietly!
Description of Work: He replaced heavy duty hinges, rods, anchors, etc. on our wooden garage door. He also straightened door and installed a new Liftmaster opener with safety beams and wall controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

ORA C.
07/2005
5.0
garage doors
  + -1 more
THE PERSON WHO DID THE WORK OWNS HIS OWN BUSINESS, HE DOES THE DOORS. HE'S GOOD. THE QUALITY IS ALWAYS GOOD AND HE ALWAYS STANDS BEHIND HIS PRODUCT. HE INSTALLED THE PRODUCT AS WELL.
Description of Work: THEY DID SERVICE ON THE GARAGE DOOR OPENER. THEY ALSO CHECKED THE GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    7009 NEWPORT CIR, West Hills, CA 91307


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    GARAGE DOOR DOCTOR INC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    GARAGE DOOR DOCTOR INC accepts the following forms of payment: Check
    No, GARAGE DOOR DOCTOR INC does not offer free project estimates.
    Yes, GARAGE DOOR DOCTOR INC offers eco-friendly accreditations.
    No, GARAGE DOOR DOCTOR INC does not offer a senior discount.
    No, GARAGE DOOR DOCTOR INC does not offer emergency services.
    No, GARAGE DOOR DOCTOR INC does not offer warranties.
    GARAGE DOOR DOCTOR INC offers the following services: Garage door service, repair, springs replaced, electronic garage door openers, and remote controls.

    Contact information

    7009 NEWPORT CIR, West Hills, CA 91307


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM