1-800-GOT-JUNK

Fantastic! Jonathan, Craig, James and Jose from the LA Metro division were prompt, courteous and efficient. I didn't have to lift a finger. They did all the work. Will definitely hire them again and recommend them to my friends. They packed up 2 truckloads of trash.

They were outside of my service area, and did their best to find another provider that was in my area, but were unable to.

I wasnt able to use the deal because I am out of their service area. They responded within the time limit given.

The company employee looked at the debris I wanted moved and told me off a laminated piece of paper that it would cost at least $350.00. I divided the refuse in 1/2 and had the City of Pasadena remove it, no charge.

Arrived on time. Very professional, fast and cleaned up after. Just a little pricy.

I called on Thursday and was able to schedule for Sunday between 1:00 and 3:00. I received a call on Sunday morning to see if they could come a little earlier. I said, yes. Dan and Andrew arrived on time, they were clean and very professional. They were very careful to not damage any walls, furniture, light fixtures, the wood banister and the hardwood floors. The entire process, including payment took about 50 minutes. I was very happy with the services provided. I would hire 1-800-Got-Junk? (Dan and Andrew) again and I would refer them to others.

They were nice and patient and they did an outstanding job!

Awesome, so far have used 3 times and using again shortly. Take anything except hazardous, even sweep up when done. Highly recommended.

Arrived early. Were polite and efficient

It was great! They arrived on time, quickly called to confirm after I scheduled on their website, and did a fantastic job. Furthermore, they offered me discounts for being a first-time customer and for scheduling online. I also appreciated that they were very careful to avoid damaging anything while they removed the items from the house. Something else that I liked was that they they provided me with literature on their company, explained how they operate, and even provided me with a receipt of the items that they donated on my behalf.

I have used this service many times. They are awesome. They are professional and reliable. The items that can be donated or recycled, they do so. They clean up after themselves. Love this service!

The crew was good - professional and on-time. They cleaned up. It was all great. The problem was the pricing - way expensive for a small truckload of debris.

I was very impressed with this particular team that came to give me an estimate. They arrived exactly on time, made a fair and reasonable assessment of what I had to have taken away and did not pressure me in ANY way to move forward that day with their services. They were dressed in the company's uniforms and driving a company truck, so I was confident they were really employees of the company. The truck was clean, as were the employees' uniforms. I asked for the pricing they gave me to be in writing so I could think about it and make a decision later. They gave it to me without question. I felt the team that came to my home acted professionally and even though I did not use their services, I would be inclined to use them in the future, should I need that kind of service.

Prompt and professional from initial call to clean up

Excellent, prompt and courteous service. Would recommend them!!

Being stuck in a situation where I had to get rid of the stuff in my parent's house, it was en efficient method if you are out of steam and tired of doing everything yourself.

I booked them online.They were supposed to be at my house between 3-5pm. They were supposed to call when they were 15-30 minutes from arriving.At 4:30pm when they still hadn't come or called, I called the company. They said that they would send the truck right away. I asked how far away they were and was told 1.5 hours. So, I rescheduled for the next day. That window was 10:30-12:30pm. They called at 10:40 to say that they were about an hour away. They finally arrived at close to 12:30pm. Their truck was full so there wasn't enough room to pick up my debris. Plus, they were unable to give me an estimate (as was promised), and I was unwilling to have them load what they could and then tell me the cost. So, I told them, "no thanks" and hired a local with a truck to haul the debris away. The drivers were nice and professional, but did not provide the services advertised. I would not recommend them

I needed to have a large pile of used lumber and other trash removed from the driveway along with a old style 60" television set, an old chair, large chest of drawers and an assortment of other items in the garage. I called was able schedule a pick-up on the following Saturday. The company confirmed the date and time by email and I received a reminder call on Friday. Two men arrived on time Saturday morning and looked at what I needed to have removed. They gave me a quote on the spot which I accepted. It took them about two and a half hours to get everything loaded up. I wasn't sure two men would be able to manage the television set, but they knew what they were doing and seemed to have no trouble with it. They swept the driveway and cleaned up and swept the garage before they left. I was very pleased with the job and would hire them again.

I am extremely satisfied with my experience with 1 800 GOT JUNK. The company is very reputable. The workers are very friendly. They were dressed nicely. The workers even help picked stuff up in the house.They were incredibly helpful. The price was exactly what they quoted me. They did not deter from it. They were quick to answer questions and arrived on time. I called them Sunday and that afternoon they were at my home. I have used them several times and I will continue to use them.

I would stick to the designated time and not think that they "may" be in the area. Be ready as they will call to confirm the time at least twice.

Very professional. Kind of pricey, but the service was excellent.

They got rid of just about everything. They did a really wonderful job.

She quoted me $180. I paid $150.

Very easy experience from the phone call to the pick-up.

It was simple to schedule the pickup and to estimate the cost through the website. They called about 15 minutes before the two-hour window that I had scheduled it and gave a more precise time estimate within the window. Two people showed up as scheduled with two trucks. They checked out the items when they arrived and estimated the price, which was similar to the estimate from the website. They were friendly, professional, and quick. I was able to pay by credit card when they finished. The price might be a little high for the time and effort involved, but I knew that going in from the website. The whole experience was simple and painless. They performed exactly as they promised.