UNIQUE CUSTOM TILE WORKS

Peter has always provided excellent work for us. We always received compliments on the finished work and we refer him to others The latest project we have planned to be completed in Nov.

We had our house remodeled a couple of year ago and also had the bathroom redone. Little less than a year it developed a leak, leaking through the ceiling and we called them and they did something to make it better. They finally got the leak fixed, but they were supposed to repair the ceiling where the water leaks down on the dry wall. We had to call them more than a dozen times and they never followed through or came back. They never repaired the damage that was due to their incompetency. They did the tiling downstairs which was good, but their clean up was horrible and left tile cutting around. They were never punctual and it was a hassle getting them to come and do the job and they left the work unfinished. I felt that they gave me a fair estimate. I would not recommend them.

I called Peter and made an appointment for the next day. An hour after the scheduled appointment time I called him on his cell phone. He not only did not remember the appointment, but he couldn't remember me or the job. We made another appointment for several days later. He showed up this time and said he would fax me an estimate the next day. Of course I did not get it. I called him several times over the next week, and each time he promised to send me the estimate within a couple of hours. I finally got a bid from someone else, and Peter called me the next day to say that he couldn't do the job. When I said that it was clear to me that he didn't want to do it in the first place, he said that was exactly right. Why couldn't he just say so up front instead of costing me a week? He is extremely unprofessional.