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Walnut Creek Carpet One

Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing, Flooring Sales and Installation,

About us

Company: Each Carpet One® Floor & Home flooring store is locally owned and operated. The Walnut Creek team is comprised of three highly experienced sales representatives. We offer a vast variety of flooring styles involving carpet, hardwood, bamboo, laminate, tile, and vinyle. We use exclusive brands including Relax, It’s Lees® , Bigelow®, Good Housekeeping™, Hanover Hills™ Hardwood, Rustic River Hardwood, Bellisima Tile, and Mirror Lake™ Laminate. Additionally,we offer industry leading warranties that are backed by Carpet One Floor & Home (up to 50 yrs wear, stain and fade). We also warrant the insallation for the life of the flooring. Angie's List Members: Eligible for discount. Please call to inquire.

Business highlights

31 years of trusted experience

Services we offer

Carpet, hardwood, laminate, vinyl, tile, area rug design consultation & installation/ repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
4.0
professionalism
4.3
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

Karen L.
04/2012
1.0
hardwood floor
  + -1 more
.I was very disappointed in their ability and the quality of their work. After they started ripping out the old floor then they say they couldn't do it because the floor was not level and just left it like it was. Even thou they told me they had the material ordered they didn't and then 2 days before they were suppose to start the install they asked to change vendors. It was an aweful experience this happended This happened one week before Thanksgiving. I was not happy that my home was a complete mess due to this and it was not appreciated. This was all done thru an insurance claim and we went with them due to what State Farm recommended and due to this they no longer recommend them. I would never use them again.
Description of Work: .We had Walnut Creek Carpet One to install a hard wood floor.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$2,000

Lawrence N.
07/2010
5.0
floor cleaning
  + -1 more
They were excellent. They were very careful, quick, on time, and simplistic. She suggested us to buy new carpets and replace the wood flooring. She gave me a very good estimate.
Description of Work: Our water heater leaked once when we were not at home, and when we came, we found that our wood floor and our carpets everything was ruined. We called our insurance company, and we were given many companies and one of them was Walnut Creek Carpet One.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

IRENE P.
10/2007
5.0
hardwood floor
  + -1 more
Shelly Lari is the owner and she is wonderful. They were very efficient in doing their work. Their owner came out three times to check and see if everything was going the way it was supposed to be going. They were very customer service friendly. They finished ahead of schedule, so that was very good. I really don't have comparison for the price so I really can't grade them.
Description of Work: They refinished my hardwood floors in five rooms which included the kitchen, hallway, office, living room, and dining room. It was half of our 2600 square foot home. They are also going to be installing carpet in my home here pretty soon. The floors were pretty much taken care of by the insurance company.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2085 N Broadway, Walnut Creek, CA 94596

    www.carpetonewalnutcreek.com

    Service hours

    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Walnut Creek Carpet One is currently rated 3.7 overall out of 5.

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Walnut Creek Carpet One accepts the following forms of payment: American Express,Check,Discover,MasterCard
    Yes, Walnut Creek Carpet One offers free project estimates.
    No, Walnut Creek Carpet One does not offer eco-friendly accreditations.
    No, Walnut Creek Carpet One does not offer a senior discount.
    No, Walnut Creek Carpet One does not offer emergency services.
    Yes, Walnut Creek Carpet One offers warranties.
    Walnut Creek Carpet One offers the following services: Carpet, hardwood, laminate, vinyl, tile, area rug design consultation & installation/ repair.

    Contact information

    2085 N Broadway, Walnut Creek, CA 94596

    www.carpetonewalnutcreek.com

    Service hours

    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM