French's Waterscapes

Did not go well.

Wonderful! Cash is a waterscape artist. Give him your specs and get out of his way. He will create something amazing for you!

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My husband called and spoke with Mr. French regarding our water feature. My husband explained what he thought might be wrong with the water feature but we needed someone to come out and take a look at it. Mr. French gave us an estimate of $600.00 over the phone. He did not come out and diagnose the problem. Before you quote someone a price, the least you could do, is visit with the customer before quoting a price. After the quote, we decided to take our business elsewhere.

I did not use this company, when I called to schedule an appointment, they told me my job was too small. My cost for the service was not refunded to me. Thanks, Linda

Absolutely fabulous?. Fast, efficient, professional, fabulous job! Will recommend French's Waterscapes to anyone considering installing a new pond/waterscapes or enhance the existing one. Cash French, owner of French's Waterscapes FAR EXCEEDED our expectation and we are pleased beyond words.

Cash set my fountain on an Aquabasin and bought a new, reliable pump. He brought gravel and rocks, and then used rocks and other items I already had to create a beautiful, forest-like effect. He ran electric cords in pipes underground for the pumps and lighting. The whole time, he was enthusiastic - as well as being responsive to my ideas while he was working. Both he and Kevin were careful and particular, making sure it was done just right. The price is a lot of money for me, but it was worth every penny. Right now I am sitting watching my bubbling fountain while I write, and I haven't been as glad at anything I have done so far to fix up my house.

I already had a waterfall that had been inexpertly installed. That experience enabled me to be very clear with Cash French about the challenge I presented: demanding but not impossible. I paid his fee to do a site visit, and I solicited quotes from two others. Intuitively, I knew that Cash would be my best choice. I told him that he needed to keep only one word in mind: Natural. Given my very high expectations, it is amazing that Cash could exceed them. I now have the waterfall of my dreams on the steep hill of my backyard. It is natural looking, beautifully illuminated at night, landscaped with lovely plants, and soothing to the ear. Cash kept in touch with me throughout my decision process without pressuring me, was readily available to answer my questions, and finished a complete redesign, reconfiguration, and renovation of my water feature in his predicted two days. His assistants were a pleasure to have on my property, and Cash was with them every instant. His artistic sensibilities, quality focus, customer service, and engaging personality provided a wonderful experience. I endorse Cash French at the highest level.

They called and said they would get back to me to schedule a day. I spoke to a second person who was going to schedule an appt.. No Appt never heard back. I have been meaning to call but it's one more thing.

Not to well - an individual came over and gave estimate, but is was so far over the $499 we were shocked and decided not to proceed.

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Cash French was extremely helpful and wonderful to strategize with. Overall, I had a fabulous experience. Not many would have spent the time with me that Cash French did.

My husband and I have emailed and called multiple times. We've left messages and never hear back. I am very unhappy with this situation...they took our money immediately, but here we are several months later and we still have no services performed!!!!

I purchased a big deal coupon for this company. Did not turn out too well. I figured I should calm down a little bit before I express my views. Basically I gave him information about the water feature I have he quoted something about ten time the size of what I have. He didn't come out. The service wasn't done. We exchanged information and the deal was to give me a quote on repair of some things that wrong with my water feature. And he gave a general quote for a much larger feature with pumps that had ten times the capability for something that was far, far in excess of what I have. I would say it was unresponsive. He did tell me that he was somewhat overwhelmed at the response to the Angie's List deal.

They never provided what was promised, a detailed plan.

It did not go. I had to continually call and email to get a response, and in the end, Cash disappeared and I never got a water feature design. It is my opinion that he was not prepared to handle the volume generated, and instead of offering a date in the future, he overcommitted and underdelivered.

It went very well. Cash and his assistant were enthusiastic about their work and very willing to listen and exercise creativity to the little yard. When I can afford it, I will engage their services.

I kind of new what I wanted, but it was difficult to articulate what I wanted. Cash French was truly patient and open as he listened to my thoughts, asked additional questions. When finished listening he together a model to visualize the what it might look like. With a few suggestions, he accomplished what i desired and more within my budget. My wife and I thrilled and extremely satisfied with results, value, and service. I highly recommend French's Waterscapes!!

Cash came highly recommended by Alden Lane Nursery, here in Livermore. I emailed him a picture of the space where I wanted my water feature, where an old cement fountain had been removed. Power & water were already there. He was able to draw a general concept over my picture and send it back to me. I really liked that instant feedback of his idea that I could actually see and not just visualize. Cash then came to see the area and to give me an estimate. Before he arrived, I had already been on his website and looked at every single picture he had. I was highly impressed by his amazing ideas and creations! Just beautiful work, so I was already excited wondering what he could do with my small space! We hashed over different ideas and came up with a design that was beautiful, functional and affordable. My only issue was a time constraint. I was having 14 screaming girl scouts there for a BBQ on a Saturday afternoon and really wanted it done by then! Cash promised me that it would be done by then, as it would only take 2 days to complete! From dirt to flowing water... 2 days! Later that week, Cash and his foreman Mike showed up and got busy. The electricity and water were already at this site due to the old existing fountain that never worked from when I bought the house. They were very neat, tidy & careful not to trample my roses that were next to this area. He texted me pictures after the first day since I had to work. Incredible what they got done in just 1 day. Such labor intensive work for a 3' high water feature! They higher you want it, the more labor & materials (and expense) involved. That was very obvious in looking at the pictures. By day 2, day of the Girl Scout BBQ as well, they completed setting all the rocks and planted at least a dozen plants within the water feature. When I turned on the remote control for the first time and saw the water cascading down and drop into the rocks at the bottom it was amazing! Then to hear the water flowing was so relaxing! I couldn't wait to see it at night with the 3 lights he tucked within the rocks. Before they left, Mike & Cash swept and hosed off my entire patio & side yard where they had been walking and bringing dirt, rocks and supplies through. It's like they were never there it was so clean! What Cash created for me was so breathtaking that I couldn't stop looking at it! Later that evening, it looked wonderful all lit up. Felt like we were camping under the stars by a creek, eating s'mores and singing camp songs! I sent Cash some pictures that night and he gave me pointers on how to move the lights into better position. I was thankful for the 'tech support' that night a few times since then as well! I can't say enough about Cash and the beautiful water feature he created for me! So many nights I have slept with my bedroom slider open and drifted off to sleep with the sound of the water! So relaxing! I can open any door or window in my house and hear the water. And I can't say enough about how easy Cash was to work with. He was a business man of his word and gave me exactly what I was promised, when I was promised it. I felt his price was very fair considering all the labor that was involved in creating this from a flat dirt area. Digging the reservoir and building up the height of the top of the water fall, and the surrounding creek bed. I show pictures of my water feature to everyone and they are in awe of it's beauty! I love what Cash did for me so much that I'm considering a 2nd water feature in my front yard.The follow up maintenance was great too. I recently had him out to drain the water and clean the pump. Split up some plants that were really growing fast. It looks and sounds wonderful! I highly recommend Cash for his years of expertise, beautifully creative designs and he is an amazing person to work with. His attention to detail was key for me, as I too pay attention to details. He loves what he does and it shows! I proudly show off his work and I welcome anyone who wants to come see it before hiring Cash.

See above--given the slow responsiveness I did not hire this vendor

Initial contact ok. Several tries at contact failed due to various difficulties. Provider very apologetic but the situation became very frustrating and we both agreed that refund was the solution.

I made a appointment for them to come by on September 23rd between 10am and 12pm He never showed up or called.

For 15 years, I've been involved with so many remodeling and construction jobs that I have lost count but I've never asked for a company sign. I ask the guys at French's Waterscapes to give me a sign to post on my back fence near a walking trail. I am also a curious neighbor peeking through my neighbor's fences on the trail and I've seen a lot of backyard waterfalls. I already had a waterfall before I found French's Waterscapes, but I always felt that it was missing a certain something. French's Waterscapes definitely brought the "something" to this project. Here's what I started with: Three years ago I had a waterfall built that started at the top of a steep slope, and meandered down the slope about 35 feet, then dropping into an unattractive perfectly round hole about 6 feet in diameter. Water level was 8-10 inches below ground level and was a sludgy green algae mess. A couple years ago I added 6 mosquito fish to take care of the mosquito-breeding problems that came up from the standing water. Two years later I had about ~100 mosquito fish (warning). I started thinking about how I was going to fix the algae mess, and I already knew that the more water the easier it is to manage water quality. My husband wanted to take it all out and put in a pool instead. We've got 2 little ones, 6 and 4 years old that are not swimmers yet. Between the safety concern with having a pool and the idea of a big hole in the ground with salt or bleach water for swimming the idea just didn't appeal to me. I wanted to continue my landscaping theme of natural and wildlife friendly. So I started looking for someone to either help fix the algae problem or demo the whole thing. That's when I found French's Waterscapes. My main concern from the start was always safety and I also care a lot about aesthetics. There's no way I was going to put in a new water feature that required me to change my parenting style. I like for my kids to have free reign in the backyard and be creative on their own. There's something special that happens when kids are allowed to explore their world without direction from the grown-ups, and we're a homeschooling family so my kids spend a ton of time in the backyard creating, learning, and exploring. French's Waterscapes brought an amazing plan to the table. Ultimately they put in a pond approximately 17 x 20 feet with an amazing filtration system. The deepest part is ~36 inches, but covered with grates to create a standing height of ~18". No part of the pond is more than 18" standing height. AND, they had a brilliant idea to create a special beach area off to one side where my girls can hang out in ankle deep water and play. On the opposite end of the pond, is a grown-up area to sit and hang our feet in the water. Love! Every step of the way, the entire crew from French's Waterscape amazed me with their precision and attention to detail. With all the dirt that needed to be removed (~18 yards), shovels just weren't a practical way to get that job done so they brought in a bobcat. My house is cozy with the neighbor, with an opening clearance at the gate of 42 3/4 inches. The bobcat is 42 inches. We did have the option of removing the fence post and gaining another 3 1/2 inches, but I only wanted to do that as a last resort. When the guys went through the gate with the bobcat, they didn't so much as brush against the post. I don't think I could have fit my pinky between the tractor and the gatepost. I barely saw a sliver of sunlight. They drove that tractor all the way to the back yard with not even a scratch on the stucco. ~18 yards of soil was taken out and ~14,000 pounds of big rocks and countless pounds of pebbles were put in. Everyone at French's Waterscapes is very professional, and my project was managed efficiently. My girls literally couldn't wait to get in the pond and start the serious business of playing. While the guys worked my girls got a head start on enjoying the kid area. I think my kid's bike and scooter riding days are over! Words cannot describe how happy I am with everything. This was a well-run project with amazing results. As for my husband, who originally wanted a pool, and was very resistant to the idea of a pond, much less this size, he's already planning an add-on pond with a stream connecting to the one French's Waterscapes just created, and he has made a list of which fish we're adding first. Cash is artistic and creative on a scale I rarely see. Cash's foreman Mike was on this project as well. He knew exactly what was going on every step of the way. The entire crew worked tirelessly the entire time they were here. If you are considering adding a water feature to your garden, call French's Waterscapes!

I originally contacted the service via email. After emailing back and forth a few times we agreed what needed to be done. May 24th I requested to schedule the work and I gave him my availability. May 27th he said that he would get back to me with a date for that week. I never heard back from him. Since he had not scheduled anything for the week of May 27th, the following week (June 1st) I emailed him my availability for the coming week. I never heard back from him. June 4th I tried again. Never heard from him. Now it is June 12th, I have sent several emails he has not responded to, and I'm giving up. I had hoped to have the work completed by now but instead I have to find a different provider.

We had 4 different contractors work on our yard landscaping, and we interviewed each carefully. Cash's waterscape work was the best of the bunch. He was thoughtful, committed and conscientious. Best of all, unlike other works, his stood the test of time.