Bruce's Carpet Cleaning, is a well established and long standing company in Walnut Creek. As owner/operator I personally do each job. This differs from many in the business. It ensures that I can stand behind skillful quality work. I respect you the customer and will treat you with integrity.
My background is 18 years carpet cleaning, and 50 years resident Walnut Creek. I went to University of Pacific HS Ygnacio Valley and my church is Northcreek EVF.
"Call me - Let's Talk." Bruce
Bruce did a wonderful job, but best of all his communication and custom service skills deserved 10 stars. He stated his fees upfront, confirmed the night before and showed up on time. Will definitely ise again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joyce M.
11/2015
1.0
Bruce seem like his heart wasn't really into cleaning my carpets. Rushing...his machine was dripping excess water, my carpets was excessively wet in some areas. I only wanted him to clean around furniture and he act like that was a problem, I read other reviews and was shocked. On a good note he did explain some tips on carpet cleaning., I did appreciate that. I felt somewhat like he wasn't very comfortable in my home. Wouldn't use him again.
Rating Category
Rating out of 5
quality
1.0
value
2.0
responsiveness
1.0
$80
Tony D.
10/2015
5.0
If Bruce is available in your area hire him excellent customer service very prompt and professional and polite and didn't try any upsale tactics very honest Thanks Bruce Tony & Lesa
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary W.
10/2015
5.0
Bruce was knowledgable, professional and did a thorough job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carla K.
10/2015
3.0
My couch and rug were very wet, it took hours for them to dry. Rug still had stains and he left it downstairs. My son and I had to bring it up. Everything was just cleaner than it was, not the cleanest it could be. I've had both items cleaned before. The previous professional did a much better job.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Kim C.
10/2015
5.0
He showed me what was in the tank when I asked him how much he got up-I had him dump it in some plants n the side of the house, and you could see and smell he got a lot of debris out of the carpets! He showed me how to properly stain treat carpets, the way w/seltzer water, baking soda, white vinegar, and gave me an enzyme cleaner to help also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ana K.
10/2015
5.0
They did a great job.I had to leave the house and I left the house key with them and when I came back every thing was perfect. I really like them .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy H.
09/2015
5.0
He did a nice job at a good price and was efficient and reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$105
Susanna v.
09/2015
5.0
Owner-operated business, Bruce is very customer focused and very detailed at what he does. For my old furniture I think never looked as good as it does now except for when it was new! Will definitely hire Bruce again. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Fern N.
09/2015
5.0
Bruce and his son, Jake, came on time, did a thorough job, asked a very reasonable price, and we're easy to work with. I recommend his services to anyone. I did move all the moveable furniture and stuff myself before they came so I don't know what they would have done if they were doing the moving but the whole experience has worked out quite well for me and my carpets look good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$165
Bruce M.
09/2015
4.3
Bruce did a good job cleaning about 2700 sq ft of white wool carpets.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Melvin G.
09/2015
5.0
Very thoughtful and considerate,and sure of himself.