ADVANCE TREE SVC INC

Used them before. Price has gone up, quality has gone down

Recieved an estimate to trim two ash trees in front yard. The est. was the highest one I got out of three tree companies, but I felt that Advance would do the job right. The owner came to give the estimate and we spoke for about 30 min regarding specific limbs and what I wanted from the job. I called that same day to book the appt...with no call back. I called again a few days later and booked the appt from someone who picked up in the office. The work was shceduled about a month out....that was the soonest. Day of the job....owner was not there....workers did not know which specific limbs to cut or what we had talked about..fast forward to when they finished.....did not complete job to my specs, damaged gutters, small trees and bushes all around. I was told at estimate time that and quot; we wont hurt a thingand quot;. Also the workers put large holes in the bark of the trees when they climbed up......maybe they havent heard of ladders? .....Anyway... I complained about the damage and job not being complete ect. The owner offered to fix gutters and replace small tree and send a crew to finish some of the work. Diiferent guys came to finish tree work. Owner said he would fix gutters or take some off bill. I wanted money taken off bill because i didnt want them touching my house again. Also.....no follow up to see if work was finally completed to my satisfaction.

They came out early to avoid the bees that reside in my bush. They are very attentive. They clean up very well.

I liked the fact that they were here when they said they were going to be. The people that did it, there were 2 guys, were nice. They were really nice and they cleaned up after themselves good too. The guy that came out to give the estimate was really nice and very helpful. I think they do some landscaping too, which I may check with them further as he had some ideas. The only thing was that it took them so long to do the work, but that was okay because I've waited so long to get it done anyway. I just felt good about the guy and that they had pretty good credentials. The price was good, I had gotten other quotes. It was a lot of work. The only thing is if you are in a hurry to get work done, they are a little backed up.

We've been using this company for tree trimming for many years. They are punctual and do a good job. An estimate was given beforehand for the tree removal and complete stump grinding with large root removal. They showed up on time and placed protection around the area the trees were to be removed. All went well and they finished the job in record time. Unfortunately, their truck got full and they could not complete the stump grinding and root removal in the contract. They offered to come back to finish the job at a later date but the surrounding landscaping was to be replaced the following day and could not be walked on. We contacted them a few weeks later to see if they could complete the job but at that time all they could do was to take a small amount off the billing. Contacted again and left voice message but did not hear back from them. Finally hired someone else to finish the job. We will probably use this company again since this is the first time in twenty years that we've been disappointed with the work.

They are prompt, efficient, friendly, courteous. They check with us to be sure the job is to our specifications. Clean up is good. There was zero damage to the surrounding plants. We have been pleased with the job they've done and will call them when needed.

They did a marvelous job! They knew what they were doing. Their arborist are licensed. Extremely polite, helpful and explained everything they were doing.

I hired Advance Tree Service to do all the work described above and was very happy with the service and with the price. The estimate/quote process was professional and straightforward. We walked around the property together to discuss each tree and its needs. I took notes as we did this and the arborist was very patient to answer my questions and provide guidance/suggestions for each tree and question I had. The quote was a little lower of the two I gathered for this job, but the lower price was just a bonus. I liked this company and felt confident that I would be happy with the work that they did. And I was. On the day scheduled for the service, they arrived on time with two crews and all their gear. They completed all the work and hauled away the debris in one day. I was thrilled with how clean the area was when they were done and with how careful they were while doing the work. I would definitely hire them again. Communication was good. They are organized, knowledgeable, and easy to reach on the phone.

The work they did turned out very well. I would rate them high overall.

They were excellent. They did a beautiful job. I liked them a lot. I liked everything about them. They do cleanup. They are very nice at work. They give you a good quote and stick to it. They come on time. They were reasonable on price. They were much cheaper than other people. I would use them in the future.

Estimates were clear and exact, work was scheduled and completed in a timely manner.The work crew were very professional. They were very respectful of our neighbors trees. They also were tidy, nicely cleaned up after job. Great work, we will use them again.