It was great. They did it in a timely fashion. Cost was reasonable.
Description of Work: Faucet repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Paul L.
07/2020
5.0
plumbing
+ -1 more
Perfectly! The plumber (Ron) took exceptional care in removing, making necessary adjustments and adding new valves and water lines. He also fixed two sink drain pipes.
Description of Work: Replace 11 water supply valves with 1/4 turn valves. New flex connectors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Michael W.
04/2020
5.0
plumbing
+ -1 more
All the work was done expeditiously in two hours. The job looks great. The plumber was very respectful of current health precautions. My forth time using Hanna; will use again.
Description of Work: Reposition two toilets and install two more
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Tom D.
11/2019
5.0
plumbing, drain cleaning
+ 0 more
He arrived on time, work quickly to solve all the issues, professional demeanor, cost was $ 677.62 For what was done I consider this a good price
Description of Work: Pressure regulator. new toilet, rebuild P trap in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$677.62
mike C.
06/2019
5.0
plumbing
+ -1 more
Hanna Plumbing re-piped our whole house (hot/cold) and installed a new main water line from the street. I am very happy with the job that they did. I got four bids for this project and although Hanna plumbing wasn’t the lowest bid (very close to the lowest) they still got the contract because I really felt like I could trust them. Ed Jr. Nelson really set them apart for me in the quoting department. Ed is very knowledgeable, very Professional, And, I didn’t get the feeling that he was looking at me with dollar signs in his eyes like some of the people that were quoting. After I signed the quote We got right on the schedule. Then I had the pleasure of meeting Dale, Mike, and Delphino. These gentlemen did a fantastic job of re-piping my house. The quality of their work is evident. They never left a mess, and they kept me informed at all times. They were professional and hard working. I had one issue with an irrigation line getting disconnected during the main line work, but Ed had a guy out there the next day and fixed the problem before I knew it. To summarize, Hanna plumbing is large enough to handle any job, but small enough to still care about their customers. They were honest, Hardworking, and professional. I do not hesitate to recommend Hanna plumbing to anyone. Mike C
Description of Work: hot/cold Re-pipe and main water line replacement from the street
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sharan G.
02/2019
1.0
plumbing
+ -1 more
No response at all to my request for an estimate.
Description of Work: Bathroom plumbing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Hanna Plumbing & Supply Inc
Hello [Member Name Removed], I'm Juan with Hanna Plumbing getting back to you on a request for an estimate. For whatever reason Angies List had not sent us a notification of your request for an estimate or if they did it never came through to our side so therefore we weren't able to email or call you. It has happened before where others have had the same issue and I do apologize for that, we are trying to figure out why that is. In the mean time please call us at (760) 726-2002 and ask for the service department so we can help out in any plumbing issues you might have, thank you Juan!
Jeremy B.
01/2019
5.0
plumbing
+ -1 more
This plumbing company was great. We got several bids for the job and they were well under the other local companies. The team arrived and knocked the project out in 3 days. The quality was excellent. Ed Caputo went above and beyond and even fixed a leak in the water heater for no additional charge. The job ultimately came out under bid and they passed the savings on to us without us even having to ask. I highly recommend this company and will definitely use them again.
Description of Work: Whole house repipe due to slab leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOE M.
01/2019
5.0
plumbing
+ -1 more
The gentleman name was Ron G. that did a work. He did a good job and they did not charge excessive.
Description of Work: He put anode rod in the water heater and also he drained the tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
James M.
12/2018
5.0
plumbing
+ -1 more
Very very well, Emiel was very professional, knowledgeable and quick.
Description of Work: Install new kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Martina B.
09/2018
1.0
plumbing
+ -1 more
Hanna Plumbing fixed a dripping faucet and installed a new pressure regulator for me. While the plumber who performed the actual work did a great job (he was knowledgeable, fast and courteous), the service department was absolutely horrible to deal with. The pressure regulator that was installed didn't work right. Pressure would creep up. The first time I called I talked to someone who took the time to explain that it is normal for regulators to fluctuate and pressures to spike, especially at night when most people don't use water. I don't argue with that. However, my regulator didn't fluctuate or spike. The pressure would creep up and stay above 80psi. I tried to explain this to him, but he either didn't understand what I was saying or didn't want to understand. He advised me to wait a few days and see how it goes. I called the service department a number of times after this initial call. Usually a woman would answer and rudely say that someone would call me back. The last call I made was answered by a man who, after asking for my name and address, said: "Let me read the note on your account." Then he said that someone would call me back. It was very obvious that nobody was ever going to call me or they were ever going to honor their warranty. So after a week of dealing with them and never getting anywhere I finally called a plumber with a different company who came to my home the same day, assessed the regulator and switched it out. Thanks to my new plumber I finally have a working regulator. No thanks to Hanna Plumbing. I will never use Hanna Plumbing again. The reason I still gave them a C for quality is because my dripping faucet is fixed. It would be an F if it was for the regulator alone.
Description of Work: repair a dripping faucet and install a new pressure regulator
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$305
Jim H.
08/2018
5.0
plumbing
+ -1 more
Great but they don't do painting touch up.
Description of Work: Reroute plumbing above ground.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Kenny G.
07/2018
5.0
plumbing
+ -1 more
They (2 guys came) were great. They were exactly on time, which I doubly appreciate because the only thing worse than repair people coming late with no heads-up, is repair people coming way early and saying "Somebody else cancelled so I did you a big favor and came early." These guys were punctual, very efficient with both of my complicated outdoor repairs, and both repairs totally fixed the problems.
Description of Work: Two complicated outside repairs, both with PVC lines leaking but for elbow joints that were difficult to dig up to expose and replace (because of other pipes and conduits buried in the same locations).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Jeff H.
06/2018
4.0
water heater repair
+ -1 more
First guy cleaned burner, strongly recommended pump replacement with a pump with a timer. I OK'd it but told him we would likely have in on all the time anyway. He installed pump and left without saying goodbye. Upon inspecting pump, I couldn't find the timer adjustment. Called in, second plumber came out at no charge and inspected. Turns out the first guy installed one without a timer which was fine but why not tell me? A confusing visit.
Description of Work: Broken hot water recycling pump, water heater burner flaring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
JOE M.
05/2018
1.0
plumbing
+ -1 more
They put in a seal at the bottom and I thought the leak had stopped. A little over a week later I noticed the commode was leaking again. I called them again. They came out and put 2 seals in and said it is not leaking. They charged $95.00 for this. They left spots on the floor and some sand paper. I don't feel I should have been charged for the 2nd visit. UPDATE: 5/31/18 After complaining to Angie's List this company refunded the $95 for the second visit.
Description of Work: They fixed a leak at the base of my commode.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$105
Response from Hanna Plumbing & Supply Inc
I am sorry you were charged for this visit, you should not have been charged for our error. I have since spoken with the plumber and refunded you the service call.
JOE M.
05/2018
5.0
plumbing
+ -1 more
They did a good job. I will wait and see if the leak fix worked.
Description of Work: Installed Gasket in Toilet Base
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
LORRAINE R.
04/2018
5.0
plumbing
+ -1 more
Due to several copper pipe leaks in our walls over the past few years we opted to "bite the bullet" and have our entire house re-piped. We met with Ed, the project manager, for our 3rd estimate. He spent plenty of time with us answering our questions and was very knowledgeable in what needed to be done. We discussed copper vs. PEX and went with PEX. What won me over was 1) the best price, 2) the drywall repair work was included, and 3) they offered to cover up the holes in the walls each night so I did not have to board my cats (that alone saved me a few hundred dollars). The re-pipe installation took 4 days...we have a tri-level home and the drywall work only 1 day! We had maybe 40-50 holes. Both crews did an excellent job and cleaned up nicely each day. Included in our cost of service is a whole house water filter system.
Description of Work: Whole house re-pipe installation and drywall repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Tom B.
03/2018
5.0
plumbing, drain cleaning
+ 0 more
They were timely and quick. They did a good job.
Description of Work: Unclogged two sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
JEFFREY W.
10/2017
4.0
plumbing, drain cleaning
+ 0 more
Unit was not broken......minor plumbing adjustment done to prevent leaking
Description of Work: Repairing garbage disposal unit in kitchen
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$65
Cindy K.
09/2017
5.0
plumbing
+ -1 more
The leakage was from the seal of the sink.
Description of Work: checking the leakage underneath kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy K.
09/2017
5.0
plumbing
+ -1 more
I use the company for years and am happy with it.
Description of Work: leaking repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron S.
09/2017
5.0
water heater repair
+ -1 more
They did it while we were back east on a death in the family and we had other people letting them in and watching it. From what I can tell they did a great job that time. We were 3,000 miles away. They’re reliable, knowledgeable, trustworthy. To bring them in from the Eastern Pennsylvania through friends and get them in here and get it done, I don’t know how it could be better. I just have to say it was excellent.
Description of Work: They did a water heater replacement. It was a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Ron S.
09/2017
4.0
plumbing, wells
+ 0 more
It took him 2 visits to get it, so it cost us more money cause he couldn’t get it working the first time. It’s hard to give him an “A”, he did get it working, but it took more time and more money than he thought or we expected. I think they should have given us a break on the bill. I would recommend them because we had a good experience in the past. They got it working. It took more time and money than we had hoped, but they’re still a quality provider. We would use them again and hope for the best. I don’t think communication was a problem, we were satisfied with the communication. I think if they can’t figure it out and they have to make 2 visits they should give us a break and not bill us the standard hourly rate because they couldn’t figure it out.
Description of Work: The guy had to come out twice to make the repair. He was putting in a Grundfos pump, those are a water on demand systems.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Diane J.
09/2017
5.0
plumbing
+ -1 more
They are quick to respond and they have good people that work for them.
Description of Work: They replaced a kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mary C.
09/2017
5.0
plumbing, drain cleaning
+ 0 more
They do really excellent work. They're awfully busy so, it's hard to get a hold of them. I've used them maybe four or five times for various jobs. They're very busy, so it's hard to get appointment with them, but when they do come out, they're very good.
Description of Work: Drain repair or drain replacement. Something was broken on the drain and they had to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Naomi M.
09/2017
5.0
drain cleaning
+ -1 more
They are local in the same town that I am. Once I went to their store or showroom; they're not a franchise but just their own business. I went there many years ago. I had older fixtures that dated back that they aren't making anymore. So I went to see if they had something that would match. The parts didn't work, but I was so impressed with their professionalism and their customer service, and their desire to help. Next time I had a plumbing problem I went to them. I've used them for other problems and then I eventually used them to re-pipe my entire condo. In the construction back in the late 80's they used interior copper so there's been pin-hole leaks. They'd been telling me for years that I need to re-pipe the whole place but I resisted because it's tons of money. Finally after so many years of having all of these problems I just decided I may as well go for it, and I had the work done by them. I trusted them because I had been using them anyway for much smaller repairs like broken garbage disposal, or leaky faucets, things like that. Whenever they came out they were very professional and nice. There were a couple of times that they weren't able to stop a running toilet. I did contact a company that a friend of mine recommended, and they were way more expensive. They were like three times as much. I couldn't justify going with them even though she liked there work. I already knew the quality of this company's work. They knew me. They've been coming here for years. If they were late they would always say something. Sometimes I couldn't book them right away because they are getting more popular, so if I wanted them that day they would say I'd have to make an appointment. Their professionalism is what drew me to them in the first place. I was so impressed with their customer service and not just to me. I saw them talking to other customers too. I thought that they really were attentive and cared about the community, which is what it's all about.
Description of Work: They re-piped my entire condo.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps
FAQ
Hanna Plumbing & Supply Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Hanna Plumbing & Supply Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hanna Plumbing & Supply Inc does not offer free project estimates.
No, Hanna Plumbing & Supply Inc does not offer eco-friendly accreditations.
No, Hanna Plumbing & Supply Inc does not offer a senior discount.
Yes, Hanna Plumbing & Supply Inc offers emergency services.
No, Hanna Plumbing & Supply Inc does not offer warranties.
Hanna Plumbing & Supply Inc offers the following services: Residential, Commercial, & New Construction