She did a great job, but I lost contact with her. I tried her number, but there was no response. She had a family tragedy that occurred which might be the reason that I was not able to get in touch with her. Her prices were reasonable, very fair. She did a wonderful job cleaning the house. I liked her and I was very happy with her work. I would use her again if I can get hold of her.
Description of Work: I used the Grace Lopez for house clean up a few months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Donna F.
12/2009
1.0
house cleaning
+ -1 more
My appt was at 8:30 a.m. it is now 10:30 a.m. and no one has showed up or called me to let me know the status of my appt. Poor customer service.
Description of Work: House cleaning services
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
dustin P.
11/2009
3.0
house cleaning
+ -1 more
I wasn?t happy about their price, and it was really expensive for what they did. They charged me $650 to clean one small house and $600 to clean the other small house. The charge came to $75 per hour. At first, 3 girls came to work. Afterwards, 1 girl left and only 2 girls actually worked the whole time. I chose them because their office is close and that they will come out to work for me. They just didn?t clean as well as they should have.
Description of Work: I used Grace Lopez for housecleaning.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$600
SHELLIE C.
09/2009
1.0
house cleaning
+ -1 more
She called and said she could not make it due to her daughter being sick. I let her know this was fine and we rescheduled for this week. I asked that she please call the night before to confirm since I had received jury duty. I never received a call. I called today at 10:30 to see if she was coming, had to forgot, etc. She said she would be coming and offered to come tomorrow. We agreed to 12:30 today. It is now approximately 2:00 and she is not here. I called her after she was 45 minutes late, leaving a message to see if she was lost or was not coming. I continued to wait, calling again, pleading just to let me know if she doesn't want the job so I won't continue to wait. As of now, I still have not heard from her.
Description of Work: I called and made an appointment for housecleaning after reading the rave reviews on Angie's List. We made an appointment for a day or two later.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Beverly D.
01/2009
5.0
house cleaning
+ -1 more
Grace is a gracious and hardworking woman. She cleans very well and more than what is expected. She is prompt, courteous and friendly. She brings all of her own cleaning supplies. Highly recommend her services.
Description of Work: She was asked to clean the kitchen, bathrooms and vacuum the house. She also dusts and has cleaned up general clutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
VENA B.
08/2008
5.0
house cleaning
+ -1 more
Grace was recommended by my sister, and I couldn't be more pleased. Grace does a lovely job cleaning our home. She is quiet, efficient, respectful and friendly. Her prices are very reasonable, she is always on time, and she has been very accommodating when I have needed to cancel or reschedule. I am very comfortable with Grace cleaning when I am home, and when I away from home. I feel lucky to have found Grace.
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Service Categories
House Cleaning
FAQ
GRACE LOPEZ is currently rated 4.2 overall out of 5.
Sunday: 6:00 AM - 10:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
GRACE LOPEZ accepts the following forms of payment: Check
Yes, GRACE LOPEZ offers free project estimates.
No, GRACE LOPEZ does not offer eco-friendly accreditations.
No, GRACE LOPEZ does not offer a senior discount.
Yes, GRACE LOPEZ offers emergency services.
Yes, GRACE LOPEZ offers warranties.
GRACE LOPEZ offers the following services: RESIDENTIAL & COMMERCIAL CLEANING.