GRACE LOPEZ

She did a great job, but I lost contact with her. I tried her number, but there was no response. She had a family tragedy that occurred which might be the reason that I was not able to get in touch with her. Her prices were reasonable, very fair. She did a wonderful job cleaning the house. I liked her and I was very happy with her work. I would use her again if I can get hold of her.

My appt was at 8:30 a.m. it is now 10:30 a.m. and no one has showed up or called me to let me know the status of my appt. Poor customer service.

I wasn?t happy about their price, and it was really expensive for what they did. They charged me $650 to clean one small house and $600 to clean the other small house. The charge came to $75 per hour. At first, 3 girls came to work. Afterwards, 1 girl left and only 2 girls actually worked the whole time. I chose them because their office is close and that they will come out to work for me. They just didn?t clean as well as they should have.

She called and said she could not make it due to her daughter being sick. I let her know this was fine and we rescheduled for this week. I asked that she please call the night before to confirm since I had received jury duty. I never received a call. I called today at 10:30 to see if she was coming, had to forgot, etc. She said she would be coming and offered to come tomorrow. We agreed to 12:30 today. It is now approximately 2:00 and she is not here. I called her after she was 45 minutes late, leaving a message to see if she was lost or was not coming. I continued to wait, calling again, pleading just to let me know if she doesn't want the job so I won't continue to wait. As of now, I still have not heard from her.

Grace is a gracious and hardworking woman. She cleans very well and more than what is expected. She is prompt, courteous and friendly. She brings all of her own cleaning supplies. Highly recommend her services.

Grace was recommended by my sister, and I couldn't be more pleased. Grace does a lovely job cleaning our home. She is quiet, efficient, respectful and friendly. Her prices are very reasonable, she is always on time, and she has been very accommodating when I have needed to cancel or reschedule. I am very comfortable with Grace cleaning when I am home, and when I away from home. I feel lucky to have found Grace.