Grant's Air Conditioning and Heating has been serving the people of Tulare County for over 40 years. Our Core Values: Honesty & Integrity above Profit, Exceed Customer Expectations, Individual Accountability for All Team Members. Additional email - grantsac@yahoo.com. Additional contact name - Yuri Olivera.
Business highlights
54 years of trusted experience
Emergency Services Offered
Services we offer
Air conditioning and heating repair, duct cleaning, insulation, testing, sealing and duct replacements, register replacements, indoor air quality, whole house comfort inspections.
heating & air conditioning/hvac, air duct cleaning
+ 0 more
They were awesome. I didn’t realize how dirty the ducts and vents were …… everyone needs to hire grants heating and ac . I will definitely have them come back. Great service
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICK K.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
From the office staff to the service experts, all of them are friendly and professional. They set an appointment time with me and they were there within 5 mins. of the time. INCREDIBLE! The Service expert was nice and he explained what his plans were and how long it should take to check the unit out. He made sure he cleaned up after himself and thanked me for calling Grants AC and Heating. There isn't another company other then Grants AC and Heating that I will call so service. Very Pleased.
Description of Work: Semiannual service of heating unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael M.
11/2017
5.0
heating & air conditioning/hvac, insulation, air duct cleaning, metal restoration
+ 2 more
The honest work performed by Grants employees far exceeded our expectations. The knowledge and professionalism of grants technitions and office staff was substantial, They will get my business from now on and will be referred as the only A/C, heater company in town to call period.
Description of Work: I had Grants come out to work on my Heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Grants A/C & Heating
We appreciate your business Mr. [Member Name Removed]. We are delighted we exceeded your expectations. Thank you for choosing Grant's AC & Heating
Brent W.
07/2017
1.0
heating & air conditioning/hvac
+ -1 more
It did not go well at all. I called Monday afternoon requesting service. The individual that I spoke with advised that the issue was possible due to clogged drain lines and advised that they would be able to inspect the unit, clear the drain lines and check the drip pan. I was provided an estimate for the service call and was advised that the soonest he would be able to have someone by was Wednesday. On the morning of Thursday, I called to check up on my service call and was shocked to find out that they had no record of my call and there was no service ordered for my request. The soonest they would be able to get someone out to my home would be Friday, which unfortunately my vacation is over on Thursday and I am out of luck. Oh by the way, it's going to be 105 on Friday. Great Job Grants A/C and Heating.
Description of Work: My Air Handler is in my attic. Condensation from the Air Handler was leaking into my home casing water damage.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Grants A/C & Heating
Dear Mr. Westcott, We certainly appreciate your feedback and extend our sincere apologies for the scheduling mishap. Integrity and customer service have been essential values we have stood by since 1970. We have implemented a corrective action to address the root cause of the problem.
Chris F.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
The technician was very courteous and professional. He discovered a problem we were having with our system which was causing it to not run efficiently. He fixed it promptly. Also after calling around, Grants was the cheapest cost for maintenance on our system.
Description of Work: we just had annual maintenance on our air conditioning done. Grants did install our system 5 years ago too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Grants A/C & Heating
Thank you so much [Member Name Removed] for your post on Angie's List. Grant's AC & Heating sincerely appreciates you taking the time to honestly rate the service you received from us. Our goal is to provide excellent customer service. Thank you! The Staff At Grant's AC & Heating
Ed R.
08/2016
4.0
heating & air conditioning/hvac
+ -1 more
I have an annual contract with them. They come out twice a year. I don't go anywhere else. I've been dealing with them for 25 years so I don't ask for the price. They just come out, do the work and I write a monthly check.
Description of Work: They checked out my air conditioner to make sure it was ready for the summer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzette K.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: serviced my A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Angie M.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lowell R.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy B.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Grants installed an HVAC system on the roof of my residence in 3 Rivers in August 2013. They replaced an old heater, old ducting, added a second air intake and disconnected an old swamp-cooler that I didn't want removed. |They were recommended by one of my neighbors who is a residential construction contractor. Their service was very professional and the quality of their work has been excellent. The estimator showed up when promised and they started the work when they said they would and finished a day early! They know what they are doing! My house is on the up-side of a hill. Part of the job involved lifting a heavy unit by crane from the street up over some trees and over the entire front of the house to the back of the roof. It was a daunting proposition but they handled it just fine. (One of the other contractors who came to look at the job before I took Grant's bid was so intimidated by the job he never even submitted a bid after saying he would!) |I've been using Grant's for a 2x per year service maintenance (spring and fall) since I had the system installed and they've been very good. They call to schedule the service (I have a contract of $140/year for this). Their office personnel is very courteous and efficient, and the people who do the inspections are too.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Donald W.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: AC would not kick on. They were out same day, earlier than expected. Found a loose/faulty connection and explained all my options. He explained everything in really simple terms and answered all my questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Karen S.
11/2014
5.0
heating & air conditioning/hvac
+ -1 more
They have been actually recommended by one of our neighbors who own several apartment buildings and he has used these people and had been very pleased with them. Our experience with them was favorable. It has been good. They seemed fine. The price seemed to be a decent price to me. The work was done pretty quickly. Their responsiveness was not so slow that we were unhappy. We plan to use them again in the future.
Description of Work: We have had some air conditioning work done by Grants Air Conditioning & Heating. The blower was working, but there was some kind of a switch that actually turned on the cooling feature of the air conditioner. It was just blowing air. So, they came, diagnosed the problem, and changed out the switch. Things has going fine since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
$150
Veronica G.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was a great experience. Fast and efficient service, no concerns about getting the run- around or bogus added expenses that unfortunately can and do occur in the service industry. I was extremely satisfied with the final cost, this along with the great customer service is why I will not hesitate to use them again in the future!
Description of Work: My AC unit stopped working at 10 pm night before calling for service. Even after I called to cancel, because I thought it was working, they sent the tech back out and he was still very close to original appt time this was very surprising and appreciated. When Sam arrived he was very gracious and jumped right in. He told me everything that was wrong, answered all of my questions, and gave me advice on maintaining my units in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gary A.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Very responsive in setting up an appointment. Repairman on time. Did work in a timely manner. The price included a bi annual maintenance agreement ($140) so actual cost of the capacitor replacement and diagnosis was about $350. AC is working fine and ready for the summer heat.
Description of Work: Bi annual service on HVAC 5 ton home residence unit. And needed replacement of Capacitor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$491
Linda S.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
The technicians arrived early and were very courteous and respectful. They did an amazing job and they were done quickly. They cleaned up and left the place looking great. Later the same day a technician did the testing came out and did an awesome job. Gave us some suggestions for improving our air filter system. i was very impressed with their knowledge and skills. made me feel like they were part of my family.
Description of Work: They cleaned the air ducts in our home. and later that day a technician came out and tested for leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Julia H.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
Been very pleased with their service. They came out on a hot day to fix my A/C unit, called and they were out within two hours to fix it! Said they would be there in 2.5 hours, they were there in 90 minutes! They were professional and prompt, came out on a Saturday which I'm sure is one of their busiest days.
Description of Work: Used them at home and at work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron H.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
We use them all the time when we have to make certain things out of sheet metal. It went great. We use them because we have known him for a long time.
Description of Work: I use them for heating and A/C. They did some sheet metal work for me for custom vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
David B.
02/2009
1.0
heating & air conditioning/hvac
+ -1 more
The receptionist at Grant's informed me that since we were a new customer, they needed to have a credit card on file prior to going out. Normally we would not have done this but is was cold and we needed to supply the tenant with heat. Grant's said that there would be a $95.00 service charge for going out, I agreed and authorized that amount. I also asked for them to fax an invoice which she agreed. I asked for the tech to call me, even on a weekend to let me know what was the issue and receive authorization prior to starting any work. Over the weekend Grant's went out and fixed the issue. Monday morning, to my surprise there was a charge of $695.00 on my account. I called Grant's and informed them that I did not authorize $695.00, only $95.00. The receptionist, whom also seemed to be the owner could have cared less. She was informed that we were referred to them and of course we would never use them again. This company is unreputable.
Description of Work: Tenant called saying that they had no heat. We contacted Grant's to service the heater.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$695
Response from Grants A/C & Heating
I apologize that we could not have addressed this review sooner. Our business account on Angie's List has just been created. We here at Grant's Air Conditioning and Heating strive to provide all of our customers with honest, fast, and accurate services. These are some of the many attributes that have kept our business alive and growing since 1970. I would like to communicate to you and to the viewers of this page a few of our policies and procedures that have been active since the starting of Grant's over 40 years ago. First, we NEVER file, record, or copy any customer credit card information. Secondly, we NEVER conduct repairs without customer consent. We agree that the contrary to these procedures to be deceitful and untrustworthy. Member, I apologize for any incidents that may have made you believe that Grant's is ethically and morally corrupt. If you would like to contact us in regards to this issue please feel free to do so. We will be able to look up your work ticket information for validation purposes and go from there. Even though it has been almost three years ago we are always willing to settle any confusion and will work to win your trust back!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Metal Fabrication & Restoration,
Insulation
FAQ
Grants A/C & Heating is currently rated 4.7 overall out of 5.
Monday: 7:00 PM - 5:00 PM
Tuesday: 7:00 PM - 5:00 PM
Wednesday: 7:00 PM - 5:00 PM
Thursday: 7:00 PM - 5:00 PM
Friday: 7:00 PM - 5:00 PM
Grants A/C & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
Grants A/C & Heating offers the following services: Air conditioning and heating repair, duct cleaning, insulation, testing, sealing and duct replacements, register replacements, indoor air quality, whole house comfort inspections.