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Comfort Now Air Conditioning & Heating

Heating and Air Conditioning, Energy Efficiency Auditing, Water Heaters

About us

Locally owned & operated.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential installation, repair, design, remodeling and replacement air conditioning, hvac, gas furnaces, heat pumps, packaged units, split systems, hydronic systems, indoor air quality & refrigeration.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Mike N.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job done.
Description of Work: Installed an AC/heater dual pack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

David Y.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were punctual and got the job done quickly. They also went out of their way and wrote a report for my home warranty company.
Description of Work: Replace ducting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kraig C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Dustin answered all my many questions during prior to the purchase and the day of, everyone arrived on time and was very professional. The project took about 6 hours to complete and they did an excellent job of cleaning everything up and reviewing any questions I had after the install. This is the second unit I purchased from Comfort Now and I have recommended them to many people.
Description of Work: New AC/Heater unit to go on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Ruben F.
09/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: service person told me i needed a new part or to replace unit .I contactded differantt companyand all it was a breaker switch
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly J.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new central air conditioning unit. I now have a Trane that is very reliable, but pricey. My old unit was not reliable even when it was new. This company has a second service come in to inspect their work once they are finished. Received a $750.00 rebate from SCE. Every room in my home is now the correct temperature, instead of as before, when some rooms were much hotter than others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Julie S.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Put a new heating/cooling unit on our house. They were late, and then had forgotten something and had to leave again. I have called twice with questions and have never received a call back. Not the best customer service on the planet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$5,800

Scott F.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced two of my three original ac/furnace units on my home with new Trane equipment. Not only were they a day earlier than promised, they arrived with two crews that got the work completed in one day. They were courteous, neat and very professional. Also, they went above and beyond what they were required to do; checking and sealing all duct work and registers, sealing my leaky air intakes and covering the garage plywood intake box with sheet metal; to name a few. I am extremely satisfied and would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,200

Bruce G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
AC went out (13 year old unit) and they replaced and repaired the faulty parts right from their service truck. Brandon was the technician and did great work. When I asked how hard they worked in this heat he admitted he was putting in 70 hour weeks. The owner called while the technician was there just to check in and see that all was on track. These guys rock.
Description of Work: Repaired and replaced a crashed domestic AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jason Y.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional and honest. They knew what the other company had told us but didn't capitalize on it.
Description of Work: They came out when they said they would and turned what another company said would be a $3,000 repair into a $350.00 fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Greg D.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Treva N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were great
Description of Work: Installed a new air conditioner and heating unit on my roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Courtney S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Nate did a great job repairing the low voltage wires that our dog chewed through. He was early to the appointment and explained everything he did and what to look for to make sure the AC unit functions properly.
Description of Work: Repair low voltage wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sergio H.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
The person who did the service told me next time they would have to inspect the system and find the leak and fix it for $600 plus.
Description of Work: Recharged my home A/C with 2lbs of refrigerant, according to them anyway, they woud not let me see their tank gauge before or after their service.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Comfort Now Air Conditioning & Heating
[remove member name], I appreciate your valuation. I will have a talk with your technician about not letting you see the scale of the weighed in refrigerant that was used. I believe our customers should have the right to inspect any of our equipment or procedures. Comfort Now offers 100% satisfaction guarantee, If you don't feel that we are not the best service provider you have ever had working on your equipment I would like to refund all of your money that was spent on the service call. I have reviewed your invoice and it looks like you were charged an $80 dollar service fee plus 2 lbs of R-22 at $45 dollars a pound. A full refund of $170 dollars is on the way. Please give me a call to discuss what we could have done to serve you better. P.S. Small leaks are usually caused by loose access valves or service caps. When we find a system that is a little low on refrigerant like yours we tighten the access valve and service caps in hope that the leak will stop. If we find the system low on refrigerant again the second year we recommend finding the leak and fixing the problem before it gets worse and more costly. Air conditioning units should not leak refrigerant. Hopefully your system is not leaking anymore but if it is I highly recommend fixing it before it causes a more serious problem and greater cost. Sincerely, Dustin Miller

Gia B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did what they should.
Description of Work: Replace heating-A/c unit, yearly maintenance and check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,065

Kraig C.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Probably the best experience with a contractor ever. I had 6 different quotes and no this wasn't the cheapest but there was nothing else you could ask for. The cheapest vendor never called me back and there as a national vendor who bid on the same product at 12,000 vs 5,000. Really, the same thing for that much more shows why that one called back to offer a new and quot;promotionaland quot; rate. Can you say scam... Dustin was very detailed during the initial visit and explained what kind of unit I had, and proposed three different solutions and the pro's and con's of them all. There was no high pressure sales he also answered some questions I had later on before I decided to go with them. Once I made the decision, the inspection was done, and the installation was great. The crew was very professional, (no young guys, goofing off, smoking or sitting around). They were very detailed pointed out a couple of issues during the process and kept the inside and outside of the house very clean. They were supper informative during the process and Dustin also showed up during the install to inspect everything and to follow up once completed. if your looking for probably the most honest and best Customer Service in this area I would recommend this vendor to anyone. I have another unit that is 25+ years old and I will be using Comfort Now when its time to do that one too.
Description of Work: Removed old AC/Heat unit and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Rafael M.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
The guy was great; the technician was really good and gave good personal service. But I think they were overcharging. Once they've showed me the part, I looked it up on my phone real quick and that part was $12. They charged me a $170. He was a great guy and he didn't own the business. He was very knowledgeable, but I thought they were really overpriced. I've gone to other people and that guy charged me $50. As far as service goes, it was very good service. I thought the price was almost unreasonable. Because of the high pricing I would go to someplace else.
Description of Work: Comfort Now Air Conditioning & Heating came out and did the work.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$175

Response from Comfort Now Air Conditioning & Heating
[member name removed], I'm the owner of Comfort Now. I'm really sorry that you feel our service was unreasonably priced. We strive to WOW customers and provide value in all of our jobs. We would be grateful to have you back as a customer. The capacitor that we put into your system actually cost us around $66 and we provide a 5 year warranty with that. There are cheaper capacitors available that we could buy for 12 dollars but we find that they do not last as long and cause more headaches and call backs on those hot days. We appreciate you and your business. Give me a call if there is anything I can do. http://www.grainger.com/Grainger/GLOBAL-Capacitor-2ELT2?gclid=CMWM4-K_3LcCFUlxQgod-CsAog&cm_mmc=PPC:GooglePLA-_-Motors-_-Motor%20Supplies-_-2ELT2&ci_src=17588969&ci_sku=2ELT2&ef_id=UVT60wAABdmKeUyf:20130611171119:s

Terri L.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I am very satisfied with their service.
Description of Work: They provided maintenance services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gia B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did very well - very professional and friendly.
Description of Work: New A/C and heater pack bought and installed, plus new return duct bought and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,658.69

Nancy N.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Dustin was very professional and helpful. He explained the repairs and checked everything before he left. I would recommended them to family and friends.
Description of Work: Service & repair 3 A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

    Contact information

    1830 N Kelsey St, Visalia, CA 93921

    www.comfort-now.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Energy Efficiency Auditing,
    Water Heaters

    FAQ

    Comfort Now Air Conditioning & Heating is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Comfort Now Air Conditioning & Heating accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Comfort Now Air Conditioning & Heating offers free project estimates.
    Yes, Comfort Now Air Conditioning & Heating offers eco-friendly accreditations.
    No, Comfort Now Air Conditioning & Heating does not offer a senior discount.
    Yes, Comfort Now Air Conditioning & Heating offers emergency services.
    Yes, Comfort Now Air Conditioning & Heating offers warranties.
    Comfort Now Air Conditioning & Heating offers the following services: Commercial & residential installation, repair, design, remodeling and replacement air conditioning, hvac, gas furnaces, heat pumps, packaged units, split systems, hydronic systems, indoor air quality & refrigeration.

    Contact information

    1830 N Kelsey St, Visalia, CA 93921

    www.comfort-now.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM