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Molly Maid

House Cleaning

About us

Life goes by fast. Work places demands on your time. Responsibilities and priorities change. It's hard enough finding time for the people and activities you love. House cleaning duties shouldn't get in the way. Take back your precious free time with professional house cleaning from Molly Maid." Providing professional residential home cleaning for more than 25 years has given Molly Maid a reputation for quality and reliability. We care about providing a consistent, thorough clean. At Molly Maid we respect our customers, their homes and their time because what use is free time if you spend it worrying about your maid service? Each locally owned Molly Maid franchise takes great pride in the house cleaning service they provide. That means a professional house cleaning from people you can trust. No contracts. No worries. Just more time to enjoy your clean home.

Services we offer

Custom, Green Cleaning. Bathrooms, Kitchens, Living Rooms.

Reviews

4.413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
5.0
Showing 1-13 of 13 reviews

Christine H.
10/2019
4.0
house cleaning
  + -1 more
It was a great service and reasonable in price.
Description of Work: They did a housecleaning service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob V.
02/2017
5.0
house cleaning
  + -1 more
My experience was pretty good.
Description of Work: I have had housecleaning and it was done by Molly Maids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

K. Y.
06/2016
5.0
house cleaning
  + -1 more
They give it a good cleaning.
Description of Work: We use Molly Maid on a regular basis.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

K. Y.
06/2016
5.0
house cleaning
  + -1 more
I would use them again in future.
Description of Work: We hadn't even moved in the furniture yet, they just scrubbed the house from top to bottom. They did the walls, floors, the bathroom, everything.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Paulette P.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Rita D.
09/2015
3.0
house cleaning
  + -1 more
Beginning of service was excellent,but after time went by the service was less detailed. When I had given up getting the service promised they were either poorly done or skipped completely. Changing cleaning teams did not provide any better service. When I cancelled service there was no regard for my displeasure even though I had used the service for 4 1/2 years.
Description of Work: Clean 1 of 3 bedrooms, 5 rooms total. Monthly cleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$99

John S.
06/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Carol W.
10/2013
5.0
house cleaning
  + -1 more
I liked them very much. We do not need them anymore because I feel much better but we were using them once a month. They did an excellent, quick and thorough cleaning job. Two women came out to do the job. They worked hard.
Description of Work: The last time that I used Molly Maid was six months ago for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Alexander M.
12/2012
5.0
house cleaning
  + -1 more
The service was great, the house is much cleaner now. The only problem I had with them is that we asked about recurring service and the lady that was at the house said she would contact us about it and we have still yet to hear from her (about two weeks ago)
Description of Work: They cleanred the house very thoroughly. Mopped the tile, cleaned the bathrooms and the the appliances in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan Z.
02/2012
1.0
house cleaning
  + -1 more
It went very poorly and I was highly disappointed. The price was $180.00 for two people on a first time cleaning and this seemed high. I had to call back for undone things like vacuuming up to the baseboards of the carpet. I had asked them not to go into particular rooms so that left them with only 4 rooms to work on. Things above my eye level and close to the floor were left undusted. They cleaned my oven but they didn't rinse it well and I didn't notice this until I baked. Now I have to try and get the baked on mucky cleaning solution out of my oven. I am a COPD patient so I have an oxygen concentrator that is on wheels. They didn't even try to move it while cleaning. They just vacuumed up until 4 inches of it and left it. Pictures and a wall hanging were left undusted (and this was after two visits). There were also a few other things that were left undone after the second visit. One of the ladies seemed to not care about coming back; however, the second lady had a bad attitude about coming back. Overall, they didn't do an average job. After the second visit, I called them and they offered to send a different team for the next visit and offered to come out for $90.00. I declined this and canceled any further visits.
Description of Work: They did housecleaning for me.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$180

Mike P.
07/2011
5.0
house cleaning
  + -1 more
The teams quality depends on the people that you get, overall good. I tried a different company before using theirs. They have good availability to work with your schedule. They are licensed, bonded, and insured. If there were any issues, I called the supervisor and they were resolved.
Description of Work: They come to clean every 3 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rita D.
06/2011
4.0
house cleaning
  + -1 more
They are on time and do a good job. They have done well for me so far. I don't have anything to compare their prices to. The price depends on what they are hired to do; it is one price if they do deep cleaning, and it is another price if I want them to just dust through and wash the floors. I would use them again in the future.
Description of Work: I use Molly Maid every month for housecleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margaret D.
06/2011
5.0
house cleaning
  + -1 more
They are listed and licensed and they do a fabulous job. You get four people when they come out the first time and they do a thorough job. It is a little pricey but the house just sparkles when they leave. They send three girls for the regular maintenance cleaning. They show up on time and really try to work to your schedule. I really like working with them.
Description of Work: I have used Molly Maid for housecleaning services. They did the windows and the inside mount of the sliding doors. They washed the entry doors. I have had them come out probably three times after the first cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    16044 Bear Valley Rd 3, Victorville, CA 92395

    www.mollymaid.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Molly Maid is currently rated 4.4 overall out of 5.
    No, Molly Maid does not offer free project estimates.
    No, Molly Maid does not offer eco-friendly accreditations.
    No, Molly Maid does not offer a senior discount.
    No, Molly Maid does not offer emergency services.
    No, Molly Maid does not offer warranties.
    Molly Maid offers the following services: Custom, Green Cleaning. Bathrooms, Kitchens, Living Rooms.

    Contact information

    16044 Bear Valley Rd 3, Victorville, CA 92395

    www.mollymaid.com