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MOLLY MAID OF BURBANK

House Cleaning

About us

DBA: MOLLY MAID OF BURBANK Part of the nationwide franchise system of Molly Maids, we are a housecleaning service that has been in business over 23 years servicing homes in the Burbank, Glendale, La Crescenta, Montrose, North Hollywood, Studio City, Toluca Lake and Sherman Oaks (91423) areas. All of our employees are fully insured, background checked and bonded. We come to your home in full company uniforms and in a marked company vehicle and we bring our own supplies and equipment. We charge an hourly rate on the first visit and a flat rate for regular weekly, every other week and monthly service. We are active in our community, supporting local high schools, the AYSO and Special Olympics. We are also proud members of Cleaning For A Reason, a collection of cleaning companies across the country that provide free cleanings to women with breast cancer undergoing chemotherapy. We are also members of the nationwide Ms. Molly Foundation, which provides support to battered and abused women.

Business highlights

26 years of trusted experience

Services we offer

Clean the kitchen and bathrooms, dust throughout the home, vacuum all the rugs and carpeting, mop the vinyl/tile floors with PineSol and all wood floors with Murphy's Oil Soap. We will also make any unmade beds and change the sheets if clean linens are left out. On the first visit out we also do five spring cleaning items: high dust for cobwebs, dust the tops of any ceiling fans, feather dust the blinds and wood shutters and windex sliding glass doors.

Services we don't offer

We do not do windows, laundry or ironing. We do not provide evening service. We do not provide nanny or babysitting services.

Amenities

Free Estimates
Yes


Accepted payment methods

MasterCard
Visa

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.5
value
3.3
professionalism
3.5
responsiveness
4.0
punctuality
4.8
Showing 1-6 of 6 reviews

Mohana A.
04/2020
5.0
house cleaning
  + -1 more
I've been using Molly Maids for a few months now. I highly recommend them. Even during these very difficult times of the current pandemic they show up and are very professional, wearing masks and gloves. They do a wonderful cleaning job throughout my home. I feel very safe knowing that my house was just cleaned and sanitized. I am completely satisfied with their work and highly recommend their services!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc S.
08/2014
5.0
house cleaning
  + -1 more
We have a regular service with them every two weeks. They're very reliable and thorough. It was a good service.
Description of Work: We have a service called Molly Maid that we used. They did the housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Beverly D.
05/2012
5.0
house cleaning
  + -1 more
They have related total satisfaction - a good estimate given over the phone, cleaning always done in a timely manner and thoroughly; additionally, the cleaning staff seems satisfied and happy with management. As an observer, I can testify to the thoroughness and efficiency of the staff.
Description of Work: I haven't used this company, but some of my friends have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey C.
08/2009
5.0
house cleaning
  + -1 more
I have used Molly Maid for several years, have been very pleased with their work and I am picky when it comes to cleaning! Tony is a pleasure to work with and always accommodates my scheduling needs. The crews are thorough and friendly. I have NEVER had a problem with anything missing in my home and I am generally not here when they come to clean. In the rare event that something breaks, I am notified immediately. They provide special services if I request them, like cleaning my refrigerator or changing sheets. I feel they are competitively priced and do a wonderful job. I like that they are in and out in less than two hours and the house sparkles.
Description of Work: Biweekly house cleaning-floors, dusting, kitchen and bathrooms, overall cleaning of a 1900 sq. ft. house with kids and dogs. Occasional full house deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Emily S.
08/2008
2.0
house cleaning
  + -1 more
Services were fine for general cleaning. Deep cleaning was okay.
Description of Work: Cleaned kitchen, vacuumed, washed floors, scrubbed bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$85

wayne D.
06/2008
1.0
house cleaning
  + -1 more
I discovered charges on 2 credit cards that were only kept in my house. The only people with access to the house were me and my girlfriend in addition to the Molly Maid employees. There is an alarm on the house that is always on whenever we are not home and when we are sleeping. The statements are not discarded and in fact one card was a corporate card and the statement is sent to my office so it isn't possible that someone stole the statements from my garbage. Tony Faggioli, the owner of Molly Maids, refused to cooperate with me and refused to investigate the theft.
Description of Work: Molly Maid of Burbank was hired to clean my 3 bedroom house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$85

Response from MOLLY MAID OF BURBANK
Please be advised that on April 20th, 2010 this matter was brought before small claims court and the judge found absolutely ZERO basis for judgment against our company and awarded ZERO damages to the plaintiff. After tens of thousands of cleanings across 11 years of doing business this was the first time we had ever dealt with something like this. The route manager accused of this crime was so upset she even attempted to appear in court three days after serious surgery to defend her name and the company she has worked for over the past six years. Though saddened that it came to this we feel completely vindicated that no one on our staff was found to have committed any crime, nor was our company found negligent in any way whatsoever.

    Contact information

    ., Verdugo City, CA 91046

    http://www.mollymaid.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 AM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    MOLLY MAID OF BURBANK is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 AM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    MOLLY MAID OF BURBANK accepts the following forms of payment: MasterCard,Visa
    Yes, MOLLY MAID OF BURBANK offers free project estimates.
    No, MOLLY MAID OF BURBANK does not offer eco-friendly accreditations.
    No, MOLLY MAID OF BURBANK does not offer a senior discount.
    No, MOLLY MAID OF BURBANK does not offer emergency services.
    No, MOLLY MAID OF BURBANK does not offer warranties.
    MOLLY MAID OF BURBANK offers the following services: Clean the kitchen and bathrooms, dust throughout the home, vacuum all the rugs and carpeting, mop the vinyl/tile floors with PineSol and all wood floors with Murphy's Oil Soap. We will also make any unmade beds and change the sheets if clean linens are left out. On the first visit out we also do five spring cleaning items: high dust for cobwebs, dust the tops of any ceiling fans, feather dust the blinds and wood shutters and windex sliding glass doors.
    We do not do windows, laundry or ironing. We do not provide evening service. We do not provide nanny or babysitting services.

    Contact information

    ., Verdugo City, CA 91046

    http://www.mollymaid.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 AM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed