Heating and Air Conditioning, Air Duct Cleaning, Asbestos Removal
About us
VACCO stands for Ventura Air Conditioning Company. Since 1954 we have been the most trusted name in commercial and residential service, repair and replacement. We service all makes and models. With 24/7 service, we are always there when you need us. We offer free quotes, and are known for our $59 furnace tune-ups and our exceptional service!
Business highlights
71 years of trusted experience
Emergency Services Offered
Services we offer
Repair & replacement of air conditioning, heating, duct work & air purification.
heating & air conditioning/hvac, air duct cleaning
 + 0 more
They came at 8:30 a.m. and were done by 5:30 p.m.
Description of Work: replaced heat pump, air handler, and ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Jesus V.
11/2016
5.0
heating & air conditioning/hvac
 + -1 more
It went GREAT!!! Robert, the technician, was friendly and courteous. Called to notify me that he was running about 5 minutes late. Did an amazing job!
Description of Work: We had our furnace maintenanced for the upcoming winter season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Don G.
05/2016
5.0
air duct cleaning
 + -1 more
unknown
Description of Work: Fantastic new Heating and AC system installed including 3 new vents and a humidifier. Works like a charm. Great value for money and fantastic service
Rating Category
Rating out of 5
Yes, I recommend this pro
Bernard K.
12/2012
5.0
air duct cleaning
 + -1 more
I called them for air duct cleaning, I guess they dont provide the service, but they promptly referred me to someone. Thanks!
Description of Work: just a quote
Rating Category
Rating out of 5
Yes, I recommend this pro
Carol S.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
Called VACCO after a very expensive quote from Pacific Aire. VACCO's installation was easy and the installers were quick and professional.
Description of Work: Installed a new heater unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Ventura Air Conditioning Co
Thank you for your positive feedback! We really appreciate it! If I remember correctly, we beat that other quote by over $1,000. Call us for a complimentary filter change when air conditioning season begins!
Paul G.
12/2011
1.0
heating & air conditioning/hvac
 + -1 more
VACCO installed the replacement furnace. When contacted about obtaining the final inspection, they declined to do so saying they need not be present. After checking building code requirements versus the installation it was discovered a required thermostat and carbon monoxide detector were not installed. After notification the contractor installed a new thermostat and the detector. The thermostat installed did not meet building code requirements. When contacted the contractor appeared to be unaware of the correct thermostat. After we sent information to them, the contractor then installed a complying thermostat. We (the owners) contacted the building department, were present for the final inspection. and obtained the final permit. The contractor's proposal implied a permitted installation which they did not do or offer to do. We also spent several hours over several weeks to obtain a proper installation and the final permit. Our desire was to hire a professional who would provide a proper installation and completed building permit. An owner without some building experience likely would not end up with a permitted installation.
Description of Work: Remove an existing residential furnace and install replacement furnace. Contractor's proposal stated they would obtain the required building permit. We (the owners) emphasized that work be done with a building permit to insure an installation complying with all building code requirements.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,750
Response from Ventura Air Conditioning Co
A permit was pulled and a final inspection was performed. The reason why VACCO does not schedule a final inspection for the homeowner is because, in most cases, the inspector does not give a specific time of day that the inspection will be performed. Even though we at VACCO are charming and fun to be around, most customers do not want us sitting at their house all day waiting for the inspector to arrive. Therefore, VACCO pulls the necessary permit and gives the phone number to the customer so they can call for an inspection when they know they will have time to be home for the inspector. This has never been a problem for any of the thousands of customers we have, but apparently it was for this particular customer. VACCO offered to schedule the inspection for the customer, but the customer would not be specific about when he would be home. VACCO suggested that he leave a key, but the customer declined. VACCO explained that there was no other way to schedule an inspection unless we knew there would be someone home to open the door for the inspector. With all construction jobs, sometimes the inspector finds things that were missed and need to be fixxed. In this case the inspector required a carbon monoxide detector and a setback thermostat. VACCO promptly installed the carbon monoxide detector and the thermostat. Since California code requires that setback thermostats be installed, VACCO was unaware that our supply house had accidentally given us a non setback thermostat. Again, VACCO promptly made the correction and the job passed it's inspection. VACCO would like to note that because of our 24/7 OUTSTANDING customer service, we were able to make all corrections and get the job to pass inspection. Nobody likes when a job doesn't go perfectly smooth, especially us! Thousands of satisfied customers will agree that what happened on this job was not the norm. In construction, these things happen, and finding a reliable contractor like VACCO that will honor their agreement and make things right is rare these days. The important thing is that the inspector found the furnace to be professionally installed and in perfect working condition. Even with all that, this particular customer could not be pleased and therefore gave us an F. Yes, it's a little dramatic, but it happens. Considering we have had no calls since the installation concerning the performance of the furnace, It must be running great!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Asbestos Removal
FAQ
Ventura Air Conditioning Co is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ventura Air Conditioning Co accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Ventura Air Conditioning Co offers free project estimates.
No, Ventura Air Conditioning Co does not offer eco-friendly accreditations.
No, Ventura Air Conditioning Co does not offer a senior discount.
Yes, Ventura Air Conditioning Co offers emergency services.
Yes, Ventura Air Conditioning Co offers warranties.
Ventura Air Conditioning Co offers the following services: Repair & replacement of air conditioning, heating, duct work & air purification.