Gates Roofing

He confirmed the roof failed. Showed up unannounced to repair, failed to provide pics, then said nothing was ever wrong

This company is incredible! I had my roof completed in 2013. It is holding up wonderfully and still looks like new. Without question, the Gates brothers and the Gates Roofing Company in Ventura are the most honest and high quality outfit in the Ventura Co area. The work completed was of the highest quality and I was consulted and appraised through the whole process. Aside from those accolades, the price was very fair and they were always professional and pleasant. If you want a roofing outfit with a high quality result and folks with integrity, go with Gates Roofing. I stand by them 150%.

Excellent. Shane and his crew did what he said they would do, when he said they would do it. They were professional, and prompt. Would definitely recommend.

Positive experience - responsive, punctual, easy to work with, great attitude, good workmanship, good crew, highly competitively priced. Highly recommended.

Shane Gates and his crew did an excellent job installing a new roof on a 2-story house. They were all very professional and friendly in spite of working during the hottest 3 days of the summer. Shane's bill was the same as his bid with no surprises and very reasonable. I would highly recommend him!

In 2018, Mr. Gates stopped at my house on the way from another job. He found the leak, and was able that afternoon to remove surrounding tiles, lay down new felt and repair the broken tile. On is recommendation, I waiting until after several rain storms to be certain and repaired he found the only leak, which he apparently did. He even unplugged my downspout while on the roof. Very fair price would definitely call again.

Replacing my roof was something that I had put off for a long time - but this WAS the time. I chose Gates because they were the only highly rated company that could deliver 1) An understandable and clearly written estimate and 2) Confirm/Schedule the work from the start - and stick 100% to their schedule. I had a gut feeling that I would be happy with their craftsmanship and e professional attitude.... But merely "happy" is an understatement. I am very impressed with my completed roof. They were in and out on schedule. They thoroughly cleaned everything up and the whole experience was a pleasure. Highly recommended!

Gates roofing did a awesome job! Professional, punctual, quality work, excellent cleanup and price! We will definelty use their services again if needed. He even identified an area that needed new roofing paper while installing one of the dormers and helped us out with it. I would recommend him to someone in a heartbeat! Contact him with confidence!

Shane and his crew exemplify the definition of professionalism. Shane explains his process at the initial visit (there are no surprises), he helps you choose what is appropriate for your roof and home architecture, gives you supporting material so you can research the proper choice. Once contracted Shane gives you ample notice of when he and the crews will be out to do the "tear-off" and ensuing roofing. The guys protected everything including the inside of the garage with tarps and plastic. at the end of the day the errant pieces of roof area all picked up and the entire work area is blown clean. This process is completed each and every day he is there. My roof took a total of 8 days, including the extra tile boosting he did for us as well as some nice reclaimed wood under the gable. Throughout the job Shane contacted me through text (as he did not want to disturb my work day) with pictures and updates, not once did I have to call him. In addition to a clean, on time, on budget job, you get a crew that is enthusiastic , knowledgeable, and proud of their work product.

Long story short, I had a new roof put on back in May 2017, insurance claim. Roof work was shoddy, missing items, scope of work not completed and materials of sub par caliber. July 2017, in comes Gates Roofing to the rescue. From the very beginning, Shane Gates was honest and straight forward. Every single question was answered and even though we were very picky he took his time to answer all of our concerns. He even helped point out things that were done incorrectly from the previous roofer for future knowledge. Shane the owner, was there everyday and on time. His crew was awesome and very professional. Color and finish came out excellent! He saved us so much stress! Thanks Shane! It was money well spent. Christian & Sandra

great - worked had during difficult time of year

He did a great job. It was a one man effort, so it took a couple of days, but I was very pleased. This work was done before the unusually rainy winter of 2016-2017. And I sure was glad I called them to do the job. On a side note, Shawn removed a couple of pigeons that were holed deep inside a crevice of our roof. And he the final cost came in under the estimate!

They were wonderful! They were punctual and they cleaned up after themselves. They were the nicest three guys; the owner (Shawn or Shane, I'm not sure what his name was-he has a twin brother) was there every day with the guys working on the roof with them. They went above and beyond, they did things they didn't have to do. They found a board with termite damage and replaced that for me. They helped put in skylights; they did stuff just because they could, they were super. They did things that weren't even on the bid, just as a favor. They were three of the nicest guys I've ever met. They submitted all the paper work, got the permits, and did everything they said they were going to do, and then went above and beyond. Their bid was great, and I have referred them to four other people! They were very personal, and you could see how much pride they took in their work. A different crew ripped off the roof and the owner came out to supervise them to make sure they did a good job and cleaned up after themselves.

Shawn and his crew did a great job. Completed the work quickly and supplied pictures before, during, and after the job was done. Also cleaned out our gutters which were impacted with years of leaves. Cleaned up perfectly. Shawn is a very nice guy who has the perfect balance of personality, expertise, and execution. Overall, we were very pleased with the work and would highly recommend Gates Roofing.

We are very pleased that we selected Gates Roofing as our roofer. From start to finish Shane Gates' hard working crew always arrived punctually and was very professional. Shane was always responsive to questions we had about the job and always took time to touch base with us in order to answers any questions that would come up. This was very much appreciated. It took one day to remove two layers of existing roofing, replace all damaged wood, and install plywood sheeting. All the windows and landscape were protected as the work progressed. The clean-up was through and when the crew left, the outside area around the house looked the same as when the project was started. There was no trash or other debris on the ground when the work was completed for the day. This same standard of clean-up was followed throughout the entire project. When the roof was ready for the installation of the shingles, the roofers once again arrived punctually and started working. It took about 1.5 days to complete the shingle installation process. The appearance of the completed roof looks great. We are very pleased with the high quality of the work provided by Gates Roofing. We definitely would contact Gates Roofing for any roofing needs that we might have in the future.

arrived on time, explained the problem, developed an hypothesis, then went to work. Turns out he was not satisfied with original diagnosis and kept exploring and found three contributing factors that now appears to have solved the problem. Would highly recommend Gates Roofing. I am now ready for El Nino - Bring it.

We live in a condo and the neighbors wanted to do their roof at the same time.We looked at bids from a total of four roofers. Shane's bid wasn't the lowest but it was very detailed. He itemized all the work he would be doing and gave a longer warranty on the finished roof. We picked Shane because we were impressed with how quickly he responded to us and because we were confident that there would be no surprises after the work started. Shane and his crew showed up on time and cleaned up everyday when they were finished and they were pleasant and professional..He kept me informed every step of the way so I knew what to expect..While he was doing the roof he discovered termite damage and removed two old skylights that had been installed improperly and had leaked. I had picked up two new skylights to install but I got the wrong ones so Shane and the two young men that work for him spent their lunch hour taking them back to Home Depot. Shane did the repairs and installed the skylights for me. My neighbor and I are both really pleased with the new roof on our adjoining condos. It looks great! Shane and his crew did a terrific job, Shane went above and beyond what he agreed to do. I'm really happy that we selected Shane and Gates roofing to do the work!

My house came with the original wood shake roof built in the 1980s. I had wanted to repalce this for a while but could'nt do it as I was'nt happy with the roofers I had consulted in the past. In June of 2015, I called Shane and booked an appointment for him to come and check out my roof. He arrived on time, and went on my roof, did his measurements and gave me a quote. He was very knowledgable and explained to me about the type of roof, the underlayment etc. In the next few weeks that followed , he even brought me sample tiles to show what the new roof would like. He was always available to take my calls when I had questions for him. For the next few weeks, I was comparing quotes from other roofers. Not only did Shane's quote come out best and lowest, I was really impressed with how thorough he was in making me understand what the roof installation process would entail, how many days would it take etc. Needleness to say, I went with Shane. On day 1 of the installation his crew showed up on time and they were all very professional and dedicated. They finished the work according to their plan and did not go longer. There were no additional costs and Shane even replaced a few blocks of wood that had termite issues without additional charge.. Im very happy with his workmanship and my roof looks great. My neighbors and friends are asking me for Shane's contact becuase he did such a great job! I'd definitley recommend him for any type of roof work. You will be happy.

I have the highest recommendation for Shawn at Gates roofing. Came out next day after contacting him give me a proposal. Showed up right on time. Gave me a good price for the work that was being done and told me he could start the job the next day. What really impressed me is that Shawn is a perfectionist. If he finds some other problems he fixes it. Discovered some of the bead board also needed replacing so he replaced it. Found some other areas on the roof need sealing so he fixed it. Shawn is not a fix and run type of guy. Really took his time to do the job correctly so it would last.

Shawn was friendly, knowledge and did an excellent job! My roof has been leaking in one area on and off since I purchased my home in 2013. I finally decided to have it looked at. I contacted Shawn Gates at Gates Roofing and he was able to come out the following day. We got on my roof and examined the area. He quoted me a price at that time. He then proceeded to carefully remove the roof tiles and reveal the rotted boards beneath. He carefully documented all of the process with pictures on his phone so I could see the progress when I was not on the roof. He removed the rotted areas and replaced tit with better grade plywood, replaced the shingles he had removed and sealed the entire are. No more sag in the roof and (hopefully) no more leaks.. He also patched another pipe on the roof that needed repair at no cost. The cost was exactly what he quoted me in the morning, no hidden surprises. Shawn was friendly, knowledgable and worked hard to make the repairs necessary. He's coming back in a day to do some vent work in my kitchen as well. Excellent service! I will use hime more in the future and you should too!

Service was completed promptly, ahead of schedule and cleanup was thorough. Shane is highly professional, courteous and does what he says he will do. The workmanship is excellent and overall satisfaction is the best I have seen. This means something because this was our fourth experience with a roofer between CA and CO homes and our experience with Gates Roofing was by far the best.

advised of problems and need for new roof but did tune at my request.

Shane was prompt when checking out my roof. He gave a very reasonable estimate and since I was out of state, kept me apprised of his progress. He repaired some dry rot and termite damage and completed the job in three days. I received pictures of the completed roof and am very happy with the finished product. Shane was great to work with.

He went up on the roof and he inspected it and said that he had some stuff in his truck and for $300 he would repair some things that were not quite right in our roofing and it seems like for $300 for the big deal that it should have been more than an inspection. The repair work that needed to done was completed within an hour. It didn't require any real expensive machinery or anything and just a few materials. I am not sure exactly what I was supposed to get for the $300 but if it was for a guy to climb up on the roof and tell me that some tiles had slipped and he could put him back into place and put some sealant down for another $300 then that probably wasn't worth $300 to me. Scheduling was good. He came out the same day that I talked to him. He did the same day. He just went out to his truck and got the stuff that he had there need to go up and put it into place and moved the existing tiles around. I don't think he had to get any additional tiles because some of them had worked their way out where they were supposed to be. The flashing underneath needed to be resealed a little bit and the tiles needed to be put back into that place and secured. It probably took him less than an hour to do that. As soon as I called having received the information from Angie's list I called them and he was out the same day. I think I would tell others to be a real careful about what they were getting for the money, the actual service. Well I am secure in it. I know my roof is in good shape now. I think he probably should have done more in estimation in the first service of the Angie's list big deal because I don't think it wasn't anything that was broken really needed a lot of extensive repair. I think it took an hour to fix a couple of minor equipment stuff. I don't know that $300 was such a good deal. My roof is working okay but I am not sure it was worth $600 for the total service. Some of the tiles had shifted and which exposed some plywood toward the out portion of the roof. Essentially what he did from what I understood was to make sure that there weren't any problems with the plywood. He put some surface on them a water barrier and he moved the existing tiles back where they should have been and secured them somehow. It was not a real extensive job.

Owner called and left me a very pleasant email letting me know that despite coming up in the Angie's List search engine for roofers that I was located out of their service area. Wish I was in their area as they seem to be really responsive and helpful!