Franklin & Vizzo Plumbing Inc

I had two valves replaced and both sinks work perfectly now.

They did a real good job. Their price is pretty average. The quality is very good. I am pretty sure they cleaned up after themselves.

Even though it was a Sunday the plumber arrived within a half hour of our phone call he quickly diagnosed the problem and cleaned out the drain and even fix a small leak under the sink we were very happy with everything.

The service went well. I called first thing in the morning and they were at my house the same day. Had one little hiccup where the receptionist transposed my phone number, but they were somehow able to find my wife's phone number and call her so we got it worked out. Only delayed things a couple hours. The work done was professional and high quality. Cost seemed a little high for the work done.

They are very timely. They do good work. We have used them in the past and are always very satisfied with there work.

I did not go thru Angie to hire this company. My longtime plumber could not help because they were on vacation and Franklin and Vizzo were recommended. Upon calling them I was told there would be a travel fee, since I was in another city. By the way it was 15 miles from their business. Okay that was fine, I didn't ask how much at the time (maybe I should have). Anyway, they found the part and arrived the next day (a Saturday), the part was installed and I it worked (for a while). Sunday the water heater stopped heating. I called again and told them the problem, they came back on Monday (mind you now it is 3 full days without hot water) and installed another new thermostat, which by the way did finally work. I not only had to pay for another installation, but the travel fee $134 was excessive. Never calling them again.

When I called I had been given and arrival window and date. A little bit after the arrival window time started I was called and told that he as on his way. He arrived shortly thereafter. I showed him where the work was to be performed and the new disposal. He removed the old disposal and installed the new one. Some piping had to be added to adjust for the larger new disposal. The pop ups were done without any fuss. Total time was less than two hours. I paid the bill and he was off to his next job. The work was done very professionally. I would use them again without thinking twice.

We set up an appointment for the next day. I was giving an 8 to 11 window. This company never showed up or even called me during this time. I received a call at 1:30 PM and I explain to the person I spoke to that I did not appreciate somebody wasting my time. This was my first impression of this company and it was not a good one. Good communication is important for any company.

**July 24, 2015 I would like to retract this. Jim Vizzo called me, and after discussing with him, I came to the conclusion that my memory was faulty, and that he did call me back at the time

I am so glad that I found Franklin & Vizzo. They are honest plumbers who do such a great job. This wasn't the first time we used their services, in the past we've had them make small repairs, but this was definetely the largest job. They were always on time, very clean and polite, and very professional. They even came out to meet with our insurance people at no charge which they didn't have to do.

Everything turned out great. I would use them again.

After reading reviews of numerous plumbers in our area on Angie's List, we came across an old favorite: Franklin & Vizzo. We realized we had used them years ago, on the recommendation of our Realtor, and decided to give them a try again. They arrived as scheduled, diagnosed the problem (a slow leak under the base of the toilet due to an improperly installed and OLD wax ring), and fixed it on the spot. The material costs were negligible, and the labor cost was extremely reasonable.They've been in business for 30 years because they are honest, professional, and don't play games with pricing. They even explained to us what caused the problem and how to prevent it in the future. F&V will continue to be our favorites!

Jose showed up within 15 minutes of our call. He was extremely friendly and knowledgeable. Jose jumped right into the job, disassembled the pipes directly below the sink and cleaned same, removed the drain pipes into the wall and cleaned same. Then went beyond there into the wall and cleaned out that portion until everything was clean and running free. He was done within a hour of his arrival. Everything was cleaned up. There was no mess left. Jose thanked us and was on his way. We called the shop to thank them, and give them the information on who to bill, "my nephew." My wife and I couldn't be happier with the way everything went. Highly recommend them for the promptness, professionalism and courtesy.

They are very good. I do think they are a little expensive, but you're paying for their expertise and high quality. I would definitely recommend them to others.

I couldn't be happier with their service. They were fast, polite, and very reasonable (especially considering that part of the labor was done on a Saturday at time and a half). I have already used them again for a separate issue and have been equally impressed.

Service was fast and work was of high quality

vendor arrived on time, with right replacement and swapped out the unit in less than 2 hours. Neat, professional. made sure my warranty was still good; so I didn't have to pay much for the install.

Vincent was great. There on time, knew what he was doing, very professional. All work less than 3 hours.

Excellent I would use them again in a minute.

Job well done. Great experience. Definitely will use them again if needed.

They were very nice and we have actually used them for years. They've done other stuff for us before like our main water line. They're very good and very knowledgeable.

They arrived promptly. Despite it being a very hot day, the plumber toughed it out in a very hot attic. When he didn't have a part on hand - rather than leaving he called for someone else to bring the part and continued working. Would definitely use this plumber again.

Very happy with the arrival time, estimate and performance.

Their rep., Mike, was great. Very quick and personable. When we discovered that we didn't have all of the parts necessary to complete the job (we needed an on/off switch), Mike recommended a solution, called a local hardware store, had them hold the part, and gave me directions so I could get the part while he continued working. Wonderful experience.

All their service people are extremely nice. They always come the same day you call. They have everything that you want in stock and high end products. They are always very courteous. They do it quickly. They may cost a little more but they are definitely worth it.