Archer pool care and repair

If you are looking for a pool service, this should be the last one you pick. Was called out for a simple job and blamed problem on home owner. The piece of equipment that failed had a shelf life of 10 years. 15 years later they blamed on homeowner. Sad company, please don’t use. Obviously don’t know what they are doing and overcharge!!!!

Less than 1 star if possible. We were given a window of 1pm-4pm for a service call and waited around all day. We called and left messages asking for an update as 4pm approached, then 5pm ... Finally received a text saying that they couldn't make it (5:30pm) but we could be put on their schedule for 11-4pm the next day. When we said that we missed work waiting for them to come the response was a crying emoji. Very unprofessional all the way around.

This company is trash!!! Used the home warranty for a filter crack. They never responded to phone calls nor text messages. Took 2 weeks to get an estimate turned in only to be told the warranty will not cover this repair because the technician said the crack was due to high pressure. He finally showed up unannounced, let him self in the the side gate. Luckily my dogs were put up. Poor customer service!!!! Only one star because there is no option for 0 stars.

No show after being dispatched through my Home Warranty. Ignored calls and texts. Believe posted bad reviews!

Archer has horrible customer service. Never showed nor answered calls or texts back. Apparently it’s an ongoing issue from what I’m reading. Should not be contracted with warranty companies because he’s taking them down with him. Would highly advise you not using him for any services. No accountability and definitely not dependable

They were hired through my home warranty company and came out to look at the issue. After initial visit, they never returned to make the repairs, never responded to messages or phone calls and closed our ticket. We never got the repair fixed & had to submit a new warranty ticket which cost more money

We've been using Jonah and Archer Pool Care for over a year now and we couldn't be happier. He is always here on his scheduled day and takes great care of our pool! It's always sparkling blue, clean, and inviting! I also should note that I trust him 100% to be sure he takes great care not to let my doggies out when he's here as well. I highly recommend Archer Pool Care!

The guy they sent out to change a pump caused more damage and they refused to fix it. Instead of disconnecting the flow line from the filter, he left it connected and made the cut through the flow line. Which caused the line to damage the filter housing. When I called to discuss the issue they hung up on me numerous times. Now it leaks. Terrible pool service and horrendous costumer service.

Good service, professional, politely answers questions. Would definitely hire again.

He was very good. His pricing was in line and his promises were very welcomed.

Great, pool looks amazing. The owner is reliable and professional, with a lot of experience.

Jonah was awesome. I hired him to clean my pool on a weekly basis. Jonah continues to come on time on his scheduled day. He also let me know that if anything breaks he can also do repairs for me as well.

Jonah was prompt, communicated great and got our pool up and running in no time!

Our experience with Jonah was great! He was punctual, attentive, professional and friendly. He exceeded our expectations and we will DEFINITELY be using Archer Pool Care again. Jonah has a loyal customer for life.

Great! My pool was just sitting for a couple years. Looks great and will be a fun spot this summer!

Jonah is always on time, professional, and kind! He is always happy to answer and questions and educate. I refer all of my friends with pools and jacuzzis to Archer Pool Care and Repair!

This company is very professional and went the extra mile to help me with the repair. Very knowledgeable and was able to diagnose that there was something wrong with the pool pump. I will be recommending Archer pool care and repair to my friends and family.