YB Cleaning Services

Communicative and do a great job

Very efficient cleaning.

Very professional and reliable

Fine. They did a great job

Professional and did a great job!

It was an excellent service.

very good. They were fast.

It went without a hitch

Fine. They were very professional

Very well! They did a GREAT job

Excellent. Would hire again.

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It was supposed to be very thorough like a spring cleaning type of thing. I asked them to clean everything but the ceilings. My wife was very unhappy with the job that they did. We picked them because they were highly rated on Angie's List. They had a team of 3 or 4 people. My wife made a list and showed them various things that she wanted done before she left. They did a rather sloppy and careless job unfortunately. They were responsive initially. They were going to come back out here with the supervisor and they didn't ever make arrangements to do that as promised. They were a little late. They were here within a half an hour of when they said they would be. I am not sure about their professionalism because I wasn't here when they were here. My wife dealt with them.

Setting the appt was a breeze; the person who helped me was cordial and professional. The cleaners showed up 30 minutes ahead of time without calling. Luckily, my husband was still at the house with the cable guy; otherwise, no one would have been there to let the cleaners in because I wasn't planning to be there until the schedule time. Worked out fine, so I'm ok with that. The house had been sitting empty for a while but all appliances, cabinets, walls, ceilings, light fixtures, bathrooms were brand new so nothing was used or 'dirty'. I could have cleaned the house on my own but I was TIRED and needed the help dusting, wiping and sterilizing to get the place ready for move in the next day. I wanted all blinds, window sills, light fixtures, bathtub, shower stall, sinks to be dustless/ cobweb free. As with any empty house, there were some dead insects laying around as well, which further motivated me to get help. 3 people took charge of the cleaning and though they stayed for 2 hours as is required for a first cleaning, I think they could have done everything they did in 1-1.5 hours. The house was dust free and clean...but not immaculate. If they had done what they ended up doing in 1-1.5 hours (totally possible for 3 people to do in an empty and NEW 3 bedroom, 2 bath, 1200 sq ft house) and then spent the 2nd hour really focusing on getting the house SPARKLY or asking me what I wanted in addition to what they did, that would have made me an extremely happy customer. And probably would have made me consider a bi-monthly contract. In the end, they did what they were supposed to do so I can't fault them, but I would have been much more satisfied paying for just 1-1.5 hours or getting a lot more out of that 2nd hour. If I were ever in a bind and needed to schedule a cleaning with short notice, I would use this company again.

The company did an initial cleaning for what seemed like a high price. This also served as an inspection, which allowed a negotiation over price. Several options were included, every 2 weeks vs. every month, clean guest bedroom or not, etc. Ultimately, you pay for a certain amount of time for a crew -- and if they get the job done in that time, great, if not . . . well, not to worry, because they are quite professional. They arrive on time and get straight to work, and work very efficiently. We currently have 3 people working 1:45 every month, although we may switch to two weeks. 3 people can do quite a lot in 1:45! It is more expensive than some services, in large part because you are paying for a central office that handles pricing, billing, schedule, key management, etc. But this was an improvement over our previous, less expensive housecleaners, since poor English and no central management made it very hard to communicate issues of price, schedule, etc. YB says they will come back and fix any spots they missed; haven't had to request this yet. We will continue using them.

I called very last minute, the crew they sent went way beyond the call of duty. Very nice.

YB Services has cleaned my house several times. They do a great job. They are fast, thorough, and efficient. The price is reasonable and competitive.

I had been having bad luck with cleaning people and cleaning crews for at least a year. YB had a good rating on Angie's List so I decided to try them. The first cleaning was a big "spring cleaning" and since I hadn't had my house professionally cleaned in a while it cost me a small fortune ($500+) BUT they were here ALL day and didn't stop until every single nook, cranny, corner, ceiling fan, etc was clean. It was so good that I talked to them about weekly service. They send 3 people and stay approximately 2 - 2.5 hours, so its a "divide and conquer" kind of thing which works beautifully. They are in line for what I was paying to have my house cleaned and they are very accomodating. Since I don't work over the summer, I asked if July and August they could come once every 2 weeks and they happily adjusted my cleaning schedule. Overall its been a great experience and I would recommend YB to anyone who needs a professional and thorough cleaning performed.

The house cleaning crew was very quick, efficient and courteous.