If I could give this company 0 stars I would. We hired Ray to fix our complex's pool, 2 years later and he still hasn't finished the job! He straight up ghosted this project, took our money, and left us with a huge mess. He lacks knowledge and skill of repairing pools and it shows. We have had to hire another pool contractor to finish the job and fix what he did do because he did it all wrong. 100% would not recommend this company to anyone and will be pursuing legal action. Also note, he changed his company name to Mobile Pool Shop to cover up his old bad reputation as Tiger Shark.
Description of Work: Tried to fix our pool, but failed and made it worse.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$17,000
Maggie A.
11/2023
1.0
pool cleaners
+ -1 more
Ray was hired sometime before I moved into my condo in late 2021. It is now late 2023, TWO YEARS LATER, and I have still yet to see the pool that was promised in my home purchase contract. Yep, that’s two hot Valley summers with no swimming, even though I was sold a “building with a pool.” Ray delayed so long, the building had to hire someone else, and guess who got slapped with an HOA assessment to cover something she’d been guaranteed was already paid for? (Me, it was me) Don’t be like my HOA, hire elsewhere!
Description of Work: Drain repair and resurfacing
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$16,000
Scott R.
04/2018
5.0
pool cleaners
+ -1 more
Great.,they found the leak fixed it and im saving money on my water bill i would recommend tiger shark leak detection to any family or friends, Scott
Description of Work: Leak detection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Helen F.
03/2018
5.0
pool cleaners
+ -1 more
Ray and his team was very professional and knowledgeable on their job. I called Ray because my neighbor was saying that I might have a leak from our pool because their backyard is constantly wet. I believe that my pool does not have a leak because my water bill is constantly on a low side and my quarterly statement puts our household as super saver. Ray and his team worked diligently for about 5 hours to look for a leak but they can’t find one. Thank God. Ray was kind enough to also fix a minor issue in our pool pump with free of charge. I would highly recommend their service. Thank you Ray and Scott.
Description of Work: Pool/spa leak detection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$550
Contact information
15108 Sylvan St 15108 Sylvan St, Van Nuys, CA 91411
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Pool and Spa Service
FAQ
Tigershark Leak Detection is currently rated 3 overall out of 5.
Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Tigershark Leak Detection accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa