Doug charged me nothing for the shot drive, gas wear and tear etc,. nor for his time: talking on the phone, writing down the appointment date and time, putting on his appointment clothes (Casual Friday) etc., etc.,etc. WOW! Nothing at all jut for not doing something he'd rather be doing! I wish there was a better score to give him for what I call service over and above the A.. Seriously, I highly recommend him to anyone looking for computer related problems. You will be pleased to meet Doug Welch, and need have no fear of bing taken in by an expert who might tell you all kinds of fiction, just to redistribute money - from your pocket to his.
Description of Work: I called WelchWright Co,Inc 5916 VESPER AVE, VAN NUYS, CA 91411. because my computer quit talking to my monitor, and then when I tried to restart, turned itself off, and wouldn't turn back on. Doug correctly diagnosed my problem on the phone, saving me any charge for a home visit, or any charge at all. I'm from the NY city area, which may be why I wprisesed. Unfortunately my problem was intermittent, so Ineeded a house call in the end. It turned out that there was a physical problem with my set-up (the on/off button was in a very inconvenient place. of all things, so I was unknowingly turning the thing off with my feet) It took less than 5 minutes for Doug tp see it, but, he really did need to see it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marc M.
07/2011
5.0
computer repair
+ -1 more
THE WELCHWRITE CO INC - Computer Repair & Services He talked with was on the phone for quite a while, and told us what to do to get our computer working. He helped us and didn't charge us. He was really honest and really helpful. We were very happy with him.
Description of Work: THE WELCHWRITE CO INC - Computer Repair & Services He gave us information on the phone. He didn't charge us anything. It was about a month ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA R.
10/2008
5.0
computer repair
+ -1 more
Excellent. Doug showed up on one day's notice; worked steadily and cheerfully to repair and restore our computer system, and was available by phone the next day when I had a follow up question.
Description of Work: Reconnected and rescued our home intranet. Several of the computers had stopped speaking to the printer. One computer was badly infected.
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Service Categories
Computer Repair,
Computer Training
FAQ
THE WELCHWRITE CO INC is currently rated 5 overall out of 5.
THE WELCHWRITE CO INC accepts the following forms of payment: Check
No, THE WELCHWRITE CO INC does not offer free project estimates.
No, THE WELCHWRITE CO INC does not offer eco-friendly accreditations.
No, THE WELCHWRITE CO INC does not offer a senior discount.
Yes, THE WELCHWRITE CO INC offers emergency services.
No, THE WELCHWRITE CO INC does not offer warranties.
THE WELCHWRITE CO INC offers the following services: COMPUTER & NETWORK INSTALLATION, TROUBLESHOOTING & TRAINING FOR HOME-OFFICE & SMALL-OFFICE CLIENTS.
COMPUTER REPAIR BEYOND REPLACEMENT OF EQUIPMENT OR HARD DRIVE, NETWORK CARD REPLACEMENTS.