We Specialist in ( RATS AND MICE ONLY )
Attic Clean Up / Decontamination / Rodent Proofing.
History
Established in 2011.
Local Business Family Owned operating servicing the Los Angeles areas, strengthening our skills in this industry and focusing on the indoor health and safety of our local residents. We have come together to provide solutions to all of your rodent control needs.
Find out why People Loves us on Yelp!... 5 🌟 Reviews !!
https://m.yelp.com/biz/rodent-masters-van-nuys-2
We are specialist in rodent removal, clean up, rat/mice extermination, disinfecting & decontamination of Rodents Only. Rodent Masters is a local, independent family business, and we pride ourselves on our honesty & integrity. Contact us today for a FREE valiation!
Rodent Masters came out to give me an estimate and did a half-assed job. They checked my attics but didn't go throughout the crawlspace under the house even though that was a problematic area I pointed out. How could you possibly give me an estimate without checking out half of where the problem is? A few hours later, they sent me an estimate for $5,500 that included work I didn't even ask for, like replacing all of my ducting. None of the concern seemed to be about getting to the root of the problem -- eliminating the rats and their access to the home -- but rather about how they could make money the sale. I also did not care for what I felt were scare tactics, telling me how I wouldn't want anything getting in the ducts because of how dangerous it would be to breathe. After feeling dissatisfied with Rodent Masters' estimate, I got an estimate from All Star Animal Trapping as well. All Star was incredibly thorough going through my entire home for every possible entry point for the rats and took about an hour, compared to like 15 minutes for Rodent Masters. I ended up going with All Star instead and felt good about the price I paid and the service provided. At no point did I feel pressured into doing any work, and I feel like they were getting to the root of the problem much more. I never actually got any work done by Rodent Masters -- maybe they would have done well -- but their incomplete inspection for the estimate inspired no confidence, and their eagerness to give me a hefty quote made me feel like their biggest focus was getting money for the job rather than eradicating the problem.
Description of Work: Estimate for rat removal, attic cleanup
Rating Category
Rating out of 5
Response from Rodent Masters
Hello [Member Name Removed], I am sorry you are unsatisfied with our free evaluation! but we have never sent you an estimate for $5500. We sent a quote to remove and clean one of the attics space with blown insulation ( infested ). we can always resend you the pictures for your reviewing, if you like ) Also for your broken ac ductings, we recommend to replace them. We always take care of our customers and do what ever to make them happy. Let us know if there is something else that we can do for you! Thank you..
JENNIFER F.
04/2019
5.0
pest control
+ -1 more
The did an excellent job and at a more reasonable price by far than my other bid. But several factors affected my ranking for responsiveness and professionalism. Phone calls are not returned very promptly. Follow-up checkups are included, and I did request one once, but no one ever called back. The cleanup was not total – leaving parts of tape still on the walls after removing the protective 'drapes.' Nevertheless, the job itself was very well done and the workmen were very polite. I recommend them for that.
Description of Work: Rats had eaten away the attic insulation. They cleaned out the debris, sprayed, closed up all possible entrances for critters, and then applied new insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Rodent Masters
Hello [Member Name Removed], thank you so much for reviewing us and for making us get better in detailing. If there is anything you would like us to do or fix?!, Let us know and we will be more than happy to take care of it! About the work, we are super happy to know that you have no issue at all with Rodents! If you ever need us, please, Email us to have a fast response as we have more than 100 New calls per day and voice messages. Again, we prefer emails so we can have a faster communication and we can keep every step of the treatment on file! .. Thank you, again!... Always here if you ever need us!!
Dan G.
03/2019
5.0
pest control
+ -1 more
Having grown tired of trapping the rats and mice that get into my attic and crawlspace, I looked for a sustainable solution. Rodent Masters basically provided it. Instead of paying an exterminator every month to trap and remove the deceased, I paid these guys once to keep the pests out. They send an awesome crew wrapped-up in hazmat suits to remove the trash and old insulation from the attic and crawlspace, vacuum it with a machine the size of an SUV, and then seal all of the cracks and open areas around vents and pipes, using heavy-duty mesh, structural foam and putty. They even built an entire new rodent-proof access door for my crawlspace. Then they set traps for 3-4 weeks, checking them weekly. If there are no visitors during that time, they come back and install new R-38 insulation and you are done. It’s more money up front, but over time it’s a smart investment. Vermin carry diseases I don’t want to catch, and having their dead carcasses around is just plain nasty, even for a few days. I highly recommend these guys.
Description of Work: Residential Rodent-Proofing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Catherine L.
12/2018
5.0
pest control
+ -1 more
I dealt with Max and he went to my Mom's house and inspected it at length - I was fearing the worst. He called to tell me there was nothing big and certainly nothing that needed doing required payment. His inspection was free and his advice was too! He could've talked me into some kind of outrageous package - I mean, rats -- ICK. But he didn't. I really can't believe guys like him still exist. He was a pleasure to deal with and nothing but wonderful with my Mom. I hope I never need to call someone like him, but if I do, he's my only phone call.
Description of Work: Rat control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana R.
06/2018
5.0
pest control
+ -1 more
On April I had a mayor rodent infestation in my attic. I called several companies and all them told me to clean the attic. I ended up hiring This guys. Last week i asked them to come back to do a fallow up and in their inspection, all was clear and no rodents whatsover! Thank you for your hard work and prompt response. Super recommended!
Description of Work: Rodent Proofing and Attic clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rodent Masters
Hello [Member Name Removed], We appreciate you for reviewing us and the most important, we are happy to know that there is no more Rodents at home !.. Thank you again, we are always here in case you need!
David S.
06/2018
5.0
pest control
+ -1 more
Company sent a crew of 4 guys, they spent more than 6hrs fixing and patching every opening in my roof, attic, kitchen, garage, underneath and they fixed every broken air vent around the house. Not the cheapest company but so worthy. Wife is calm and I have a piece of mind that she is happy having no rodent infestation in the house! I hope we won’t have to use never the guarantee! Thank you guys, I will recommend you for sure!
Description of Work: Rat proofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Response from Rodent Masters
Hi [Member Name Removed], Thank you so much for taking the time to share your experience. We are so happy that your family is enjoying your home with no rodents at all! Always here in case of need!
Mauricio C.
05/2018
5.0
pest control
+ -1 more
After been searching and receiving other estimates. I found Rondent Masters on Yelp, I called them to get the las quote for an Attic Clean Up and Rodent Proofing as there was a massive infestation in my Client's property. For almost half price from other quotes but not the cheapest one, this guys did an excellent clean work. The crew was very professional and friendly!. I will call them again if any of my clients have any type of Rodents issues. Thank you guys, they have no more creatures!!
Description of Work: Attic Clean Up, Rodent Prevention
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rodent Masters
Hi [Member Name Removed], We want to thank you for taking the time to write this review, also, we want to thank you for trusting us with your customers. Always here to help in case of need!...
Dena P.
05/2018
5.0
pest control
+ -1 more
They were excellent. We've had other companies like Orkin out and nobody else could take care of the problem like they could.
Description of Work: We have used them multiple times and they have been wonderful each time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rodent Masters
Hello [Member Name Removed], Thank you for this review and in special. A huge thank you from all of us for all the work that you have sent to us!! Thank you Again!.. Always here for you!
Dina P.
05/2018
5.0
pest control
+ -1 more
Excellent!!! Rodent masters is incredible!!!
Description of Work: I have used rodent masters 3 times. All three times I was so pleased with the work. A building was rodent proofed that had a lot of problems.. and is now totally resolved. A huge house with the attic completely proofed with new insulation installed. And another house which is perfectly proofed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Rodent Masters is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Rodent Masters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa