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National Plumbing and Rooter

Plumbing, Drain Cleaning, Water Heaters,

About us

One the many differences you will notice when you choose National Plumbing, is the personal attention you will receive from start to finish. Tony, the owner, will be your first point of contact. No matter how large or small your job, Tony will be on-the-job doing the work or supervising, to ensure your issues are resolved completely and correctly the first time. In addition to the benefits of having the owner on-site during your job, you will also receive dependable workmanship at an honest and accurate price. With over 17 years of experience, National Plumbing has the knowledge and expertise to handle any plumbing services you need. We are not a large corporation, despite our company name. Because we are not a large company, we can provide personalized, professional, and prompt service to each of our customers. Please give us a call today to discuss your plumbing needs!

Business highlights

28 years of trusted experience

Services we offer

General plumbing, drain cleaning, roto-rooting, water heaters, tankless water heaters, sewer replacement, repiping, trenchless pipe lining, reverse osmosis, water filters, garbage disposals, video camera & line location.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9329 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 201-225 of 329 reviews

Mary B.
06/2012
5.0
plumbing, water heater repair
  + 0 more
He is prompt, clean, and comes and does what he is asked to.
Description of Work: He cleaned out the water heater tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lai W.
06/2012
5.0
plumbing
  + -1 more
Showed up on time. Explained work need to be done in detail. Good attitude and very professional. Will definitely use them again.
Description of Work: Pipe under kitchen sink leaking. Replaced pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Barbara F.
06/2012
4.0
drain cleaning, plumbing
  + 0 more
They gave us a senior discount. The $165 was for labor only. They did a fine job. They did it very efficiently, and we are very happy with them.
Description of Work: I hired National Plumbing to replace our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Robert N.
06/2012
4.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
We already called them to do another job. We use National and another plumbing company depending on who is available at the time we need them.
Description of Work: We had National Plumbing drain and snake the sewer line.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard N.
05/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Quick quality and professional service. Are service professionals should be this good and dependable!
Description of Work: We needed to have our kitchen sink drain rootered and called National Plumbing, based on Angies' list reviews. We called at 9:00 a.m. and Tony said he'd be over between 10:00 and 11:00 that morning. He arrived at about 10:30 as promised and very quickly used his rooter machine to clear our drain all the way to the sewer line and honored the $69 special price he committed to on the phone. I now have Tony's number in my cell phone and he'll be the first call for any future plumbing needs we may have. Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Robert F.
05/2012
5.0
drain cleaning, plumbing
  + 0 more
Overall I am very happy with the experience. I will definitely use this company in the future.
Description of Work: Our kitchen drain was clogged and I saw the $69.00 special on Angie's list. The plummer arrived on time and quickly unclogged the drain. The plummer was courteous and professional. I also appreciated that the job was done within the special coupon price. I am sure that many company's would try to tack extra charges on to the bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JR W.
05/2012
5.0
plumbing
  + -1 more
Everything went very well. Tony was on time and very careful about our floors wearing shoe protectors. We let him know that it wasn't necessary, but were impressed that he was going to. He first went out back and very quickly replaced some faucet things and fixed the backyard faucet. He then worked on the wash machine replacing the valves and hoses while his assistant worked on the kitchen sink. They needed some parts for the kitchen sink and checked to make sure it was okay for them to go get them and return (it was). Finished the kitchen sink, then checked the downstairs bathroom sink and fixed the leak. Next were the bathroom sinks upstairs. One wasn't able to be fixed so we discussed getting a new faucet. After he left, the hot water in the kitchen sink just started to run, so we turned it off and called Tony. Then the same thing happened to the cold water and we shut it off too. Tony came back shortly and replaced the defective parts and everything's been perfect since. We ended up getting 3 new faucets and Tony came back a few weeks later, after we had purchased the faucets, and installed them.
Description of Work: Tony fixed the wash machine leak, replacing the hoses and valves. He fixed leaks in 1 bathroom sink and the kitchen sink. He replaced the faucets in 3 bathroom sinks. He also fixed the water valve for the hose in the backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary C.
04/2012
5.0
drain cleaning, plumbing
  + 0 more
My call was answered by a message service, but the company called me back in about 5 minutes. He stated he would send someone within the hour and gave me the man's name. He arrived within 45 minutes. Although they had a great deal on Angie's list at the time, I felt it a bit unfair to use it, knowing the difficulty of the task at hand. However, they had a 10% discount for Angie's List customers anyway, and that seemed a good compromise. It took the plumber two tries using two different snakes and sure enough the second one fixed the clog and also got stuck and took a long time to remove. The plumber was patient and polite throughout and did a great job. He also gave me some advice on researching where the tricky joint in the pipes might be that was causing the problem.
Description of Work: We had a clogged kitchen drain, which happens every couple of years. It is especially tricky for plumbers to unclog, as they need to use nearly all of a 50-foot plumber's snake and invariably it gets stuck somewhere when removing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Tanis H.
04/2012
5.0
drain cleaning, plumbing
  + 0 more
I felt very good about his services and I recommend him to someone else.
Description of Work: He checked the clog and fixed the faucet.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

KATHLEEN B.
04/2012
5.0
plumbing
  + -1 more
They showed up on time, explained to me how it worked and all of the parts. It was fine. I didn't price around, but it seemed to be a fair price. He gave me a range of time he would come.
Description of Work: National Plumbing installed a shut off valve.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norma W.
04/2012
5.0
earthquake retrofitting, plumbing
  + 0 more
Tony does good work; he is polite, clean, responsive ... a plumbing professional. The Angie's List Coupon I purchased to install an Earth Quake Gas Shut-off Valve "small print" stated it applied to 3/4" pipe; I found out I needed 1-1/4" pipe for my home. The cost increased to $439 vs. $289, which I had paid for the Coupon. I believe the Coupon should have stated clearly what the price would be if a 1-1/4" pipe were needed. I was disturbed my price increased 52% due to the larger valve size .... and I thought I had already paid for the work by buying the Coupon. The 2nd Coupon I purchased to install the Earth Quake Gas Shut-off Valve for my rental applied as-is because the valve size was 3/4". Tony would not negotiate on the price increase to move from a 3/4" valve to a 1-1/4" valve and said a portion of the money I paid for the Coupon goes to Angie's List. My conclusion, using a Coupon can cost more than you think ... so Let Buyer Beware.
Description of Work: Tony Installed an Earth Quake Gas Shut-off Valve at my home and one rental house, using an Angie's List Coupon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$728

V F.
04/2012
5.0
drain cleaning, drain pipe
  + 0 more
I thought it was going to be a much more complicated job than just a clogged drain. I thought it was going to be a more involved problem. They were great. Tony came out and only charged me to unclog my drain. He gave me a deal and the problem was fixed. He even gave me good advice on some other things around my house. He was really helpful. Angies List gave him a good recommendation is why I called him. I really, really enjoyed his service when he came out. I have nothing but good things to say. The price was a good deal. He made it quick and easy. He was in and out in about 20 or 30 minutes.
Description of Work: They came and unclogged a drain in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

jean P.
03/2012
1.0
water heater repair
  + -1 more
He was a very nice guy and a nice van. I just feel mislead and scammed. Once he told me I would be "taken care of" I was lured in to believing that I really would be. I will not be using this company in the future.
Description of Work: I bought a Big Deal and called the provider to verify the details of the deal and he said he would be able to take care of me. After coming out to look at my tankless water heater, he proceeded to tell me that I would need to spend $60 for adapters, which I was willing to spend. He then tried to charge another $240 for other various charges because the water heater is in a closet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from National Plumbing and Rooter
I had never spoken to her prior to her purchasing the big deal . After she had scheduled an appointment I had informed her that if the unit has the maintenance valve we will go ahead and flush out her tankless water heater. In order for us to perform this service the heater needs to have these valves, especially if the unit is located inside of the house. Heaters need to have the valves for us to be able to connect our pump to it and run the solution through it so it will clean the heatexchange on the heater. With out the valve we have no control of the water and the water will spill out inside of her house . It is unfortunate that she feels this way about our company. Since we value our customers and strive for positive outcomes.

Adam B.
03/2012
1.0
plumbing
  + -1 more
They wanted $70 just to come and give me an estimate on my remodel? Maybe it's just me, but that seems like a lot.
Description of Work: They wanted $70 just to come and give me an estimate on my remodel? Maybe it's just me, but that seems like a lot.
Rating CategoryRating out of 5

Susan G.
02/2012
5.0
plumbing, water heater repair
  + 0 more
I wish there were a rating higher than 'A'!! After much research and many bids, I decided to have National Plumbing replace my old water heater. From the first time I called to get a bid the project, Tony was professional, courteous and efficient. Every time I called the office and they contacted him to call me, he did so very quickly. Tony also took his time in explaining my options and exactly what was involved in installing a tankless or tank water heater. He is exceptionally knowledgeable and presents the information in an easy-to-understand fashion. After deciding on the product I wanted, Tony accommodated my last-minute request, and was able to install the new unit that afternoon. He and his partner finished the project in just 2 hours, cleaned up immaculately and showed my how to use the tank. After 10 years of using adequate plumbers, I've now found perfection. I will certainly use Tony and National Plumbing for many years for all projects.
Description of Work: Removed old water heater and replace it with a new 40-gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Patricia S.
02/2012
5.0
plumbing, water heater repair
  + 0 more
Tony was efficient in every way. He responded to my email to set up an appointment quickly, showed up right on time and was very professional. We had the water heater flushed about one year ago by another plumber, and did NOT notice a big improvement in performance. When I saw the Big Deal coupon, I thought it was an economic way to try again with a new plumber. We have a small home with a tankless unit installed about six years ago. It was working great up until about 18 months ago when we noticed hot water was taking a long time to heat up, especially in the morning. Occasionally, the temperature would fluctuate for no reason when taking a shower. Tony and I chatted a few moments and he said he would check into my complaints. He said he also had the same unit installed in his own home so he had personal knowledge of the unit. He flushed the unit which took about 1 hour. (His pump broke when he first started and he had to run out to buy a new one---a total fluke. He was very apologetic.) He finished up and that was that. As of this morning, the water temp heated up much quicker (about half the time it was taking). I'm not sure what Tony did differently from the first plumber, but it worked. Great job! I highly recommend Tony.
Description of Work: Tankless water heater flush (Noritz)/maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

CHRISTINE S.
01/2012
5.0
plumbing
  + -1 more
It was more expensive than i thought although the quality was good.
Description of Work: They replaced 3 faucets inside our bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$492

Greg M.
01/2012
5.0
drain cleaning, irrigation systems, plumbing
  + 1 more
We contacted Tony as a result of his being listed in the little monthly booklet we receive from Angie's list. I contacted his company and Tony called us within 15 minutes, quoted us a price for the work, and offered to pick up the toilets from our supplier if needed. I ended up doing that myself since I wanted to see them, but it was a nice offer. Tony showed up on time and was meticulous and conscientious as possible. Wore protective booties for the whole job, every time he came into the house, cleaned everything to its original or better state and patiently explained everything he did. He even worked his visit so that he could go get needed parts while I picked up my son from school, then met us back at our home to finish off. Great experience, would definitely use Tony again.
Description of Work: - Replace three toilets and hauled old toilets away - Diagnosed and fixed leaking valve on external sprinklers - Replaced improperly installed drain that ran from garbage disposal to dishwasher - Diagnosed drain problem on shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Brenda L.
12/2011
5.0
plumbing
  + -1 more
I initially contacted National Plumbing in response to an Angie's List Deal for the installation of a gas shut off valve. I was contacted immediately and a date was set for the installation (9/20/11). Tony (the company's owner) arrived promptly with another man, completed the work in a timely and efficient manner even after encountering difficulty drilling into the brick on my house. Because he was easy to talk with and responsive to my inquiries, I asked him to take a look at other plumbing concerns I had. One of the concerns he handled right away, namely changing the inside partsof a toilet that wasn't working properly and at no or minimum charge (I can' recall). I then decided to hire the company to repipe the house, something I had been putting off for years. We scheduled the work to begin after I returned from a trip. On the agreed upon date, Tony and several others arrived promptly, began to work and completed the job in a day. All workmen were efficient, courteous, helpful and accommodating. The clean up was remarkably thorough. Tony, himself, was exceptionally responsive, answering any questions I had and explaining aspects of the project. Finally, I asked Tony to install a new toilet. Because I wanted a non standard toilet, he and I exchanged several e-mails about mypreferences and he was always responsive to even the smallest question or request. This project was completed on December 15, 2011 and included a couple of other minor plumbing concerns I had. There are very few companies and/or people about whom I have written or given glowing reports. And, since I've lived in this house for over 40 years, you can imagine how many house concerns I have dealt with. National Plumbing (Tony, specifically) is someone I recommend without reservation.
Description of Work: --Installation of gas shut off valve - Copper re-piping of entire house -Toilet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Micheal H.
12/2011
5.0
plumbing
  + -1 more
Tony Was punctual,very professional and really listened to our needs. He was fair with pricing, quick and did a great job. Very courteous,efficient and would certainly recommend calling him, If you need a really good plumber.
Description of Work: General maintenance of plumbing issues of several small jobs for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

John W.
12/2011
5.0
plumbing, water heater repair
  + 0 more
I called the office and told them my problems. Tony called me back within 30 minutes. We arranged to meet 2 hours later at my house. He was 10 minutes early. From the time he arrived until the time he left he was very professional. He gave me the estimate and gave me a few options as to what he could do. He completed the work in a very reasonable amount of time and left his work areas very clean. Fantastic job and I would use them again if I need plumbing work.
Description of Work: 1) Replaced a faulty part on a hot water heater. He had the part available but advised me to call the manufacturer to request a part under the warranty because the hot water heater that I have is a known problem with the manufacturer. After I spoke with the manufacturer they advised me to go to Lowe's and pick up the replacement part and they would reimburse me for the part. 2) Fixed an open pipe in the shower and replaced gaskets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Chris A.
11/2011
5.0
plumbing, water heater repair
  + 0 more
Fantastic service - our gas had been shut off by the gas company because of a leak they would not fix. But National came right away, and got the leak repaired so we could get our gas back on that day. And the price was fantastic, especially with the deal for flushing our hot water heater. Glad to have found a great plumber.
Description of Work: Flushed our hot water heater and repaired a leaky gas earthquake gas shut-off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Christopher G.
11/2011
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
Tony was great from start to finish. I called his service on a Sunday evening noting that my main sewer line was clogged. He called right back and we arranged to meet the following day. He was on time and clear about his recommendations and pricing. He replaced our sewer line without any problems. We've tried a few plumbers over the past few years with middling results, so I'm happy to report that we've finally found our go-to guy for the future.
Description of Work: Trenchless replacement of entire sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mary B.
10/2011
5.0
water heater repair
  + -1 more
He did a great job! He was prompt and on time and cleaned up afterwards. I was very satisfied and will use him again.
Description of Work: They did the maintenance on my water heater and cleaned the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

RONALD R.
10/2011
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
This was the first time I used National Plumbing and used them because I bought an Angie's List coupon for tankless water heater maintenance. Tony and his assistant arrived early, explained why service was needed at least once a year, and did a 40 minute flush. I could tell he knew what he was doing and liked the work he was doing, so while he was waiting for the flush to complete, I showed him the other issues I had, described above. He looked at the other problems and gave me prices for each as I showed them to him. He is very friendly and professional. He worked carefully and cleaned up so there was virtually nothing to clean after he left. He had to go to a supplier to get the regulator and came back within 40 minutes and installed it very efficiently. Tony will ask if he has any questions about how you want something done, as opposed to just doing it the easiest way. I will use him again and have already told some friends about his work.
Description of Work: Flushed my tankless water heater for 40 minutes with a descaling solution. Cleared the drain behind my washing machine which had been backing up, using a 75' router. Cleared the drain in my bathroom sink with a 40' router, removing lots of hair, etc. Installed a kit in my bathroom Delta faucet, which had been leaking. Replaced the Pressure Regulator limiting the pressure going to the house which was not working anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$627

Contact information

17216 Saticoy St, Van Nuys, CA 91406

http://www.national-plumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Earthquake Retrofitting,
Lawn Irrigation,
Natural Gas Lines,
Water Filtration and Softening,
Appliance Repair - Small,
Excavating,
Garage Doors

FAQ

National Plumbing and Rooter is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

National Plumbing and Rooter accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, National Plumbing and Rooter does not offer free project estimates.
Yes, National Plumbing and Rooter offers eco-friendly accreditations.
No, National Plumbing and Rooter does not offer a senior discount.
No, National Plumbing and Rooter does not offer emergency services.
Yes, National Plumbing and Rooter offers warranties.
National Plumbing and Rooter offers the following services: General plumbing, drain cleaning, roto-rooting, water heaters, tankless water heaters, sewer replacement, repiping, trenchless pipe lining, reverse osmosis, water filters, garbage disposals, video camera & line location.

Contact information

17216 Saticoy St, Van Nuys, CA 91406

http://www.national-plumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM