McKernan Inspections

unknown

VERY UNHAPPY WITH THIS COMPANY'S TIMELINESS AND ETHICS. This company was foisted upon me as part of the escrow process for the inspection and then certain work on my property. Remarkably, I was told for the first time the day before escrow was scheduled to close and when the work was supposed to be completed that there was a ?problem? and that it was unclear what the scope of additional work or completion date would be. The company supervisor was unapologetic and, among other things, kept saying that he needed to conduct further inspections citing the buyer?s rights. I informed him that (i) the inspection period was over (there had been numerous inspections with both sides? agents present), (ii) the buyer had waived the inspection contingency, and (iii) that the supervisor needed to deal with my agent on this issue. Yet, the supervisor showed up the next day and announced that he was going to conduct an additional inspection of the property before he was scheduled to meet with my agent (and unbeknownst to my agent). This company seems more interested in trying to find additional work for itself than completing its obligations in a timely and professional way.

unknown

crew was courteous and respectful of our home. due to the nature of drywall demolition and replacement, things can get messy, but mckernan was GREAT at keeping my house clean. lined my hardwood floors and entryway carpeting to prevent damage, swept up after themselves and put up plastic sheeting for walls to confine all the dust to the construction area.

They are excellent. They are efficient, on time and well priced. They sometimes do repair work if there is termite damage. Those are the only people I use.

I've used them for a few years. They do good work.

I absolutely adore them. They are good. They are unbelievable. They are fair, reasonable, and on time. They do the work well. I would use them in the future.

This company is terrible at communication, including the owner, Frank. He says one thing on the phone and then says another on the next phone call. The service guys that tented my house broke 60 tiles on our roof, information I had to PRY from the owner, even after he told me he'd be sending me a before and after report. There was no explanation of the work that was going to be done (we didn't set up the work, this was part of an escrow addendum which I do NOT recommend - get the work done before escrow closes) - nobody knew who we were or what was going on. One of the guys was 2 hours late to the job and between my husband and I, we called 6 times to find out what the heck was going on. One phone receptionist was downright rude. Nobody was available to talk when I called, and when I left a message I had to follow up with the message to actually speak to someone. Rude. Unprofessional. Bad quality of work.

They seemed to be nice. They did two inspections and the price was about $300, but that doesn't include what they suggested we do. There are some damages that need to be corrected, but we haven't done that yet. We don't have termites, but we have some wood rot. They do a full home inspection both exterior and interior for any kind of termite and pest control. They sent me a 10 page report for pest and organism inspection. That was like $100 and then there was the service cost. We had some sort of a little thing, which wasn't a big deal. I think it was a bat or a little mouse. So, they came out three times for that. They have now put a trap out there. That was only $165. They didn't give me any trouble when I called them back when their first spraying didn't work. They came right back when I called them. So, they stand behind what they tell you. They follow up with you well and make sure that you are happy with the job. My overall experience with them has been excellent. Their price was excellent as well. I would definitely use their services in the future too.